Management Today

Articles from May 1

A Decisive Edge
Despite having top brains, a great team and a hard disk filled with data, some firms still make lousy decisions. Is it true that 'pragmatists act on evidence, heroes act on guts'? Rebecca Alexander explores the art of strategic decision-making. ...
ARM's Strength
Most of the world's portable gizmos use technology based on the chip architecture of this British-founded research firm, joint winner in the 'Capacity to innovate' section of MT's Most Admired Companies Awards (in association with Mercer Human Resource...
Behind the Spin - Jessops
THE DILEMMA The fortunes of the UK's leading photographic retailer are fading Floundering Jessops has issued three profit warnings and suffered a 90% drop in its share price this year. Two senior heads have been offered on a plate to shareholders,...
Chartered Management Institute: In My Opinion
Chartered Management Institute Companion Lord Karan Bilimoria urges leaders to ensure constant innovation to meet customer needs. Meeting customer needs is in many ways the essence of business - just try creating something people don't want and...
Crash Course in ... What to Wear at Work
Oh dear, the weather's warming up and we've got the usual problem: the women are turning up at the office in micro-skirts while the men are sporting Bermudas. Suddenly, the organisation's entire dress sense has gone to pot, and customers and suppliers...
Decisions - Robert Braithwaite - Sunseeker
Founder and managing director of the Dorset boat-maker. MY BEST ... Everything is made in Poole. We design, develop and manufacture the boats here. In the past year, we've made 330 boats, from 47ft out to 120ft. The only way I've succeeded is...
Editorial: Meet a Black-Belt Scrapper
It was hard not to be impressed by James Murdoch. For a split second during our 70 minutes with the BSkyB boss, I felt sorry for Richard Branson, standing in the way of this capable and determined young man, who likes a serious scrap with an opponent...
First-Class Coach
Understanding how your boss is wired may help you create a better working relationship. Q: My boss is extremely taciturn. He never greets me and rarely tells me what he's thinking, but is critical if I don't do things in the way he wants - despite...
General Sir Mike Jackson - If I Had to Start Again
I wouldn't swap my army life for anything. I'm a pragmatist - I don't look back and say what I missed. Now it's just a case of 'that chapter is closed, this one's open', and moving on. Operational command was the most rewarding thing I've experienced,...
Is the Agony of BAA Terminal?
Since being acquired by the Spanish Grupo Ferrovial last year, Britain's dominant airport operator has been beset by problems on all sides - terror alerts, big queues at Heathrow, increasingly militant airline customers. And now it faces two Competition...
Keep It Safe
The price of data security is eternal vigilance, as Nationwide and TK Maxx have found to their cost. And the hackers are getting smarter all the time, warns Ron Condon. On Valentine's Day this year, the Nationwide Building Society received a message...
MCA Management Awards 2007:
Winner: Troika (UK) with Threadneedle Investments Threadneedle Investments, the UK's fourth-largest retail investment fund manager and ninth-largest pension fund manager with pounds 73bn under management, had reached a crossroads. Its operations...
MCA Management Awards 2007: Best Small Firm
Winner: Quest Worldwide with Unilever Unilever is one of the world's largest companies, with 150 million customers in 150 countries. But when Patrick Cescau became group CEO in 2005, it was clear Unilever was not a healthy animal. A slimming-down...
MCA Management Awards 2007: Business Strategy
Winner: Deloitte with BAFTA Most people know the British Academy of Film and Television Arts for its annual film awards, a weather vane for the Oscars. But what are BAFTA's purpose, values and future in a world where video games are as popular as...
MCA Management Awards 2007: Change Management
Winner, and Best Public Sector Project award winner: PA Consulting Group with the Highways Agency. Road congestion is a pain in the backside, and not just for drivers. The worse the congestion, the greater the number of accidents, breakdowns and...
