Policy & Practice

A professional journal publishing articles on current health and human services issues for wide audience. Coverage includes social policy issues, reports of significant works of human service practitioners, social work theory and legislation, and editoria

Articles from Vol. 70, No. 4, August

Association News
It's Not Too Late to Register for the 2012 AAPWA Conference in San DiegoThe American Association of Public Welfare Attorneys is meeting at the Westgate Hotel in San Diego on September 9-12 for the 45th annual training and continuing legal education conference....
Child Abuse Investigations: Have a Healthy Suspicion of Multiple "Unsubstantiated" Findings
Following a child abuse/neglect investigation, a child protective services (CPS) investigator, usually in consultation with his or her supervisor, determines if the report should be substantiated or unsubstantiated. If the report is substantiated it...
Director's Memo
For the past several years, we have dedicated our August issue to information technology and its role in the delivery of health and human services. This year, as we advance our members' agenda, Pathways, and prepare for the annual conference of our...
Health and Human Service Agencies Must Embrace the Mobile Revolution
Not since the dawn of the Internet have we seen such an opportunity for transformation--and such a risk of not fully grasping how a major technology trend applies to health and human services (HHS). The disruptive innovation is already here. According...
Human Service Business Needs Drive Technology
The abundance of federal funding flowing into modernizing state health information systems today raises concerns that the nation's human service systems will be left behind, disconnected, and operating in the technological dark ages. Recent federal...
In Our Do'ers Profile: In Our Do'ers Profile, We Highlight Some of the Hardworking and Talented Individuals in Public Human Services. This Issue Features Dr. Raquel Hatter, Commissioner of the Tennessee Department of Human Services
Name: Dr. Raquel Hatter Title: Commissioner, Tennessee Department of Human Services Years of Service: With 22 years of service to children and families, I have served in many roles, including front-line practitioner, therapist, outreach worker,...
Legacy Renewal through Service Decomposition: A Guide for Public Service Organizations
Legacy is not planned--it just for many public-sector organizations the challenges of operating with legacy systems are all too familiar. Legacy environments are expensive and time-consuming to maintain; and brittle code makes it hard to modify one...
New Data on Child Care Subsidy Programs
As the aftermath of the great recession batters state budgets, it may seem a strange time to investigate new ways to move forward with child care subsidy programs. Multiple states have curtailed the generosity of their child care programs during the...
News Makers
HHSBryan Sivak has been appointed the new chief technology officer for the U.S. Department of Health and Human Services (HHS). Sivak, formerly Maryland's chief innovation officer, replaces Todd Park, who was named federal chief technology officer in...
North County Video Interviewing: San Diego County Health and Human Services Agency
Throughout the past year, the American Public Human Services Association (APHSA) has been collecting stories of local innovations through our Raise the Locals Voice initiative. Below is one such story that shares how the use of technology can help...
Our Do'ers Profile
In Our Doers Profile, we highlight some of the hardworking and talented individuals in public human services. This issue features Dr. Raquel Hatter, Commissioner of the Tennessee Department of Human Services.Name: Dr. Raquel HatterTitle: Commissioner,...
Policy Forum Session Engages Health and Human Service Leaders
Health and human service leaders gathered at the 2012 APHSA Policy Forum to hear a panel of early learning experts on the Race to the Top Early Learning Challenge (RTT ELC). The session, "RTT ELC: Raising the bar to improve quality care and education...
Saving Millions in Information Technology Spending: Taking Advantage of the A-87 Cost Allocation Exception
Recognizing the need for human services to participate fully in bending today's health cost curve, APHSA's Pathways initiative provides a road map for addressing the social determinants of health care spending. (1) At its core, Pathways focuses upon...
Tearing Down Silos: The Role of Technology in Service Integration
A study a few years ago in Montgomery County, Maryland, found that a homeless family seeking help from the full range of human service programs had to provide their demographic information 21 times and to tell their story 13 times. For the family,...
Technology-Empowering Communication
As I write this, the Washington, D.C., area is still recovering from a storm that left hundreds of thousands of people without power for several days. There is nothing like losing electricity to remind us just how reliant we are on modern technology...
The Supreme Court Ruling Was about Much More Than Health Care
"The judgment is affirmed in part and reversed in part." With those words the U.S. Supreme Court upheld the constitutionality of the Affordable Care Act (ACA) in a decision that affirmed the power of the federal government to require that all Americans...
Transforming the Colorado Benefits Management System
The Situation For years, the state-owned, county-administered Colorado Benefits Management System (CBMS) has been plagued with technology issues that have, in the best case, prevented county caseworkers from easily entering benefit information for...
Wisconsin's Partner Training Section: Training and Technology
Well into its second decade of providing blended learning opportunities to Wisconsin Works (W-2) staff, the Department of Children and Families' Partner Training Section (PTS) continues its journey, integrating advances in technology with traditional...