Records Management Quarterly

Articles from Vol. 29, No. 2, April

Case Law and the Evidence Acts in Canada
Documents, in any format, are the most common form of real evidence, but the admissibility of them in court cases is open to interpretation.(1) Business information contained in new technological databases is especially vulnerable to interpretation of...
Clash of the Information Professions: A Case of Paradigm Conflict?
In small-group exchanges at conferences and in computer-facilitated talk among records managers on the Internet, it is common to find references made to difficulties that records managers have in communicating with those in other information fields....
Communications
In electronic imaging systems, communications is the process of electronically connecting the various hardware components of the system. Communications is also the means of delivering documents to users at workstations some distance away from the central...
Designing Records and Document Retrieval Systems
Several months ago, I was in the middle of a records management presentation for the senior management team of a large corporation. I had just launched into a rather technical explanation of document management and imaging technology. Suddenly my train...
Finishing What We Start: A Lesson for Functional Managers from Project Management and Automated Workflow
Two relatively new management tools have revolutionized modern business processes: Project management and automated workflow. For its part, project management organizes major, one-time endeavors. As described excellently by Alice Gannon on several occasions,...
How Lawyers Work - and Think
The key to receiving sound legal advice as a records manager is to have a relaxed and open relationship with the lawyer designated to handle records management issues. It is important that you feel comfortable, but the comfort must go both ways. The...
International Records Retention
We depart from our usual survey of the status of records management in various countries to discuss an issue never before addressed in Records Management Quarterly - the international aspects of records retention. Our main focus will be to present a...
Legal Requirements for Filing Systems and Indexes
NOTICE: This article contains information related to sensitive and important legal issues. No section of this article should be construed as providing legal advice. All legal decisions related to records and information management should be reviewed...
Preparing a Facility for Large Document Productions
It was a dark and stormy day. Laura Lotsafiles, the beautiful young Records Manager of Smelz Chemical Company, had a premonition that something horrible - something unspeakably terrifying - was about to happen. Now, as she held the worn interdepartmental...
Professional Skills and Technology Education
Most professional records managers work in office environments to support business or government organizations. These office environments generate large amounts of valuable information in both paper and digital formats as a major component or product...
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