Academic journal article Manager

Is a Pa Your Most Valuable Employee?

Academic journal article Manager

Is a Pa Your Most Valuable Employee?

Article excerpt

When Avery UK and Executive Secretary Magazine undertook in-depth research into the life of a PA, the results were striking. The study looked at numerous factors of working life including PAs' personality traits, stress levels, responsibilities as well as their IQ, qualifications and emotional intelligence, comparing each aspect to the rest of the population. The findings made very interesting reading.

PAs can take the stress

Unsurprisingly, the study found that PAs work significantly more un-paid overtime than the rest of the population. Just three per cent of PAs said they never worked over their agreed hours, compared to 16 per cent of non-PAs. Nearly a third of PAs work extra hours every single day compared to 14 per cent of other workers. And 68 per cent of PAs work additional hours at least once a week.

On another seemingly stressful note, PAs were nearly twice as likely to have been asked to complete tasks that they haven't received any training for. Many PAs who participated in the study reported having to carry out tasks in HR, marketing and IT sectors to name a few.

Yet despite the long hours and lack of training, PAs did not report being any more stressed than their colleagues. Both PAs and non-PAs scored an average of 2.0 on a scale of 1 to 3 for work stress. PAs also reported higher job satisfaction and being happier generally than the other workers in the study.

It's not the job, it's the PA personality

The study showed that it is not the nature of the job that is less stressful but rather it is the characteristics PAs possess which allow them to feel happier in their roles. …

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