The Journal of Business Communication

Publishes manuscripts that contribute to knowledge of business communication. Communications include composition/technical writing, information systems, organizational, and corporate dialogues.

Articles from Vol. 35, No. 4, October

A Newcomer Gains Power: An Analysis of the Role of Rhetorical Expertise
When we think about newcomers entering an organization, we think about how much they have to learn, the socialization process they will have to go through, the possibilities for advancement that may be open to them, the treatment they will receive...
The Influence of Negative Newspaper Publicity on Corporate Image in the Netherlands
In the Netherlands, a debate on the effects of negative publicity on a person's or company's image was started by the decision of the Dutch Public Prosecutor's office to adopt a new policy in its dealings with the press. In the past, the office was...
The Role of Communication in Creating and Maintaining a Learning Organization: Preconditions, Indicators, and Disciplines
It is no accident that most organizations learn poorly. The way they are designed and managed, the way people's jobs are defined, and, most important, the way we have been taught to think and interact (not only in organizations but more broadly) create...
The Use of Communication to Motivate College Sales Teams
Managers place extensive emphasis on employee motivation; in no type of organization is this more apparent than in sales organizations. As one sales manager said to us, "Motivation is everything. Without it you can't do the job. . . . If you don't...
Writing the History of Business Communication: The Example of Defoe
In "The Spurious Paternity of Business Communication Principles," John Hagge suggests that modern historians of business communication have devoted disproportionate attention to the development of those principles now commonly known as the "Seven (or...
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