Training & Development Journal

Articles from Vol. 44, No. 7, July

A Game Plan
A Game Plan There's a "little world" that only a board game can bring, the world inside the case study. Board games are being used in training programs and as conference wrap-up exercises. A game is an excellent way to summarize conference meetings...
An Ounce of Prevention for Workplace Accidents
An Ounce of Prevention for Workplace Accidents Accidents in the workplace in 1987 had a price tag of $42.4 billion, according to the National Safety Council. That's a lot of money, and it raises some questions. Could those accidents have been prevented?...
Board Games for Mangers
Board Games for Managers Board games, which most of us have played for fun at some time, are easily adaptable for use as management training tools. In fact, games in general are effective learning tools because they coax players to act, and active...
Customer Satisfaction: The Partnership Imperative
Customer Satisfaction: The Partnership Imperative Unhappy customers don't fight--they switch. If one supplier can't provide what a customer wants, plenty of others with similar products or services are willing to try. It's not news that a typical...
Economic Accountability for Training: Demands and Responses
Economic Accountability for Training: Demands and Responses Accounting for the positive economic influence of training and development is the most critical issue in the training profession today. Business leaders realize how large the investment in...
Evaluation Framework, Design, and Reports
Evaluation Framework, Design, and Reports A training program is a success if it achieves timely results consistent with pre-established participant performance objectives related to wider organizational goals. Much the same is true of evaluation...
Evaluation Practices
Evaluation Practices ASTD's research revealed that the actual practice of evaluation doesn't often follow the strict recommendations of evaluation literature. This is largely explained by the fact that many training practitioners haven't found the...
Experts as Trainers
Experts as Trainers The content report steps to the front of the classroom as trainer. She introduces herself and the topic, and explains that the training will be in the form of a group discussion. Unfortunately, the group has other ideas. All...
Helping Rising Stars Shine as Managers
Helping Rising Stars Shine as Managers We've all heard the assessment: "(Fill in employee's name) is a real star. She (or he) is really going places." In most cases, "going places" means being promoted up the corporate ladder into positions with...
Partners in Training
Partners in Training The trainee starts out for the training room. He wonders who the leader is going to be for today's program--a kid from the training department who doesn't know the job, or a fellow manager who talks to the lectern all day. ...
Putting a Price on Your Head
Putting a Price on Your Head One of the hardest things about jumping into consulting work is setting your fees. To paraphrase Gerald Weinberg in The Secrets of Consulting, "How do you put a price on your head?" This month, "Four by Four" asked four...
Strategic Accounting
Strategic Accounting Human resources are an increasingly important factor in the economy. Investments in human capital are already key to improvements in productivity, wages, and national income. And the role of human capital will continue to expand...
The Consensus Accounting Model
The Consensus Accounting Model Accounting measures the economic track record of organizational activities and functions. Managers have long recognized that a standardized accounting model for training would facilitate decision making and enhance...
Training in the Peacetime Army
Training in the Peacetime Army Top brass is worried. The competition is getting harder to pin down and yesterday's loyal partners seem disinclined to team up now, preoccupied as they are with their own problems. Europe 1992 and openings in the Eastern...
Transforming Managers for Organizational Change
Transforming Managers for Organizational Change Technological change. Deregulation. Changing markets. Demographic shifts. New legislation. Today's business world is increasingly turbulent and uncertain. As a result, many organizations are reviewing...
What's the Takeaway?
What's the Takeaway? When the 1989 spring session at Harvard Business School's Advanced Management Program came to a close one Friday, one of the participants approached a faculty member and asked, "What's the takeaway?" In other words, how would...
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