Chief Executive (U.S.)

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Articles from No. 120, January/February

Been There; Done That
In April 1993, CE launched its first annual review of the best and worst corporate boards. It was the brainchild of our longtime "Speaking Out" columnist Bob Lear, who teaches at Columbia Business School as an executive-in-residence. A former CEO and...
Campaign Finance Reform: Lift All Limits
In the waning days of the presidential race, the perennial issue of campaign finance reform bloomed after the news that the Democratic Party had solicited funds from foreign interests came to light. In California, when a business coalition raised nearly...
Does Not Compute
BROKEN PROMISES: An Unconventional View of What Went Wrong at IBM By D. Quinn Mills and G. Bruce Friesen. Harvard Business School Press. 210 pp. $22.95. What really went wrong at IBM back in the late '80's and early '90s? According to D. Quinn Mills,...
Dog Eat Dog
A recent issue of Forbes magazine carried a fascinating article about unusual perks that American corporations are using to lure, and then keep, top-quality employees. The article, appropriately entitled "When Money Isn't Enough," told of one company...
Dressed for Success
In the unforgiving fashion world, where most designers don't get a second glance, let alone a second chance, Gucci has got the look. At fashion shows in Milan, Italy, last spring, the Italian maker of clothing and accessories, well-known for quality...
Free Agents
Since the marriage of television advertising to the consumer audience in the 1940s, we have arguably not witnessed a more perfect match between medium and market than the union between the Intemet and the 21st-century convenience-seeking consumer. The...
House Calls
Know Thy Customer. The mantra that has for years been championed as the successful company's first commandment has arguably never been as critical to corporate success-and even survival-as it is today. Indeed, today's consumer grows more sophisticated,...
I Can See Clearly Now
As the mass market goes micro, technology is paving the way, giving pioneering CEOs a direct channel into the homes- and the minds-of their customers. Marketing products and services to today's consumer is a far more arduous challenge than in decades...
India: Bonfire of the Bikinis?
December's Miss World competition was, if not the most good-natured, among the more memorable. Included in the usual recipe of bikini-clad events were a number of new ingredients: the most notable being a group of young women who promised to swallow...
Intellectual Capital
When Leif Edvinsson joined the Skandia financial services corporation in 1991, he was given a title that was something of a first in the corporate world: Director of Intellectual Capital. He was brought on board "to uncover hidden value" in the Stockholm-based...
Knowledge Capital
CEOs TODAY REALIZE THAT CORPORATE ASSETS INCLUDE MORE THAN CAPITAL, PROPERTY, TECHNOLOGY, AND PERSONNEL. INCREASINGLY, THE VALUE-ADDED ADVANTAGE OF A COMPANY ISN'T WHAT IT MAKES BUT WHAT IT KNOWS. THE QUESTION IS, ARE CEOS READY TO REMAKE THEIR ORGANIZATIONS...
Letters
CORPORATE GOVERNANCE To the Editor: This year's governance feature by Bob Lear and Boris Yavitz, "The Best and Worst Boards of 1996," is, again, an attention-grabber. Sidestepping the poetic license assumed by headline and caption writers, the authors'...
Ma Bell's Prodigal Son
Three weeks after joining Merrill Lynch & Co. to run its fledgling satellite communications network in 1983, Bob Annunziata had already decided to make big changes. Concluding that the company's focus was off-course, he challenged his superiors:...
Management-Succession Lockjaw
The recent management succession flap at AT&T has raised a critical question: Who should head up the succession search? Should it be the CEO himself or is it a function of the board? In AT&T's case, I think the company's board should have exercised...
Mr. Rodgers Saves the Neighborhood
What's a beleaguered CEO to do when a radical Philadelphia nun tries to ramil his cage? IF IT WEREN'T SO DANGEROUS, THE PREPOSTEROUS CORporate social responsibility" legislation currently being considered in Congress might be dismissed as simple socialism....
No Ticket to Ride
Travis Tanner is mapping a new itinerary for the travel industry: working for the customer. For years, travel agents received most of their commissions from suppliers, mainly the airlines. But the co-chief executive of Carlson Wagonlit Travel has a different...
Our Dinner with Henry
Calling a time-out in the struggle to survive and thrive in these tumultuous times, Chief Executive recently teamed up with Andersen Consulting to present a forum on managing change. Kicking off the event, Dr. Henry Kissinger gave CEOs gathered in New...
The Communicator
In spiriting himself from the rank and file in a crowded newsroom to a prominent seat in a corporate boardroom, David D'Alessandro pulled a feat worthy of Houdini. Circumventing every traditional path to his present post of president and chief operations...
The Deregulation Dilemma
As CHANGE SWEEPS THE POWER BUSINESS, WILL AMERICAN INDUSTRY CONTINUE TO ENJOY RELIABLE ELECTRIC SERVICE AND COMPETITIVELY PRICED POWER? THE AMERICAN ELECTRIC POWER industry is in the process of undergoing dramatic change and a fundamental restructuring....
The Globalist
In 1994, when Case Corporation wanted someone to lead the company during and after its divestiture by Tenneco, it recruited French-born JeanPierre Rosso. This seemed a radical step for the 154-year-old Racine, WIbased manufacturer of farm and construction...
The Insider
Michael Bonsignore points to the day in 1982 when he was named president of Honeywell Europe as the most significant milestone along the route that would take him, 11 years later, to the post of CEO. "Running Honeywell Europe," he says, "was from a unique...
The Quiet Revolution
At the Canadian Imperial Bank of Comerce, knowledge capital became a topic of interest in the early 1 990s, as the Information Age transformed financial institutions from collectors of deposits to repositories of information. "We move information around,...
Trading Up
Having leaped ahead in underwriting to assume Drexel Burnham's mantle as king of the junk bond market, Donaldson, Lufkin & Jenrette is elbowing its way toward the senior ranks of Wall Street players under the direction of CEO John Steele Chalsty....
Vexations of Volatility
As many CEOs of public companies have learned the hard way, stock market volatility can wreak havoc on the public market. Considering that there is little hope for cure after an initial public offering, an ounce of prevention goes a very long way. But...