SAM Advanced Management Journal

This quarterly journal features articles on business in real world settings.

Articles from Vol. 67, No. 4, Autumn

Addressing Workplace Violence from a Health Management Perspective
This article casts workplace violence as a business issue that can affect the bottom line of any organization. Our approach is to classify literature dealing with the problem of workplace violence. We contend that an injury or death due to workplace...
Changing the Way We Manage Change
For several decades now we have used as our basic premise when teaching "change management" Lewin's conceptual model: unfreeze-change-refreeze. This has served us well, but now it is time to rethink the model, which implies that change is a process...
From the Editor-in-Chief
In this issue we have eight articles addressing a variety of subjects of interest to today's managers. The topics relate to workplace violence, marketing to children on the Internet, employee trust in the virtual organization, consumer confidence...
Instilling Consumer Confidence in E-Commerce
Historical Look at the Internet The Internet began in the late 1960s as ARPANET in the Department of Defense to link research sites with the U.S. military. Soon it was linked with supercomputers of four universities and was used mainly by academics...
Marketing to Children Online: A Manager's Guide to the Children's Online Privacy Protection Act
Increasing numbers of businesses are incorporating the Internet into their business plans, and many have identified children as an important target. The focus on children is not surprising, given that they are one of the fastest growing Internet...
Sexual Harassment and Retaliation: A Double-Edged Sword
Introduction "She was just so thrilled they believed her," said the plaintiff's attorney following a $2 million jury verdict for a woman who experienced retaliation after complaining about sexual harassment (Cruz, 2001, p. 1D). The plaintiff...
Strategic Alliances, Network Organizations, and Ethical Responsibility
Corporate Strategy and Strategic Alliances The goal of corporate strategy is to define the organization's domain, i.e., the business areas in which a firm wishes to participate to maximize long-term profitability. The firm may concentrate on a...
Street Registration and Community Bank Management
Background and History When purchasing financial securities, many buyers go through a third party or intermediary. Although functioning as agents for the buyer, the intermediaries often purchase the securities in their own name. This process...
Trust and Technology in the Virtual Organization
Introduction Technology has had a drastic impact on our society -- and the impact has been both positive and negative. As a social phenomenon, the Information Age has changed the emphasis from physical labor and production to information management,...