Academic journal article Journal of Legal, Ethical and Regulatory Issues

Digital Government Model: Theory and Practice of Modern Public Administration

Academic journal article Journal of Legal, Ethical and Regulatory Issues

Digital Government Model: Theory and Practice of Modern Public Administration

Article excerpt

(ProQuest: ... denotes non-US-ASCII text omitted.)


In the early 21st century most states depend on the quality and scale of their presence in the digital world and a complex network of information systems that ensure the smooth functioning of the administrative mechanism and support the development and implementation of public policy. These systems largely determine the process of practical implementation of state policy, permeate almost the entire context in which it involved, they are the basis of innovative developments in the public administration. As a result, many or even most of governments and government offices are already equipped with information systems and they demonstrate a high degree of digital participation (UN E-Government Survey) and transparency (The dynamics of increasing the openness of ministries and departments 2016). In a rapidly changing digital environment, the state has to build a complex system of communications and feedback cycles with citizens. However, digital worlds of the government and citizens remain relatively separate from each other: the state can lag behind the current trends in the development of digital technologies and society can underestimate the problems of protecting digital sovereignty. In the era of cloud computing, big data and social media, there is the establishing of a digital government model (DGM), in which digital technologies occupy a central position in the public administration and bring organizational cultures formed outside the government sphere under the influence of information technologies on the Internet. The digital government model, which combines principles of anarchism and cyber-utopianism in the early years of the Internet and also principles, which underlies the movements to protect open data and digital citizens' rights, serves as a basis for developing practical recommendations in the sphere of the public administration, as well as government decision-making in an increasingly large and complex world of digital technology (Mihajlov, 2017).


The study materials include Russian and foreign scientific monographs, articles, Internet resources, summaries and reports of international governmental and non-governmental organizations, as well as Russian, European and international regulatory and legal sources. The methodology of the study includes historical and analytical methods: the historical method allows us to trace the history of the public administration models development, beginning with the Weber model and ending with the model of digital government, relying both on the historical framework of their formation and on the driving causes of the transition to a particular model; analytical method makes it possible to identify key features of the digital government model, taking into account not only technological features, but also basic trends in the development of the public administration in the era of open and big data.


The study of the public administration digitalization problems, the introduction of digital technologies in the administrative practice of the bureaucracy is represented in a significant number of works by foreign scientists. However, an analysis of the literature on this subject showed that, despite of many scientific researches, there are practically no works devoted to the development of a digital government model in the context of the spread of open and big data technologies. Thus, the theoretical foundation for comprehending the digital age, as well as the waves of digitalization of state administration, are considered in the works of Dunleavy & Hood, 1994; Dunleavy & Margetts, 2015; Helen Margetts & Dunleavy, 2013; issues of digital government, its open architecture are devoted to the works of Fishenden and Thompson (2013). A number of foreign studies focuses on certain aspects of digital governance, in particular, Hallsworth (2016) analyses the place and role of digital technologies in modernizing the modern healthcare system, Bertot, Estevez & Janowski, 2016; Glick, 2015; Hallsworth, 2016; Janssen, Rana, Slade & Dwivedi, 2017, etc. …

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