Management Today

Articles from July 1

Brain Food: Behind the Spin - Abbey
THE DILEMMA Life has become complicated for Britain's sixth-largest bank. Abbey (formerly Abbey National) suffered a record pounds 686 million loss last year, caused in part by its disastrous foray into corporate banking - a strategy it is now reneging...
Brain Food: Crash Course in Using Academic Researchers
You have to develop a next-generation product, but your technical department isn't up to it. You discover that the local university has a department devoted to this kind of technology. Time for academic collaboration? Could someone else do it? If...
Brain Food: Decisions Angus Thirlwell, Hotel Chocolat, Co-founder/MD of the Luxury Mail Order Chocolate Firm
MY BEST ... The best thing we did was to rebrand ChocExpress as Hotel Chocolat. We'd been ChocExpress since our launch in 1993, but by 2003 we felt the name had shortcomings. The business had changed over the past 10 years, and the brand was like...
Brain Food: Sir Hugh Collum - If I Had to Start Again
I'd have gone to university. Not going is one of my regrets. I had an opportunity with Lybrand early on and signed up for that. My father probably breathed a sigh of relief and never mentioned going to university to me, but I think I'd have had three...
Brain Food: Speaking out - Tom Peters, Management Guru
At 61, Tom Peters is the guru's guru. For 30 years he has been touring the world, expounding his theories on excellence in business in the hope that others will succeed. He remains undimmed in his iconoclastic enthusiasm, but cuts a fuller figure than...
Brain Food: Your Route to the Top Make a Great Start
Take your time. You don't need to have all the answers immediately, so don't let anyone force you into rushed conclusions. Help people out. Being considerate will make you popular and give you a good sense of what people do and what gets in their...
Corporate Entertainment
UK companies are thought to spend pounds 750 million a year on the business of hospitality. Where does the money go, and is it well spent? Mike Fletcher has the statistics. Nelson Mandela once said: 'Sport unites people in a way politics never can.'...
Diary of an MBO
For executives dreaming of escape, buying the company they work for is a popular route to self-determination. But what's it like? Julian Hough of newly independent advertising agency WCRS shows Dominic Mills his. As he cycled in from Blackheath...
First-Class Coach
Q: I've joined a new firm in a very visible key role. To my frustration, the company is hidebound by tradition, everything is decided in (long) meetings, and the bureaucracy is unbelievable. How can I make it clear that I find this approach unacceptable...
In My Opinion - Chartered Management Institute
Chartered Management Institute companion Sir Christopher O'Donnell, CEO of Smith & Nephew, believes in well-managed innovation. Ask six people in a room what innovation means and you're likely to get six different definitions. Perhaps Silicon...
Manangement Today Business Travel: On the Road
The Rolls Royce Phantom is a haven, the engine barely heard, bumps balmed away. Take a tour of the new Rolls-Royce factory in Sussex and, if you're vaguely patriotic, you might feel creeping disappointment. You're likely to be impressed by the architecture,...
M&S [Marks & Spencers] Suits: Rose Nicely
The retailer chain's boss contrasts strikingly with the maverick outsider Philip Green. Entrepreneurs do not fit easily into the corporate mould. They take quick decisions and risks that would be judged unacceptable in the conventional boardroom....
MT Business Lifeforms: The Eternal Middle Manager - Peter Hall, Manager of New Accounts, Standard Mutual
Somewhere between 9.23 and 9.27 every morning, Peter Hall arrives at the office, puts down his coffee and, after opening a battered, anonymous briefcase with fussy care, switches on his computer. He offers those around him a cheery 'Good morning' (to...
MT Business Travel: Frequent Flyer - John Drummond's Guide to Sydney
HOW TO GET THERE: I usually fly with Qantas or KLM from London, but it's all much of a muchness. The plane has to stop en route as it's such a long flight, and I like to break the journey in Singapore. If I've got time, I'll spend a couple of days...
MT [Management Today] Business Travel: Room Service Where Lynne Brindley Stays
FOR BUSINESS My favourite is the Algonquin Hotel in New York. As it's in mid-town Manhattan, you can walk to everywhere and see the city. The hotel is unique because of its history. It has always attracted writers, including Simone de Beauvoir...
So You Want to Be a Director?
Tighter rules on corporate governance and the risk of personal liability for executives at rogue firms make a boardroom seat less inviting, reports Alexander Garrett. For nine former board members of insurance company Equitable Life, it is probably...
Symptom of Insecurity
The clampdown on 'sickie' absenteeism by some employers will harm staff relations. Breaking news ... 'Millions of extra hours are being lost by UK organisations through the carrying out of 'unwarranted' and unscientific studies on absence through...
Techno Life
With his wafer-thin laptop, Powerpoint-capable PDA and James Bond-style USB wristwatch, AstraZeneca's business engagement director Torben Takle-Jensen is a walking, talking compendium of all the latest technology. And it comes as no surprise - it's...
The Feminist Cause Endures
Like most lists, our Most Powerful Women feature makes for great reading. Every time MT publishes its Most Powerful Women list, it is customary for the Editorial to make the point that there must come a time in evolution when the feature becomes...
The First Earl of Speed
Motor sport is just one of the events that - thanks to the enterprising Earl of March - gives Goodwood a glorious future. Stephen Bayley reports. This is the first MT article to be written in a hermit's cave. But then it's about Goodwood, an unusual...
The MT Diary
Schmoozed by Gordon; it's the economy again, stupid; no escape from that Diarmuid. The Treasury has always been ambivalent about its relationship with the financial services industry. Over the past decade, it has gradually taken over responsibility...
The MT Interview: John Gieve, Home Office
As the civil service's head at the Home Office, he runs a government department under relentless media scrutiny in key areas such as policing, prisons, immigration and security. Can he really bring better focus and efficiency to what critics have called...
What's Your Problem?
Q: After 28 years in business and commercial IT roles, I've moved to the public sector. My new boss is one of the most disorganised I've ever had. Meetings overrun, start late or are forgotten. Time management is dismissed as a 'load of rubbish' and...
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