Information Management

Professional journal on records and information management.

Articles from Vol. 49, No. 5, September/October

Access to Information Requests Often Censored
FOIACritics who have long complained that Canada's Access to Information program is ineffective and sluggish have new reason to criticize after an analysis revealed that requests for government records are often censored by federal agencies.According...
Best Practices for Governing Social Media Content
The personal and professional use of social media is continuing to proliferate in homes and enterprises including across international boundaries. According to the Statista website, Facebook alone was estimated to have about 1.94 billion monthly active...
Canada Passes New PIPEDA Provisions
PRIVACYCanadian officials are warning organizations that handle personal information to review their privacy policies and security safeguards to ensure compliance with the recently passed Digital Privacy Act.The new provisions, which took effect June...
Cost-Shifting Denied despite Discovery Errors
E-DISCOVERYIn a long-running battle over the production of electronically stored information (ESI) in Malone v. Kantner Ingredients Inc., the U.S. District Court for the District of Nebraska issued a memorandum and order saying that although the defendants...
Court Affirms Machine- Generated Evidence
E-DISCOVERYA U.S. appeals court has ruled that machine-generated evidence is not hearsay in a ruling that allowed Google's satellite images to be used as evidence in a criminal case.United States of America v. Paciano Lizarraga-Tirado concerns the January...
Court: Data Breach Harmful Even without Identity Theft
INFO SECURITYThe U.S. Seventh Circuit Court of Appeals ruled in July that customers affected by a data breach are likely to be injured even if they don't experience identity theft or other fraud.In Hilary Remijas, et al v Neiman Marcus Group LLC, the...
Data Collection Policy Prompts Privacy Concerns
PRIVACYOn July 15, Uber's new policy overhauling its customer data collection practice took effect, prompting a complaint from the Electronic Privacy Information Center (EPIC).Uber's new policy allows it to collect detailed information about its users...
Deloitte Survey Reveals Government Officials Confident about E-Discovery Skills
E-DISCOVERYDeloitte's ninth annual survey of e-discovery in government agencies has found that government professionals are becoming more comfortable with discovery of mobile devices and more confident about their e-discovery skills.For example, the...
DHS Officials Used Private E-Mail
GOVERNMENT RECORDSDespite the department banning private e-mail on its computers in April 2014, top U.S. Department of Homeland Security (DHS) officials have been using private e-mail from their work computers for more than a year, according to a top...
Do CISOs Belong on the Leadership Team?
INFO SECURITYCybersecurity solutions company ThreatTrack Security reveals in its "CISO Role Still in Flux" whitepaper that chief information security officers (CISOs) have made modest gains in commanding corporate respect, but hurdles still exist.The...
Embrace the Cloud, Big Data to Take Control of the Digital Deluge
2015 marks the seventh year that ARMA International and Forrester Research have surveyed records and information management (RIM) decision-makers in an effort to track the profession's key trends and challenges. In June, more than 500 respondents from...
Five Essential Project Management Skills for RM and IG Professionals
The success of an organization's information governance (IG) program depends on the contributions and collaboration of people in many functional areas, including records management (RM), legal, compliance, information technology (IT), and information...
Focus on Professional Development to Ensure RIM and IG Success
If you are not knowledgeable about information technology (IT) and adept at collaborating with IT professionals, you should consider putting these two items at the top of your list of career development goals. Authors of several articles in this issue...
Judge Orders Sacramento to Save 15M E-Mails
FOIA Superior Court judge has ordered the city of Sacramento, California, to preserve 15 million of more than 80 million e-mails on its server, according to the Sacramento Bee.Judge Shellevanne W.L. Chang expressed concern that the petitioners' request...
Library of Congress' Twitter Archive Project in Limbo
SOCIAL MEDIAIt was something to tweet about: In the spring of 2010, the U.S. Library of Congress (LOC) announced it had acquired Twitter's entire archive of tweets and was planning to make it all available to researchers.But more than five years in,...
Making a Business Case for the Principles
The purpose of developing a business case is to outline the difficulties of a current situation, tell how these will be overcome if certain actions are taken, and illustrate how the future will be better because of a commitment of resources in the present....
More Than Paper: How RIM Can Influence IT and Shape IG
The rapid, dramatic shift from physical records to digital documents is evident in nearly every industry, leading many records managers to question the viability of a career based on managing a format that is decreasing in volume. Although organizations...
Senators Introduce Measure to Secure Connected Cars
CYBERSECURITYCars connected to the Internet may be creating new opportunities for cybercriminals.Senators Richard Blumenthal (D-Conn.) and Edward J. Markey (D-Mass.) along with members of the Commerce, Science, and Transportation Committee, recently...
Study Spotlights Business, Records Manager Gap
INFO GOVThe gap between those who manage data and those who use it still exists, according to a survey released by Iron Mountain. "The Records Management Study," conducted by Coleman Parkes Research in January and February 2015, highlighted the gap between...
'The Devil Is in the Detail': Simplify Processing to Reduce Backlog, Provide Access to More Information
'The Devil Is in the Detail': Simplify Processing to Reduce Backlog, Provide Access to More InformationDaniel A. Santamaria's Extensible Processing for Archives and Special Collections is a highly practical and method-oriented guide to making archival...
UK High Court Rules Data Collection Legislation Unlawful
RETENTIONThe UK High Court has ruled that the government's Data Retention and Investigatory Powers Act (DRIPA) is "inconsistent with EU law."The legislation, which was rushed through by the coalition government last year, requires Internet and phone...
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