Academic journal article Indian Journal of Positive Psychology

Role of Life Events Stress and Locus of Control (External) in Job Satisfaction: An Empirical Evidence

Academic journal article Indian Journal of Positive Psychology

Role of Life Events Stress and Locus of Control (External) in Job Satisfaction: An Empirical Evidence

Article excerpt

Today Indian organizations are facing fierce competition from multinational companies. To compete effectively with other organizations, there is a strong need of improving the job satisfaction among employees. Job satisfaction which is an individual's general attitude toward his or her job (Robbins, Odendaal, & Roodt, 2003) can be defined as an affective (emotional) response to work that is produced by an employee's comparison of the real results that are achieved to the results he or she expects from the working environment (Mester, Visser, Roodt, & Kellerman, 2003; Pretorius & Rothmann, 2001). Job satisfaction is an important psychological attribute that plays crucial role in organizational effectiveness and employees' well-being. Employees are the brand ambassadors of any organisation and for better reflection of organisational image; they need to be satisfied enough. High job satisfaction will decrease occupational stress and create a positive working environment (Fairbrother & Warn, 2003); promote psychological well-being (Limbert, 2004); reduce turnover intention (Dupre & Day, 2007); and ultimately affect the intention to leave the workplace (Harrington, Bean, Pintello, & Mathews, 2001). Therefore, maintaining and enhancing job satisfaction is important. There are number of factors that play important role in enhancing the job satisfaction. Life events stress and locus of control and may also play an important role injob satisfaction.

Life events stress: Life events stress is a combination of the major life events the individual experiences (Dohrenwend & Dohrenwend, 1985) and the meaning attributed to the events by the individual (Lazarus & Folkman, 1984). Life events stress is a umbrella term which include the stress related to all aspects of life. Thus life events stressors interact between life outside and life inside the organization and it might put pressure on employees. Employees having life events stress related to the outside of organization when come at the workplace, it also affects the work related activities at the workplace. Stress at home is carried into the work place, and vice versa. Life events stress is both positive and negative. According to Bhagat, McQuaid, Lindholm, and Segovis (1985), positive stress may be defined as resulting from life event changes that produce a state of challenge coupled with disruptive pleasure for the individual. It is a dynamic condition in which an individual is confronted with an opportunity for being (or having or doing) what he or she desires. Negative stress on the other hand, is defined as resulting from life event changes that produce excessive and undesirable constraints and/or demand on the individuals.

Locus of control: The concept of locus of control was first proposed by Rotter (1954) refers to "whether people believe that outcomes are controllable, in other words whether outcomes are believed to be contingent on one's behaviour" (Deci & Ryan, 1987, p. 166). Rotter (1966) differentiates internal and external LOC. Internals are those who believe that they are the masters of their fate and, therefore, often are confident, alert, and directive in attempting to control their external environments. Further, they often perceive a strong link between their actions and consequences. Externals, on the other hand, are those who believe that they do not have direct control of their fate and perceive themselves in a passive role with regard to the external environment. They, therefore, tend to attribute personal outcomes to external factors or luck.

Literature review

Life events stress and Job satisfaction: Like other factors extra organizational sources of stress have also been suggested as major contributor of personal stress which affects the physical and mental well-being of the managers at work. Life events stressors interact between life inside and life outside of the organization. It can lead managers to feel pressure. …

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