Management Today

Articles from March 1

Brainfood: Behind the Spin
THE DILEMMA If music and book retailer HMV thought things could only get better after an off-key 2005, it had a rude surprise in the new year. Battered by price-slashing supermarkets on one side and upstart online retailers on the other, its profits...
Brainfood: Crash Course in Project Recovery
The project from heaven has turned into the development programme from hell. Nobody has said anything yet, but milestones are about to be missed, you're over-budget and now people aren't turning up for meetings. How to get back on track? Admit...
Brainfood: Decisions - Jennifer Irvine - the Pure Package - Founder of the Daily Delivery Meal Service
MY BEST ... Was how I structured the business financially. My clients pay me upfront, so I have an incredibly good cashflow. Once they realise how good the food is, a lot will pay for three months of meals in advance. It has meant that I haven't...
Brainfood: If I Had to Start Again
A romantic part of me thinks it would be bloody good to have had a role building a bridge or a ship, where you could look at what you did and say 'I made that'. I've always been attracted to the manufacturing industries, whereas what we do with...
Brainfood: MT Masterclass - Coaching
What is it? There are almost as many definitions of coaching as there are coaches. Practitioners disagree over whether line managers can also coach their staff, whether mentoring, counselling and 'life coaching' mean the same thing (they don't), whether...
Brainfood: Speaking out - Jean-Pierre Garnier CEO, GlaxoSmithKline
They say the test of fluency in a second language is the ability to crack a joke and get a laugh. Jean-Pierre Garnier, CEO of GSK, had a go with a weak gag about George Bush. He raised half a laugh from the delegates at the CBI Interactive Conference,...
Brainfood: Your Route to the Top - Make Meetings Motor
Get your guest list right. Are the usual suspects the right people, or would some new blood bring a fresh perspective? Pick your location. Surroundings have a big influence on how we think, so why not ditch the boardroom for the Tate Modern or the...
Dangerous Lexicons
It's all very well having a tilt at the straw man that is political correctness, but in the world of work, language must be used with care for the everyone's sake. The devil gets all the best tunes, but conservatives get all the best lines. In American...
Different Ball Game
With the English FA now onside, women's soccer has become Britain's fastest-growing participatory sport, offering an open goal to entrepreneurs. Paul Arnott commentates. It's three in the morning in the Coly valley, just west of Lyme Regis. A...
First-Class Coach: You Can Reduce Your Boss' Interference Most Easily by Reducing the Pressure on Him
Q: I'm a middle manager in a firm that's going through a rough patch. As well as managing my own staff of four, I have to handle my highly critical boss and his unrealistic expectations. The energy and time I should spend on my own team is being...
Hargreaves' Tight Grip
New Look and Matalan have oddly similar histories. The former has roared ahead since founder Tom Singh took a back seat. Will Matalan's owner heed the lesson? For a chairman to lose one chief executive may be unfortunate but necessary; to lose three...
MT Business Lifeforms: The Security Guard
Haven't you read the rules? Nothing gets past Bill Pullman, especially post-9/11. Whereas receptionists are generally chosen for their bubbly personalities, warmth and general attractiveness, security guards seem to be selected for broadly opposite...
MT Business Travel: Frequent Flyer Rahmyn Kress' Guide to Berlin
HOW TO GET THERE: I fly with British Airways to Tegel, Berlin's main airport. It takes about one and a half hours. Air Berlin flies from Stansted. Flying from Luton with easyJet is too inconvenient, as it only goes to Schoenefeld, which is further...
MT Business Travel: On the Road
The Renault Clio 1.4 really shines at a cruise on the motorway - the unexpected forte of this big city car. Putting on weight doesn't merely afflict those who over-indulge - it burdens cars too. Consider this: the first Renault 5, distant 1971 ancestor...
Northern Ireland Where Is the Bright New Future?
Eight years on from the historic Good Friday Agreement, the much-longed-for dividends of peace remain an elusive dream for the province. The bombs and bullets may be no more, but Ulster's politicians are still bickering, its economy is moribund...
The MT Diary: Howard Davies
Davos days ... the A-list celebs, the photo-op entrepreneurs, the Bollywood floorshow. Michael Douglas was there, and Mohammed Ali. Gilberto Gil put in an appearance, as did Bono. Brad Pitt looked in, with Angelina Jolie. You've guessed it: we're...
The MT Interview - Charles Allen
In an industry not known for tolerating its CEOs for long, the fact that he is still the boss of ITV is seen as a minor miracle. But doesn't the carping criticism get him down? It seems not - Allen is positively crackling with enthusiasm about his...
View from the Middle
What's on the mind of Britain's mid-ranking executives? What motivates and frustrates them? To find out, we polled them. MT's First-Class Coach Miranda Kennett interprets their responses. Research by Emma De Vita. What do Britain's middle managers...
What's Your Problem?: You Can't Bear the Thought of Your Friend Finding out That You've Applied for Her Job
Q: I have been unhappy at work for a while and let a number of recruitment consultants know that I was looking to move on. I got a call from one last night sounding me out about a position 'soon to be available'. It's a great job, and would be a step...
What They Want Is Autonomy
Our cover feature this month is not about the heroes from the heights of British business. It's about those unsung toilers who actually run the show from the ranks of middle management. The piece is based on a big MT survey of our readers, and the...
WH Smith Achieves Ever-Faster Feedback to Publishers: Working with the Other Side
Competing in a multi-stranded market often demands close liaison with your suppliers - and even your rivals. Fortunately, communications technology can now be configured to make such seamless inter-company collaboration efficient and safe. Ron Condon...
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