Information Management

Professional journal on records and information management.

Articles from Vol. 37, No. 2, March-April

Americans Call E-Mail Essential to Their Jobs. (Up Front: News, Trends & Analysis)
Americans are not really being inundated with e-mail messages. In fact, if you feel overwhelmed by the volume of e-mail you receive at work, you are among a very small group. A recent study by the Pew Internet and American Life Project found that overwhelming...
British Slow to Use E-Government Services. (Up Front: News, Trends & Analysis)
Britain is one of a few nations that has set explicit targets for making all government services available electronically but, much to its chagrin, British citizens are not using them. And worse, usage of e-government services has not grown in the...
Business Leaders Form Ethics Organization. (Up Front: News, Trends & Analysis)
In light of recent scandals that have plagued corporate America and revelations about morally repugnant business leaders who have laid off employees even while they have charged thousand-dollar shower curtains to the company expense account, perhaps...
Data-Mining Initiatives. (Up Front: News, Trends & Analysis)
To harness the vast information flow generated each day, computer scientists are developing sophisticated software that can instantly mine streaming data without ever needing to archive it. According to The Christian Science Monitor, specialists...
Don't Hit That Delete Button! (Up Front: News, Trends & Analysis)
If your inbox is harboring incriminating e-mails, do not delete them. Five Wall Street investment firms recently agreed to pay $1.65 million each to settle charges that they failed to properly retain e-mail messages requested by regulators. The...
E-Mails Can and Will Be Held against You. (Up Front: News, Trends & Analysis)
It is just commonsense that you should never e-mail something that you wouldn't want your boss to see. But today, you should also remember never to e-mail anything that could be used against you in court. A U.S. federal judge recently ruled that...
FBI Works to Better Manage Its Records. (Up Front: News, Trends & Analysis)
After recent criticism of the Federal Bureau of Investigation's (FBI) records management skills, the bureau has begun working to clean up its act by creating a records management division. "We need to figure out how to manage our case files effectively,"...
It All Comes Down to You and Me. (from the President)
This month, I would like to celebrate ARMA's volunteers. From its chapter leaders to the board of directors, ARMA is a volunteer association. It is members sharing with each other and giving back to the profession that makes ARMA as special as it is....
Jury Awards $20 Million in Damages for Value of Lost Records
For the first time, a jury awarded damages--more than $20 million--to a plaintiff based on the value of the records they lost, not the value of the boxes in which the records were stored. When a fire engulfed Diversified Information Technologies'...
MIT's Super Archive. (Up Front: News, Trends & Analysis)
Each year, Massachusetts Institute of Technology (MIT) researchers create at least 10,000 papers, data files, images, collections of field notes, and audio and video clips. Much of the material is published in professional journals, but the rest is...
More Information Could Mean Less Privacy: President Bush Signed the E-Government Act to Enhance Public Access to Information after Authorizing Homeland Security Legislation That May Threaten Privacy. (Capital Edge: Legislative & Regulatory Update)
As 2002 drew to a close, the Bush administration and the U.S. Congress completed work on two major legislative initiatives, the creation of the Department of Homeland Security and the adoption of a federal E-Government program. The government heralded...
MoReq: The Standard of the Future? Want to Understand What Electronic Records Management Systems (ERMS) Should Do? the Model Requirements for the Management of Electronic Records (MoReq) Is a Good Place to Start. (Setting Standards)
At the Core This article * defines and explains the MoReq specification * identifies MoReq's strengths and weaknesses * examines the specification's future The Model Requirements for the Management of Electronic Records (MoReq) is a...
NFPA Standards Council Votes to Uphold Appeal
At its January 15 appeal hearing, the Standards Council of the National Fire Protection Association (NFPA) voted to partially uphold an appeal to relax the requirements for compartmentation in the proposed 2003 revision of NFPA 232 Standard for the...
Protecting Records-What the Standards Tell Us: Key Standards Have Been Developed That Aid in Determining the Best Methods, Rationale, Environment, and Housing for Protecting Valuable Records. (Management Wise)
At the Core This article * discusses key standards that comprise a good foundation for records protection * defines RIM professionals' role in protecting records One of the key competencies of the records and information management (RIM)...
Smile: You're on V-Mail. (Up Front: News, Trends & Analysis)
According to Forrester Research, 94 percent of Internet users send an e-mail at least once a week, and 41 percent send pictures via e-mail once a week. It is no surprise, then, that video mail, more commonly called "v-mail," a technology that combines...
So You Want to Implement Automatic Categorization? Automatic Categorization Can Be a Powerful Tool despite Its Limitations, but It Is Still Important to Test and Evaluate before Making a Commitment to Using It. (TechTrends)
At the Core This article * presents a high-level overview of automatic categorization technology * explains the benefits and limitations of various automatic categorization approaches * describes the key role records managers play in successfully...
Spam Costs Businesses $13 Billion Annually. (Up Front: News, Trends & Analysis)
A British e-mail filtering firm reports that there will be more spam than real e-mail in 2003 and that it will cost businesses billions. MessageLabs Software's annual statistics also revealed that one in every 212 e-mails contains a computer virus....
The Legislation That Roared. (in Focus: A Message from the Editors)
If you don't know the significance of April 14, 2003, then you should find this issue of The Information Management Journal particularly enlightening. April 14 is the deadline by which most healthcare organizations must be in compliance with the Health...
The Truth about Taxonomies
At the Core This article * defines a taxonomy * explains how an organization can use and develop taxonomies * identifies types of taxonomies Imagine opening up file cabinet drawers, credenzas, or desk drawers and seeing papers and materials...
Tragedies, Controversies, and Opportunities: Redefining RIM's Role in a Turbulent Time: Given Recent Issues and Critical Developments, the Central Importance of Information to the Operation and Progress of Organizations and Institutions Is Even More Apparent
At the Core This article * discusses recent examples where information has played a critical role * defines future RIM challenges and issues Systematic management of information, an area where records and information management (RIM) professionals...
Uncle Sam May Not Monitor E-Mails. (Up Front: News, Trends & Analysis)
Uncle Sam may not be monitoring your online purchases and e-mail messages anytime soon. The Bush administration's proposed plans for an Internet-wide network operations and monitoring center to detect and defend against major cyber attacks have been...
What Every Business Needs to Know about HIPAA: Most Healthcare Organizations Must Comply with HIPAA's Privacy Rule by April 14, 2003-But Do All Organizations? Here's What Businesses Need to Know
"The Internet-fueled proliferation of data--and data availability--has created a paradox: Businesses demand the benefits of a technology-enabled world along with the relative anonymity, or privacy, that the pre-technology world provided. The government's...
White-Collar Crimes Will Get Harder Time. (Up Front: News, Trends & Analysis)
Under a new emergency plan approved by the U.S. Sentencing Commission, corporate criminals will receive longer prison sentences. The guidelines, which grew out of the flurry of frauds and corporate scandals at Enron, WorldCom, and other large corporations,...
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