Academic journal article Journal of the International Academy for Case Studies

Systems Analysis, Design, and Development Case Study: Sarah's Short Cakes - Sales Order System

Academic journal article Journal of the International Academy for Case Studies

Systems Analysis, Design, and Development Case Study: Sarah's Short Cakes - Sales Order System

Article excerpt

TEACHING NOTES

CASE PURPOSE/OBJECTIVES

The purpose of this case study is to provide an opportunity for information systems students to apply data modeling, process modeling, and user interface design skills to a semi-realistic scenario. Additionally, students in database courses can apply their knowledge and skills to design the class diagram/entity relationship diagram, as well as create a physical database based on the information requirements in this case. Furthermore, students in system development/capstone courses can use this case as a comprehensive project, proceeding through the system development life cycle and develop a working system for Sarah's shortCakes. The interview notes and supporting documents help add a sense of reality.

METHODOLOGY

This case is based on the author's own consulting experiences and has been modified to be more applicable to a classroom setting. The names and specific details have been changed. This case study presents a small but realistic opportunity for students to analyze, design, and develop a sales order system for an organization which should be fairly familiar to them, as most students have visited a bakery and eaten a cupcake at least once! This case study has been used by the author in a systems analysis and design course with great interest and success and the author has incorporated suggestions from his students to enhance the case.

TEACHING SUGGESTIONS

This case is designed to be used as a major project in either a systems analysis and design course, a database course, or a systems development/capstone course. In my systems analysis and design courses, I generally have students work in teams of 3-4 to complete a project of this size. I introduce the project approximately halfway through the semester, after we have finished discussing the planning and analysis phases of the system development life cycle. The students are able to begin work on the planning (e.g., system proposal) and analysis requirements (e.g., process modeling, data modeling) while we begin discussing the design phase during class. As the students are completing the analysis work, they can then begin working on the design requirements (e. …

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