Academic journal article Journal of Psychological and Educational Research

Efficacy of Behavioural Interventions in the Development of Emotional Intelligence among Paramedical Students

Academic journal article Journal of Psychological and Educational Research

Efficacy of Behavioural Interventions in the Development of Emotional Intelligence among Paramedical Students

Article excerpt


Emotional intelligence (EI) is arguably required ability for an individual to exert effective performance in team, adjust with social situations, manage stress, understand oneself and others and also regulate emotions. Specific, behavioural interventions facilitate for improving certain skills underlying in the emotional intelligence facet. An experimental approach was undertaken to examine the efficacy of behavioural interventions to enhance emotional intelligence. Emotional intelligence as an array of non cognitive capabilities, competencies and skills that influence one's ability to succeed in coping with environmental demands and pressures (Bar-On, 1997 a).

Emotionally intelligent persons are also referred as well adjusted, fully functioning or life smart. Some authors specify Emotional Quotient (EQ) as a means of measuring EI. EI and stress management are positively correlated. Thus, emotionally intelligent persons are good emotional managers. The present study mainly focused to enhance the stress management skills and to identify level of EI employing behavioural interventions. The study population comprised paramedical professional students who belong to nursing and physiotherapy and their future work environment is probably emotional provoking in nature.

Paramedical professionals often face work related challenges and overwhelmed to distressful work environment. Many occupations and life styles can be described as stressful, but those working with the human sufferings and life saving activities are agreeably at higher risks. Paramedical and medical professionals often need to work in a team and engage in emotional provoking work situations. The role of paramedic is engaging patients and their emotions is very much that of the medical professionals. Frequent involvement in such situations reinforce negative emotions like distress, burnout, irritability, job dissatisfaction, aggression and other health related problems. Health care workers have reported to have job stress in hospital setups. In the health care environment, members of the health care team need to be aware of controlling one's own emotions, handling relationships and understanding one self and of others. Work related emotional intelligence and competencies are essential for effective work performance (Matthew, Zeidner, & Roberts, 2004).

Health care workers namely physicians, nurses, physiotherapists, pharmacists, medical lab technicians, social workers, human relation personnel and other therapeutic professionals required to be emotionally intelligent to excel in situations with work related challenges. Bellock (2000) and Ellam (2000) states that EI appeared to be a desired skill in the patient care environment and it requires the ability to detect and manage emotions when interacting with patients. Job structure and frequent contact with patients, patient's sufferings and deaths are crucial factors that induce stress and health problems to nurses (Augusto Landa, Lopez-Zafra, Berrios Mortos, & AguilarLuzon, 2008).

Stress and burnout have the far reaching effects for nurses in their clinical and professional lives (Gillespie & Melby, 2007). Distress and poor adjustment is the significant issue facing nursing education (Warbah et al., 2007).

Emotions play an important role in a profession that requires not only technical expertise but also psychologically oriented care, knowledge about the self and emotions in nursing would be crucial to further development and growth of the profession (Cowin, 2001; Maria, Landa, & Zafra, 2010). In the health care system, intrapersonal and interpersonal skills are required to cope up with the complex demands. These are the skills that help the workers to cope up with stress (Cadman & Brewer, 2001). As a member of the paramedical team it is very hard for the nurses to be calm during crises situations, unless they are not proficient in managing their emotions. …

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