Academic journal article Journal of Healthcare Management

Editorial

Academic journal article Journal of Healthcare Management

Editorial

Article excerpt

In my interview with Gayle L. Capozzalo, FACHE, for this issue of the Journal of Healthcare Management, her views on social justice and organizational development come through with refreshing clarity. "Healthcare leaders can make a significant, positive impact on equity and social justice in the pursuit of a healthier population," she asserts. The impact Ms. Capozzalo has made on her own organization and community as the executive vice president and chief strategy officer at Yale New Haven Health System in New Haven, Connecticut, was recognized this year by the American College of Healthcare Executives (ACHE), which presented her the organization's highest honor, a Gold Medal Award, for inspired leadership.

In her interview, Ms. Capozzalo shares valuable lessons in change management, explaining that "among the most important and challenging lessons I've learned is that to bring about significant change, we must create ambitious visions-but we must execute those visions incrementally to allow time for people to adjust and practice new behaviors." Ms. Capozzalo's views about skills and competencies for nurturing young careerists and women healthcare leaders in particular are especially significant because they come from her heart and her own life's experience.

Also in this issue, we continue our yearlong deep dive into safety in healthcare. In their column, Gary S. Kaplan, MD, chairman and CEO of Virginia Mason Health System in Seattle, Washington; Tejal K. Gandhi, MD, chief clinical and safety officer of the Institute for Healthcare Improvement and president of the National Patient Safety Foundation's Lucian Leape Institute (NPSF LLI); Deborah J. Bowen, FACHE, CAE, president and CEO of ACHE; and Charles D. Stokes, FACHE, interim president and CEO of Memorial Hermann Health System in Houston, Texas, and Chairman of the ACHE Board of Governors, introduce a collaboration between ACHE and the NPSF LLI. At the core of the partnership is a shared belief in the need to sharpen healthcare's focus on quality and safety leadership. These points are made in the organizations' jointly produced guide for healthcare leaders, titled Leading a Culture of Safety: A Blueprint for Success.

In his column, Tony Padilla, chief patient experience officer at UCLA Health, continues our exploration of patient experience. He suggests that recognizing and celebrating kindness should be at the center of every patient experience strategy. …

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