Management Today

Articles from November

3M Innovation Award
The 3M Innovation category rewards examples of effective design that are also genuinely innovative in their sector. This year's awards presented a number of suitable candidates but the judges finally chose Anywayup Cup Mark 2 because its effectiveness...
A New Range of Sloanes
The PA set-up, how they're housed and what they're like, says much about the CEO The original inspiration for Sloane Rangers -- an idea that ended up as a detailed description of an entire tribal group - came from secretaries... young posh secretaries....
Best Electronics and Electrical Factory Highly Commended
NEC TECHNOLOGIES (UK) Japanese electronics giant NEC's mobile phone factory in Telford has a curious mission, Its 680 employees, five surface mount lines and collection of assembly cells are not tasked with the mass production of mobile phones at...
Best Electronics and Electrical Factory Sponsor: Ups Worldwide Logistics Winner
KRONE (UK) TECHNIQUE Despite its relatively small size -- just 300 employees -- Cheltenham-based Krone (UK) Technique is widely recognised for manufacturing excellence. Since it last appeared in these pages in 1997, Krone has sought new and different...
Best Engineering Factory Highly Commended
RYOBI ALUMINIUM CASTING (UK) When Ryobi Aluminium Casting last appeared in these pages in 1994, the factory in Carrickfergus had been in production for two years and had 45 employees. Its sole customer, Ford, had asked the Japanese multinational...
Best Engineering Factory Sponsor: Bourton Group Winner
LEYLAND TRUCKS Very few of the vehicles built at the Leyland factory wear a Leyland badge. These days, this appears only on trucks destined for the military market. Instead, Leyland will be assembling DAF, Foden, Kenworth and Peterbilt-badged Vehicles...
Best Factories 2000
IN ASSOCIATION WITH CRANFIELD SCHOOL OF MANAGEMENT AND IN PARTNERSHIP WITH INVESTORS IN PEOPLE (IIP] AND THE ENGINEERING EMPLOYERS' FEDERATION (EEF) This year, our annual search for Britain's Best Factory produced a bumper crop of winners -- and...
Best Household and General Products Award Winner
ELIDA FABERGE Unilever's Elida Faberge plant in Leeds is not only our overall Factory of the Year but also quite simply one of the best factories that the judges have ever seen. Almost any characteristic of manufacturing excellence is present here...
Best Process Factory Winner
WRAFTON LABORATORIES Believe it or not, all the Beecham's Powders in the world come from this factory,' says Wrafton Laboratories' production director Alan Richards. The same is true of dozens of other household medicines. Wrafton, located in the...
Best Small Factory Highly Commended
CUSTOM INTERCONNECT This is a wysiwyg business -- What you see is what you get,' insists David Stokes, part-time chairman of the Whitchurch, Hampshire-based Custom Interconnect and full-time academic at Kingston Business School. At first glance,...
Best Small Factory Sponsor: Investors in People Winner
HAMILTON ACORN Nothing in his business is in any way associated with a 'pile it high and sell them cheap' philosophy stresses Dennis Marrison, managing director of Norfolk-based Hamilton Acorn. The Hamilton brand, established in 1811, is regarded...
Coaching Champions
The only obstacle in the way of success is your explains one of the new breed of executive coaches. It's all about learning new competence's to realise potential Helen Kirwan-Taylor looks at a booming sector and exposes some useful snapshots of how...
Crash Course the Fair Way to Sack Someone
Johnson has got to go. His work is second-rate, he's always hung over in the morning, and he's a disruptive influence. Worse, he's not With the Programme; he's got that annoying smile that lets everyone know he thinks your strategic plan is balls....
Design for Good
'From beginning to end it workded- it was just so superbly simple' - State Two judge The brief for Make Your Mark was onerous, the solution verged on controversial but the results were staggering. As a result, it won the hearts of the judges. ...
Design Management
A superb example of design management. A well presented entry with clear reasons in demonstrate us success - Stage Two Judge Effective design requires effective management and this category rewards projects that demonstrate considerable ability...
Dynamic Leaders with a Social Conscience
Welfare problems are being addressed by social entrepreneurs whose initiative rivals that of their commercial counterparts, says Alexander Garrett. When Andrew Mawson arrived in Bromley-by-Bow, east London, in 1984, the agencies that were supposed...
