The McKinsey Quarterly

Articles from No. 2, Spring

Banking on Multimedia
Costs just 60 percent those of traditional banks Layering electronic channels on top of branches is the wrong answer Cashing in on three waves of technology As recently as a year ago, CEOs of banks, brokerage firms, and insurance companies worried...
Battling for the Wallet
For many players, bigger profits hide weaker positions Who will be the discount stores, warehouse clubs, and category killers? Capturing 1,000 pieces of information per customer Those rejoicing in a decade of record profits at banks, brokers, insurers,...
Building a Stronger Board
Don't start something you can't finish Peer review? Most of your directors' time is spent in the air Figuring out what a board of directors should look like and how it should work with management is a tricky task about which few agree. Different companies...
Getting beyond Glass-Steagall
Reform of financial services long overdue Traditional banks suffer at hands of new, less regulated rivals Repeal the BHCA now Congress is embarking on its third attempt in ten years of inter-industry battles to reform the 1933 Glass-Steagall Act,...
India & China: Asia's Non-Identical Twins
Sleeping Beauty versus Dungeons and Dragons Why regional approaches aren't working An analysis of telecoms, pharmaceuticals, steel, paper, and food For many corporations, India and China are two sides of the same coin. This is understandable. After...
Is Your CIO Adding Value?
Whether a company sees its IS department as an asset or a liability is largely down to the CIO's ability to add value Many organizations are experiencing a crisis of confidence in their information systems and in the chief information officers who lead...
Is Your Growth Strategy Your Worst Enemy?
The "brilliance" of a strategy may lie in overcoming powerful secondary effects Why bad things happen to good strategies Causal loops and time lags Achieving sustainable growth is a perennial concern for senior managers. Yet the strategies they pursue...
Solving the Puzzle: MNCs in China
New approaches to managing joint ventures MNCs now seeking clear equity control Why you may need a China corporate center China's rich market potential and rapid economic reform have made the country a prime target for multinational companies (MNCs),...
The Real Green Issue
Debunking the myths of environmental management Environment still misunderstood and mismanaged Spending will not fall Costs are not evenly distributed among your competitors Caught between zealotry and blind compliance Environmental management is...
The Russian Consumer Revolution
Three keys to success: distribution, distribution, distribution Moscow's top 30 distributors account for 70% of sales Mercedes on the streets of Vladivostok For the foreign manufacturer of consumer goods, Russia is no longer virgin territory. Since...
Wiring Europe
Are Americans using Europe as a dress rehearsal? Vulnerable incumbents Strategies based on distribution are shakey The emerging power of gateways Most of the early attention devoted to multimedia has emphasized American opportunities. However, the...
Young Lions, High Priests, and Old Warriors
Calibrating the amount of leadership you need New metric: effective leadership days The "algae" phenomenon Effective leadership is about corporate capacity - not personal achievement What prevents most organizations from going beyond the ordinary...
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