Academic journal article Manager

Policy Matter

Academic journal article Manager

Policy Matter

Article excerpt

POLICYMATTER is a piece of software designed to support the creation of sound, well written policies and to manage the effectiveness of their communication within the organisation, particularly in relation to policy introduction, penetration and compliance.

The rationale for this software is partly that the mass of legislation to which organisations must conform, combined with those companies' own policies, has created a problem, namely how to ensure effective communication and compliance with all the policies. The problem is seen as both quantitative and qualitative. Its nature is seen to be that organisations are now required to comply with a plethora of legislation - for example race, disability, health and safety, finance and employment.

Non-compliance can lead to expensive penalties and litigation, so it has become essential for the organisation to ensure that everyone not only has access to relevant policy information, but also has a working knowledge of policy content. In addition, an organisation will generate its own specific policies, as this is the way it expresses its values and its actions. Through its policies, an organisation says, both to itself and to the outside world, "This is what we are about, this is what we stand for, this is what you can expect of us, and it is by these policies that you can hold us to account."

The software offers a set of tools for taking steps to actively manage the processes of creation and communication of policy. It provides formats for writing of policies, with facilities either to write from scratch or to make use of pre-existing material, tools for sharing documents that enable collaborative work, and tools for piloting, testing and receiving feedback. …

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