E-Powered Communicator
New technology's revolutionary impact has been on human communication. It's personal, immediate and, surprise, surprise, a real pleasure How has communication been revolutionised? I now stay in touch with people mainly via e-mail. I no longer...
Esther Dyson's Update
For the past few weeks, I've been surfing the web and checking out new sites. Many seem to be an attempt to replace or imitate Napster -- variations on file-sharing and downloading -- but others show more imagination. They don't represent new ways...
Exhibitions
The judges were as enthused about Wired Worlds as the staff who run the exhibit and the customers who visit. As a result it won the category head and shoulders above the rest. What particularly impressed the panel was the effect the design had on everyone...
Grand Prix
The Grand Prix Award is given to the entry that the judges feel presented the best example of design effectiveness overall. All of the winning entries were superb and there was a great deal of discussion before the judges made their decision. In the...
Helen Wilkinson: Working@life
Today's workers are actively seeking meaning in the workplace and looking for work that resonates with their passion and their values Organisations used to be measured by their productivity and profit margins. Well, no longer. New-economy evangelists...
How Should You Manage Your Boss?
Boss a bit of a problem? It happens. Too much hands-on or not enough. Vague about what is wanted, or a stickler about doing things the old way. But the boss is the boss, and going head-to-head can be hazardous to your career. And besides, there's no...
How We Manage to Fail
British industry's long-term surrender to foreign manufacturers is a direct result of management inadequacy in a society that favours the shop-floor hunch over educated decision-making. And we still delude ourselves, argues Simon Caulkin. Will the...
In My Opinion
Institute of Management companion Ray Wild, principal of Henley Management College, predicts changes in relations between businesses and their educators With the emergence of corporate universities', the dominance of the internet in learning and...
Interiors - Office & Commercial
The new CAT showroom not only boosted trade sales for the company, it also repositioned the brand within the trade and shifted the attitudes of both front-line staff and management. The notable lack of additional marketing activity confirms that the...
Internal Communications
'Brilliant' said one judge. Which just about sums up the general response from all of the judges towards the idea, the execution and the results of this entry. The idea for an intranet came after The Team was briefed to develop an effective paper-based...
Into the Valley
Winding south from San Francisco is Silicon Valley, the most intensely innovative enterprise zone in the world. If you're a techie or an e-trepreneur it's the place to have on your CV, to start-up. Andrew Davidson tracks down Brits who listened to...
It's Tearing Our Company Apart
DILEMMA: Two of us founded our business 10 years ago and it has been a tremendous success. Well, until recently. We just don't get on any more. The simplest of decisions takes for ever to agree, and it's pulling the company in different directions....
Judges' Special Award
K1 stood out for its uniqueness and unprecedented success and the judges insisted that it should be recognised with a special award. K1 was invented by Mark Koska who, with his colleague Rupert Lywood, set up the company, Star Syringe. The product...
Judges' Special Award Winner
CASTROL (UK) Behind the scenes at most process-based blending and mixing operations lurks a dire right-first-time record. The quality of the product that reaches the customer might be impeccable, but often at the expense of rectification and re-work...
Lessons from Web Alley
Richard Ellis FERTILE GROUND It's courting disaster to borrow a phrase from that discredited seer Norman Lamont, but, as I write, it's clear that the green shoots of recovery are visible in the new economy. Market sentiment will never, thank goodness,...
Michael Grade
THE ANDREW DAVIDSON INTERVIEW MAGAZINE JOURNALIST OF THE YEAR The former Channel 4 boss is a changed man. After years of therapy he has mellowed, become less agitated. He has started a new family and, by day, spreads himself across a wide portfolio...
Most Improved Factory Highly Commended
FEDERAL-MOGUL FRICTION PRODUCTS If Federal-Mogul sounds unfamiliar, the name Ferodo won't. The Ferodo brand has been stamped on the brake pads, lining and shoes that leave the company's Chapel-en-le-Frith factory near Buxton since 1897. And Ferodo...
