Policy & Practice

A professional journal publishing articles on current health and human services issues for wide audience. Coverage includes social policy issues, reports of significant works of human service practitioners, social work theory and legislation, and editoria

Articles from Vol. 75, No. 5, October

50 Years-A Special Celebration
This year we are proud to celebrate the 50th anniversary of two of our affinity groups--IT Solutions Management for Human Services (ISM) and the American Association of Health and Human Services Attorneys (AAHHSA). Over the years, these two important...
Accelerating the Modernization of SNAP-At the Speed of Digital
The Supplemental Nutrition Assistance Program (SNAP) offers one of the most promising opportunities for accelerated modernization within health and human services. The in-market availability of the technology, its proven effectiveness in reaching and...
Disrupting Disruptions: Using Technology to Improve Child Welfare Outcomes
Technology and data are woven into the fabric of our lives. Dating sites promise to help us find true love through compatibility matching. Movie streaming services predict which shows we will enjoy based on past viewing habits. Grocery stores track...
For Mandated Reporters, Concern Is Not the Same as Suspicion
In the process of doing her monthly visit, a social work case manager notices another child in the foster home. The child is moaning softly and seems listless and groggy. There are no noticeable bruises, no bleeding, no obvious broken bones. The child...
In Our Do'ers Profile, We Highlight Some of the Hardworking and Talented Individuals in Public Human Services. This Issue Features Kristen Duus, Oregon's Chief Information Officer and ISM Chair
Name: Kristen Duus Title: Chief Information Officer (CIO) for the shared services organization supporting the Oregon Department of Human Services (DHS) and the Oregon Health Authority (OHA); Chair of IT Solutions Management for Human Services (ISM),...
Legal Benefits of Mobile Digital Documentation for Human Services Agencies
Documentation is one of the most crucial aspects of proof that workers meet their required legal standard of care. Many of the advantages of digital documentation over paper documentation are self-evident. Digital documents: * can be edited. ...
Next-Gen Child Welfare Tech: Using Cognitive Search to Fight the Opioid Epidemic
There are thousands of devastating stories and anecdotal reports across the country linking the opioid epidemic to a crisis in child welfare and foster care. And yet, we do not have enough data to make a direct link. We can track if parental drug abuse...
Picking Your Path to CCWIS Compliance
Suffering from paralysis by analysis when it comes to decisions on alignment with the Comprehensive Child Welfare Information System (CCWIS) rules? If so, you are not alone. Collecting troves of data, putting these data to work in a more evidence-based...
Preventing Identity Theft and Strengthening the American Health Care System
Every day both individual fraudsters and organized criminal enterprises attack and defraud federal and state agencies and health care systems of as much money as they can. Just as Willie Sutton robbed banks because "that's where the money is," criminals...
Thinking MOBILE FIRST: Health and Human Services in the Digital Age
It's been seven years since Apple told us "there's an app for that," and the famous phrase could not be truer today. The explosion of mobile devices, social media, and digital platforms has fundamentally changed the way that consumers interact with...
UNLEASHING AGILE: Obstacles and Opportunities in Human Services
When it comes to information technology (IT), human services agencies are at an inflection point. There is growing recognition that systems built using "big bang" waterfall approaches have failed to deliver intended benefits or support intended outcomes....
Using Data to Improve Child Welfare Decision-Making
In August 2016, the Allegheny County Department of Human Services (DHS) implemented the Allegheny Family Screening Tool (AFST), a predictive risk modeling tool designed to improve child welfare call screening decisions. The AFST was the result of a...
WHAT'S NEXT IN THE CASEWORKER'S Digital Toolkit? Leveraging Advanced Technologies in Child Welfare
Child welfare caseworkers are inundated with high caseloads, many documentation requirements, and a lack of insightful support from antiquated systems. This leaves them with less time to interact with families and make any necessary fast-paced decisions....
WRITING A SCRIPT FOR SUCCESS: Accelerating Outcomes with Advanced Analytics in Los Angeles County
We all want safe neighborhoods, good schools, and clean environments. Citizens are constantly evaluating how well their governments deliver these public services. In order to understand and meet demands, government organizations collect a vast array...
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