Academic journal article Manager


Academic journal article Manager


Article excerpt

Develop your PA skills

I started out as a customer service representative which rapidly led to positions in Administration. I worked as a PA for eight years before starting my first Virtual Assistant business. Within three months I was approached by a small but very reputable consultancy and offered the role of PA to the Chairman and Managing Director. I worked in this role for two years before I returned to working for myself. The transition was fully supported by my employer and they remain a client of mine today. I was back in the driving seat, this time with more experience, knowledge and an entirely new mind-set.

There's no such thing as an average day

My day starts any time from 4:30am and can finish as late as 10:30pm. The difference between being a PA and Virtual PA/EA is that we have greater flexibility with working hours so some days will involve 16 hours and others only 4, and we are self employed so we work when the work is there. It is all about finding the balance. I am lucky to have a home office so walking my dog everyday keeps me fit, helps to clear my mind and forces me to take a break.

Always keep one step ahead

To be an excellent administrative professional you need to be organised and methodical with excellent attention to detail and great communication skills. …

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