Most Improved Factory Sponsor: English Partnerships Winner
GUINNESS PACKAGING Guinness Packaging's canning and bottling plant in Runcorn was a welcome surprise in several respects. Creating dynamic enthusiasm for change and continuous improvement among a mature workforce at a 30-year-old site isn't easy....
MT Letters
STAY IN FASHION My father always used to ask, 'Which is the best hotel in town?' When going somewhere unfamiliar ('Where are You Staying?', MT October). Today there is probably no such thing as a best hotel in town. In major cities the variety and...
Net Heads
NAME BEATRICE LAFON POSITION MANAGING DIRECTOR, HOMEBASE.CO.UK WEB SITE WWW.HOMEBASE.CO.UK The head of the newly formed online division of DIY giant Homebase, Beatrice Lafon, is a newcomer to the net, having spent most of her career in strategic...
Nick Denton: E-Mail from the Valley
Job candidates setup bidding wars -- and not just senior staff but also kids out of college, some of whom want $80,000 for an entry-level position It was said once of Steve Jobs, founder of one of Silicon Valley's greatest personal computer companies,...
Out to Get You
Corporate bashers are now unified and organised, venting their wrath through internet billboards known as suck sites. They can wreck a company's reputation and sap its morale. How can management draw their sting? Peter Crush reports In the brave...
Over [Pound]1 Million Programmes
This year the Corporate Identity Over [pound]1m category produced one finalist but no winner. The judges agreed that Argos, having demonstrated effectiveness across a number of criteria in these highly competitive awards, should nevertheless be congratulated...
Packaging - Branded
In a crowded market place this product stands out their objectives are clear and the statistics are extraordinary said one judge Of all of the entries in this category -- and there were some impressive cases, as the list of finalists proves -- Warre's...
Patience Wheatcroft: The Human Factor
Allan Leighton is not talking about finding time to smell the flowers, but he is keen on the prospect of a more flexible and less frantic lifestyle When Allan Leighton announced that he was leaving Wal-Mart but would not take on another chief executive...
Print - Business to Business
Even where large, experienced firms are concerned, the decision to tackle a new market is never one that a company takes lightly so it is always encouraging when a success story comes along. The Liverpool Victoria case is interesting, demonstrating...
Print - Consumer
A detailed account of the project and impressive figures helped Footprint Handbooks to secure its position as the clear winner in the consumer print category. The judges were unanimous in their decision. Quoted one judge, 'This was an interesting example...
Product - Consumer
It's a tabulous product and an excellent example of effective design - Stage Two judge Anywayup Cup Mark 2 was developed after Haberman Associates identified a need to redesign the existing Anywayup Cup Mark 1 in order to eradicate manufacturing...
Product - Industrial
'This was a beautifully supported case and one the best presented entries of the awards' - Stage Two judge The judges were particularly impressed with London Associates' user-focused approach, which enabled them to develop Strand Lighting's SL Series...
Robert Peston: Inside Out
Gordon Brown would probably try to veto any decision to join the euro while he retains hopes of becoming the next prime minister Three years ago, I wrote a front-page article for the Financial Times saying that the recently elected Labour government...
The Bosses in Your Pocket
Lessons from the Top Thomas J Neff & James M Citrin There's plenty of inspiration in these potted life histories, but don't believe everything the big CEOs told the authors, says Luke Johnson Penguin [pound]9.99 This is a chunky management...
The Great Divide
Twenty years ago, the personal computer was being trumpeted as the crack of doom for the office block. Soon, we'd all be working from home. That hasn't happened, but many of us fantasise about clearing out the spare bedroom and putting it to some sort...
The Key to Managing Upwards
In today's superheated competitive arena, with problems around us and pressure from above, it is easy to forget that management is two-way street. When the boss has just heaped more work on your plate or spoken sharply about something that's going...
The Pleasure and the Plain
The Toyota MR-2 is not the car for the man who has everything. In fact, it is the car for the man who has nothing at all. Sparing a couple of exiguous and inaccessible plastic bins behind its two seats, the MR-2 has no storage space. You could, if...
Weak at the Top
MONDAY As a marketing-led, customer-focused company we continually update our brochure. Well, every time some Johnny No-stars at BT changes our telephone numbers. Organising the corporate brochure is like organising a wedding: everyone wants to...
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