Management Today

Articles from May 1

Britain's Most Admired Companies: Managing Reputations after the Age of Spin
Matthew Gwyther: Fast-developing natural and manmade disasters coupled with the rise of social media mean companies can no longer easily spin their way out of trouble when a crisis hits. So how do top PR professionals make sure their message is the...
Career Masterclass: Break in New Recruits
Share secrets. Your new hires need to know about more than processes, passwords and fire exits if they're to flourish. Share your company's unwritten rules and cultural taboos (eg, interrupting the FD) The better they fit in, the better you'll look....
Chartered Management Institute: In My Opinion
Des Benjamin, a CMI Companion and chief executive of Simplyhealth, urges young leaders to follow their dreams with purpose and passion. Real leaders dream about something better. They are vulnerable to failure and criticism. They need both courage...
Chasing the White Collar Crooks
Despite a soaring caseload and 90% conviction rate, the Serious Fraud Office is under threat of extinction: too many high-profile cock-ups mean that Whitehall has it in its sights. Who's really on the run, asks Chris Blackhurst, the cops or the criminals?...
Company Vitae: Twitter
Its 200 million-odd users now post a staggering billion tweets a week. So how much longer can profitability elude the original micro-blogging business? Formative years Back in the mid-noughties, an era so distant in web time that Facebook was...
Crash Course in ... Competitive Intelligence (CI)
You've got some crucial strategic decisions to make, but a lot hinges on what your competitors are doing. So how can you find out what they're up to? Be proactive. 'If you only start doing competitor research when you are being hurt, it may be too...
Decisions: Aaron Chatterley, Feelunique.com - Co-Founder and CEO of the Online Beauty Retailer
MY BEST ... Some of the best decisions I have made have concerned relinquishing equity. For example, when I was running my first company, an internet design firm, I recognised there were certain skills I didn't have and in order to get the right...
Don't You Believe It ... Persistence Pays
It is deeply ingrained in most of us from earliest childhood that persistence is an essential ingredient of success. But is it? Here's a cautionary tale. Once upon a time, there were a hundred idiots who all set out to become rich by doing idiotic...
First-Class Coach
Q: My boss ridicules my efforts to make my team happier. He says they should be glad to have a job and if they're not happy they can take their chances elsewhere. Am I right to believe happier people work harder? A: It's no coincidence that the...
MT Learning Curve: Online 'Friendship'
What is it? Once upon a time, you met people in the real world (or off-line as we now call it), got to know them and decided whether or not to become friends. Now we 'friend' or (even worse) 'unfriend' people at the click of a button, forming networks...
MT Profile: The Sharp End - One Man and His Dogs
Chasing after pampered pets with poo bags is not for canine creche worker Dave Waller. 'Who let the dogs out?' That's one cry I hope I won't be hearing today I'm off to Bermondsey, south-east London, to Cats, Dogs & Peace of Mind, a canine creche....
MT Travel: Globetrotter
Chantal Coady ventures to exotic places as founder of Rococo Chocolate, but her worst-ever journey was crossing the English Channel. - How many business miles have you clocked up this year? About 30,000 so far. That's mainly from flying to...
MT Travel: Motor Mouth
James Bond fans may look down on the Ford Mondeo, but it deserves its popularity, says Sathnam Sanghera. James Bond purists were mortified in 2006 when Casino Royale featured Daniel Craig negotiating a series of exploding warehouses in a Ford Mondeo...
Rebuilding Management's Good Name
In recent years, leadership has been overvalued at the expense of management. But, as business experts increasingly realise that competitive advantage comes from your people not your leaders, it's time to give the more collegiate skills of managers...
Reputation Is the Name of the Game
PR supremo Mike Lee was on the 2012 Olympic bid team and we won; not on the 2018 World Cup one and we lost; backed Qatar 2022 ... You do the maths. How you spin it is how you win it, says James Taylor. Right now, sport is a huge business. In...
The MT Essays: Corporate Social Responsibility - Graham McWilliam, BSkyB - CSR Is Good for Brands
Companies which pay lip service to CSR have got it wrong. If you make it central to your strategy, then long-term value creation and your brand's image will both be enhanced. It always strikes me as surprising, when talking to my peers at other...
The MT Essays: Managing through a Recession - Laura Frith, IHG - Room for Change
Hotel group IHG had to act quickly to protect its business once the recession hit. By centralising and rationalising support functions it achieved savings of more than pounds 20m. The hospitality industry was hard hit by the recession and by October...
The MT Essays: Sustainability - John Burns, Derwent London - Building a Green Future
For property investment trust Derwent London, ensuring that its buildings are sustainable has the added benefit of making them attractive to investors and tenants. Derwent London takes sustainability very seriously. As the largest real estate investment...
The MT Essays: The Digital Economy - Mike Lynch, Autonomy - the Clicks That Count
As the UK economy moves online, companies are finding they can achieve significant improvements to sales by optimising their marketing strategy for the web. Creating economic growth is the UK's biggest challenge, as the manufacturing and retail...
The MT Interview: Charlie Mayfield
Army service in Northern Ireland might be seen as an unconventional preparation for chairing the John Lewis Partnership, but its boss would disagree. The firm is not fluffy, but steely, he says, and its unique model will help it survive and thrive...
What Makes Us Tick?
How Gatsby helps the fretful entrepreneur; the British Growth Fund is a dud - what UK plc needs is angels; the power of offline social networking - aka a good dinner. I spend most of my working time in the company of entrepreneurs and I remain fascinated...
What's in a Good Name?
Time was when PR was beyond the pale. It was the bastard child of propaganda and the poor cousin of the marketing clan: nowhere near as sexy as the mad men of advertising nor as powerful as the marketers themselves. Malcolm Muggeridge sneeringly referred...
What's Your Problem?
Q: I am worried for one of my staff members, who I think may have a drink or drug problem. As far as I can tell, he is out more or less every night and he is frequently late, always looks deathly pale in the mornings and has the shakes until at...
What's Your Problem?
Q: I am a recent female graduate in my early 20s and have been temping while I try to find a permanent job in the City. I'm not wishing to blow my own trumpet or anything, but it's been said that I am an attractive girl, as well as one who possesses...
What's Your Problem?
Q: I have been working with my company for just over a year and all is going swimmingly - apart from one thing. I have been getting the most incredible neck and back aches and I'm sure it's down to the cheap chairs we have to sit on. The company...
When Disaster Strikes
Natural disasters cannot always be foreseen or avoided - sometimes the best we can hope for is to mitigate their effects. Earthquakes, floods and other such catastrophes used to be called acts of God and were characterised as retribution from on...
You Live and You Learn: Simon Woodroffe, Founder of Yo! Sushi
Anger is a very good thing when you're young. It gets things done It makes things happen. But as you get older it's not very comfortable to be angry all the time. My dad and I didn't get on. I loved him but I was angry with him a lot of the time...
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