MCA Management Awards 2007: Corporate Social Responsibility
Winner: Accenture with GSM Association Access to communications is fundamental to economic development. It can boost quality of life, from delivering information on health and agricultural productivity to keeping families in touch. Yet two-thirds...
MCA Management Awards 2007: Human Resources
Winner: PA Consulting Group with Jobcentre Plus Jobcentre Plus is the largest of several businesses within the Department for Work and Pensions (DWP). Besides helping individuals find work and employers fill vacancies, it administers benefits totalling...
MCA Management Awards 2007: Innovation
Winner: Atos Consulting with the Department for International Development In the UK, we take speedy broadband internet access for granted. But in sub-Saharan Africa, the cost of services puts even the most basic of information and communication...
MCA Management Awards 2007: Marketing
Winner: Propaganda - FMG Support With 130 staff, Fleet Management Group (FMG) offered car and commercial fleets accident management, repair and recovery and rental brokerage Problem was, customers dealt with one business or another, with little...
MCA Management Awards 2007: Operational Performance
Winner, and Best Private Sector Project award winner: WCI Consulting with Eurosilicone Eurosilicone may have been viewed as a leader in plastic surgery technology and surgical practice marketing, but its manufacturing was a mess. The wake-up call...
MCA Management Awards 2007: Platinum Winner, and International Category Winner
Platinum Award Winner: Atos Consulting with the department for international development The principal role of the UK government's Department for International Development is to alleviate poverty in poor countries, and conflict is one of the biggest...
MCA Management Awards 2007: Technology
Winner: IBM Global Business Services with the Ministry of Defence Few UK air passengers are aware that their lives are in the hands of a team of fighter controllers and aero systems operators at interlinked RAF centres who identify each plane, track...
MCA Management Awards 2007: Times Are Good
The management consulting industry has enjoyed sustained growth over the past three years. Year-on-year revenues are up by 16% as management consultancy has become an important industry sector in its own right, earning the UK economy close to pounds...
MT the Sharp End: Life through a Beer Mug
A shift at a pub in Carnaby Street, or was it Memory Lane? Rhymer Rigby reports. When I arrived for my shift at the O'Neill's pub on the corner of London's Carnaby Street, things were hectic. The builders, who were enlarging the eating area at the...
On the Road
All that's missing from the Mercedes R-Class Grand Sports Tourer is a steward to serve pink gins. According to the crystal-ball gazers at Mercedes, the R-Class is that Holy Grail of modern automotive marketing, a new class of vehicle. A three-way...
The MT Diary: Howard Davies
Branson's snowstorms; Blackpudlians in bed with bishops; Gordon's tartan Budget. For a few years in the mid-90s, my children were obsessed by SimCity, a computer program that allows the user to design the city of the future When you get the combination...
The MT Interview: James Murdoch
Is he his father's son or his own man? The boss of BSkyB seems a bit of both, actually. The cries of nepotism have died down and the buzz is he may take over News Corp itself. In the meantime, there are the little matters of Ofcom, Virgin and BSkyB...
The Storm over 'Locusts'
It's easy to envy vast personal wealth garnered by private-equity practitioners - but unproductive. Being filthy rich doesn't make them filthy. Private-equity firms have made the transition from invisibility to obloquy. Once the sector got big enough...
What's Your Problem?
If this PR offensive was launched just to feed the ego of the CEO, then you need to do something. Q: Three months ago, our PR agency decided that our CEO needed to do more press activity and the other exec board members agreed - and what a mistake!...
Why Business Is like ... A Hitchcock Movie
A new CEO heralds a new era. A new era heralds change, and change induces fear. So what can a new CEO do to break this cycle and avoid joining a company paralysed by the prospect of their arrival? Alfred Hitchcock understood the mechanics of fear...
Your Route to the Top - Connecting with People
Find your common ground. Connecting with colleagues can be as much about personal things as the work you do. Read the sports section or arts review to keep up with their interests. Make them feel special. We connect best when we feel good about...
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