CMA - the Management Accounting Magazine

Articles from Vol. 68, No. 5, June

Activity-Based Costing Systems for Hospital Management
By providing improved information for strategic planning purposes, ABC management systems are helping hospitals control costs, improve the quality and efficiency of the care they provide, and manage their resources better Hospitals, like many health...
A New Perspective on Control in Government
In the last column, we described essential controls under the components of: 1. control environment; 2. objectives and risks; 3. control activities; 4. monitoring and learning. There are many models which can be developed from these components to meet...
Bar Coding 101: An Enabling Technology for Electronic Commerce
For many of us, bar coding is a bit of black (and white) magic. Our first passive exposure to such automated data capture was likely at the retail counter. From a business management perspective, however, our experience is more eventful, and more demanding....
Electronic Commerce in Cash Management and Banking - Traditional Product Offerings and Emerging Trends
Banks in Canada have been using electronic commerce to serve customer needs for many years. Consider the following: * "Acme Suppliers is on the phone threatening to hold up the shipment of material we need... They say we have not paid last month's...
Electronic Commerce Is First Beneficiary of the Information Highway
The electronic information highway has caught the imagination of the media and business pundits alike. In fact it's rare not to find at least one mention of the topic on any given day in your favorite daily paper or business periodical. These stories...
Electronic Commerce Paves the Way for the Super Highway
Imagine traveling 240 kilometers per hour on the information super highway, passing one exit after another, not knowing which way to turn, nor where to stop. You continue to travel aimlessly with other data, voice, text, and image travelers until you...
Electronic Data Interchange - a Management Primer
EDI is finally getting popular in Canada. Canadian businesses are positioning themselves to take advantage of this technology. Currently, there are over 5,000 Canadian businesses that have already adopted EDI as a means of doing business. In addition,...
How Information Technology Is Reinventing Government
I spend a fair amount of time consulting in the public sector and therefore follow discussions on the restructuring of government with great interest. Perhaps the work that has most captured the spirit of the topic is the book with the obvious title,...
How Management Accountants Can Avoid the Temptations of Unethical Conduct
In the September 1993 issue of CMA magazine, Andrew Holt discussed how organizational controls can be used to deter employee theft. This article focuses on personal controls and adds to the discussion of "ethics" which has also been presented in recent...
Imaging for Productivity
Imaging could be one of the most important technology applications for your organization in the 1990s. By eliminating the constraints imposed by paper, imaging offers enormous potential for re-engineering workflows to achieve direct cost savings. More...
Imaging Technology - Eliminating the Paper Chase
In a typical day we all receive printed documents from a wide variety of sources. Normally, this information gets stored away in drawers and filing cabinets until we need to do research...and then the paper chase begins. Wouldn't it be nice to store...
Information Management
Presentation software Accurate and relevant information is the key element of any business presentation, but the way the information is presented can make it memorable or forgettable. The quality of the "sizzle" can sometimes be more important than...
It's Not in My Job Description
Each of us will one day stop to ask ourselves if we have become the person we hoped we'd be. We all want the love and support of our families. We all need to feel that there is someone in this world who cares about us. Often, we assume that person would...
Jacques Bureau, CMA (VP, Finance and Operations) and Steeve Massicotte (Financial Analyst): Pierre Belvedere Inc., Montreal, PQ
According to Jacques Bureau, CMA, there is a dramatic difference between data and information. "Anyone can come up with data," he says, "but it takes a trained professional to turn it into information for effective decision-making." It's possible --...
Jeff Rushton, CMA: President, Transitions Support Management Inc., Toronto, ON
As an independent consultant, one of the primary considerations when Jeff Rushton, CMA, accepts new clients is whether he will be able to work himself out of a job. "My goal in working with organizations is to help them fundamentally change the way...
Making It Green Again
Discovery of a 15-year-old chemical spill at a Cambridge, Ont., plant plunged Ciba Canada into a lengthy and costly environmental remediation process. In the event of a similar problem, would your organization be ready? Three Mile Island, Love Canal,...
Mark Lord, CMA: Managing Director, Independent Financial Services Ltd., Saskatoon, SK
When, back in 1976, he completed the university stage of earning his ACMA designation as an associate of the Chartered Institute of Management Accountants of Britain, Mark Lord, CMA, thought "that was the end of my formal education." With the introduction...
Pat Ryan, CMA: Director of Financial Services Kelowna General Hospital, Kelowna, BC
Teamwork, whether in the office or at the curling rink, is important to Pat Ryan, CMA. At the office it's important because Ryan, 38, is director of financial services at Kelowna General Hospital, and responsible for an overall budget of $100 million....
Process Re-Engineering and Process Improvement: Not an Either/or Choice
Choosing between these approaches is about as useful as deciding to use only addition or multiplication. Both are needed -- and here are some keys to strategically balance and blend the two. Recently I was hired to lead a management workshop to help...
Smart Cards
In Canada, the first successful smart card pilot was run at the Royal Bank's Information Centre on Toronto's Front Street, where the cards were used for building access control. This was quickly followed by the Royal Bank using smart cards to facilitate...
The Dating Game: Reflections on Selecting an Auditor
Price, professionalism, and value-added considerations are key to securing a lasting relationship with audit partners. In today's competitive business environment, the "bottom line" has taken on increased significance for most organizations. Maintaining...
Theresa Beyea, CMA: Manager, Finance Controls, Investcorp Bank, Manama, Bahrain
When Theresa (Terry) Beyea earned her designation as a Certified Management Accountant, she knew it would open doors. But she had no idea at the time that at least one of those doors would be nearly half a world away in a small island country in the...
Understanding Electronic Commerce
Most organizations are still using business systems that are severely out-of-date because they are paper-driven. They are using organizational structures designed to handle paper going up and down the hierarchical pyramid. More and more businesses, as...

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