Management Review

Articles from Vol. 85, No. 1, January

AMA Expands European Operations
Since Management Centre Europe started operations in 1961, the organization has firmly established itself as Europe's foremost practical management development institute. MCE, which is the American Management Association International's European operation,...
Beware the Technology Traps
The rapid rate of technological change, together with a "my rights" ethic that is supported by laws, regulations and a potential army of claimants, makes for a risky environment. The risks can be anywhere: You might be a construction company using a...
Fad-Resistant Leadership
Last September Jim Kouzes and Barry Posner published the newly revised and updated second edition of The Leadership Challenge--eight years after they first captured and described their conclusions about what leaders actually do. Now there are two big...
Four Black Holes in Cyberspace
Employees are traveling the Internet in record numbers these days, using the network to conduct business and communicate with coworkers, customers and others. But as rapidly as the Internet is growing, it also is introducing new management, security...
Green Partnerships
Many businesses have begun working closely with environmental groups. The result: fewer confrontations, greater mutual understanding and, in some cases, more realistic though--not less stringent-environmental regulations. If your vision of a dialogue...
Holistic Reengineering
With a decade of investment in reengineering behind us, one lesson is clear: Reengineering needs to be done holistically or else its potential impact will be compromised. "Holistically" means understanding the content of reengineering and deploying it...
Life on a Flat World
It used to be that proponents of the flat tax were just part of the fringe. Today, they are being joined by more and more mainstream politicians and economists as the flat tax takes on greater credibility. Twenty-three of the 25 members of the Organization...
Making Change
When a new CEO comes on board, people expect to see changes with far-reaching consequences for the company. But how much change, and how fast should it come? More and more troubled companies are turning to outsiders to shake them up and set them on...
Mind Matters
Constant learning, curiosity, challenging old precepts. These are just some of the qualities your employees must possess if your organization is one to bet on in the future. A couple years ago, ARCO Chief Financial Officer Ron Arnault delivered the...
Never Check Your Luggage, and Other Travel Tips
One of my most illustrative memories as a flight attendant was the woman who stopped me in the Dallas airport asking for help finding her gate. When I asked her where she was going, she replied, "I don't know, my son took care of all that for me!" I'll...
Nynex's Ivan Siedenberg: Bringing Up Baby
Since he started his phone career as a splicer's helper at New York Telephone in 1966, Ivan Seidenberg has heard the siren call of the dial tone. Last April, at 48, he became chairman of Nynex Corp., the $13.3 billion regional Bell operating company...
Scenarios for the Future
Scenario planning is anything but a synonym for extrapolative forecasting. Instead, it focuses on the uncertainty inherent in the future and helps make the most of it. The business environment, as we approach the end of the 20th century, is predictable...
Selecting the Best for the Top
When it comes time to choose a new leader for the organization, where do you begin? Our people are our most important resource," proclaims the typical annual report. Beyond this truism is the crucial task of management, to select and develop the men...
Smoothing the Product Development Path
Success in product development is not easy. In fact, it has been characterized by some as a mine field in which there are five times more failures than successes. However, it doesn't have to be that way. Here are six widely shared problems that can inhibit...
Testing, Testing 1-2-3
Fifty years after World War II, one successful military technique has been transplanted to civilian life: checkrides, otherwise known as employee skills testing. Flying a jet fighter during the Vietnam War, Terry Bangs realized that a "checkride" a...
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