Talent Development

T+D is a leading training and development magazine offering information about the latest trends and proven best practices. Published monthly, T+D includes case studies, reports on new technology, and articles on pivotal issues in the field.

Articles from Vol. 57, No. 7, July

A Perennial Weathers Multiple Storms. (Conferencenters)
Each participant interviewed for this special insert on conference and meeting centers was asked to share his or her thoughts about how the industry has fared over the past two years. One interviewee summed it up by saying: 'We've had a recession,...
Building the Right Learning Portfolio: Ten Lessons from the Financial Sector You Can Use Now. (Fundamentals)
Amid the uncertain economy, ongoing corporate scandals, and two years of Wall Street woes, financial advice continues to flood the marketplace. The lessons about asset allocation, diversification, and other fundamental investment principles can form...
Competencies for Today, Tomorrow. (President's Page)
At the ASTD 2003 International Conference & Exposition in May, O had the opportunity to talk to attendees, speakers, suppliers, members, and industry leaders about the current state of the learning and performance profession and what lies ahead....
Complex Courseware with On-Demand Digital Printing. (A Vendor-Provided Case Study)
Jackie Damrau started 2002 with some trepidation. The leaner economic times had all companies looking at their spending, including the training and development department at Perot Systems Corporation in Plano, Texas. Perot Systems has more than 9000...
Demystifying Performance: Getting Started; This Conclusion to Article 1 (May) Spells out How to Build Confidence and Credibility
You've come back to your office after lunch. The phone rings. It's Janet, the training manager (your boss), who must join a leadership meeting later. "I've heard there are going to be cost-reduction discussions stemming from current revenue shortfalls,"...
E-Learning.Org. (Intelligence)
As the use of e-learning around the world grows, organizations of all types are getting involved. Last fall, I profiled governments GO TO "E-Learning.gov" (October 2002 T+D). This month, not-for-profits. CARE. Working in more than 60 countries around...
E-Learning, the Lucent Way: Lucent Extends Its E-Learing Enterprise to Customers; Customer Satisfaction Guaranteed
Part 4 in Gold's five-part series on enterprise e-learning Integrating a learning management system to work with other networks has proven a challenge that many organizations have yet to accomplish--mostly because they hesitate to spend a lot of...
How to Partner with a Training Supplier: As Training Budgets Continue to Tighten, It Is Becoming Even More Important to Strike the Best Deal-And to Forge a Working Relationship
More than ever, it's imperative that learning and development professionals maximize the return-on-investment on every dollar spent on training. As the lagging economy presses organizations to cut budgets, professional development managers are faced...
KM Today
T+D talks with an acknowledged pioneer of the knowledge management discipline and author of numerous books on KM, Laurence Prusak, about the state of knowledge management today. T+D Are knowledge management and learning merging? If so, which function...
Lessons of a Substitute Teacher: Recalling the Line Plot amid Paper Waddings. (Concept)
Suddenly I found myself in a position that required only two credentials: that I had been fingerprinted and that, yes, I was willing to submit to a background check. After I was hired, I was shown an instructional video on how to avoid contact with...
Measuring Know-How: The First Step in Knowledge Management Is Determining What Constitutes Knowledge
Rylatt, Atastair Walt Disney said four decadesago that you can have all of the buildings the world but people are needed to make a dream reality That insight could easily be seen as the new rule o law in how we measure know-how and the value of...
Online Making Web Content Work
I design and build instructional Websites, so you'd think I'd be enamored of them. Truth is, most Websites, including instructional ones, are hard to navigate and their content is hard to use. As Steve Krug, in his Web usability book Don't Make Me...
Thing One and Thing Two. (Front Page)
I've been thinking about work. And life And how they seem like two huge entities trying to squeeze into the same compact airplane seat. It's not comfortable. It's possibly dangerous. And if it were even allowed on a flight, you'd still have to pay...
True Tales from the Workplace: Customer Service Is Dead, Long Live Customer Service. (Working)
I know this tale is true because I was there. It happened to me. I was on a business trip to Orlando--home of Walt Disney World and its famed customer service, ironically as you'll find out--and checking into my accommodations at a well-known hotel...
Who Wouldn't like It? (the Web)
Believe it or not, there are people out there--friends, neighbors, and family--who, brace yourself, don't like the Internet. Worse, they've decided to live their lives unplugged. OK, maybe it's not so shocking. Most of us, at one time or another, have...
Will E-Learning Be the Catalyst for Outsourcing? (E-Learning)
Maybe you've seen the TV commercial--one of those quirky IBM ads. The boss is lying down in his psychiatrist's office and describing a recurring nightmare, in which he's on a hot-air balloon that's quickly sinking. In the nightmare, the boss and a...
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