Information Outlook

Official magazine of the Special Libraries Association. Includes articles on the administration, organization, and operation of special libraries and information centers; research reports in librarianship, documentation, education.

Articles from Vol. 7, No. 3, March

2002 Needs Assessment Survey. (KEx Corner)
SLA sent an online needs assessment survey to members in December 2002. The response rate was just under 20 percent, which was excellent, especially considering the length of the survey. We are grateful to the members who found time to respond. The...
Communicating Our Value to Our Clients. (View Points)
Recently, I was preparing a guest lecture for a library science class on market research sources. While checking our acquisitions approval area, I serendipitously spotted two new books on the techniques of performing market research. The publishers...
Demonstrating Value and Return on Investment: The Ongoing Imperative. (Assessing Your Library's Value Statement)
AS LIBRARY STAFF SIZES CONTINUE TO SHRINK AND BUDGET PRESSURES MOUNT, Libraries of all types are clearly doing more with less. Library functions have reacted to this dynamic in a number of ways, including refining the definition of their priority service...
Determining and Communicating the Value of the Special Library. (Valuing the Balanced Library Scorecard)
LIBRARIANS HAVE LONG SEARCHED TO FIND SOME PERFORMANCE MEASURE that will indicate the "goodness" of the library and its services. Measures are a benchmark for many things. Measures can tell us where we've been, where we are, and in what direction we...
Enforcement of DMCA Criminal Penalties Suffers Setback. (Copyright Corner)
Section 1201 of the Digital Millennium Copyright Act (DMCA) is known as the anti-circumvention provision, and it includes criminal as well as civil penalties. The first test of these criminal penalties was a case with important international implications:...
Greetings Everyone. (Executive Outlook)
What's in a name? Many of us have been in an organization that changed its name, either by design or as a result of a merger. While the change may have been difficult at first, eventually we became accustomed to the new name. In the end, our attachment...
Happiness Is Taxonomy: Four Structures for Snoopy
AS INFORMATION ACCESS BECOMES INCREASINGLY VIRTUAL, LIBRARIANS AND information managers are creating new gateways to knowledge. One of these gateways is taxonomy, a technique that organizes information into hierarchical categories. In my practice as...
New York, New York! (Conference Countdown)
The SLA Annual Conference 2003 has much to offer--great educational programs, networking opportunities, exposure to new products and services in the exhibit hail. And it will take place in a setting that has something for everyone: New York City. When...
Public Relations-Simply Defined. (Communications Outlook)
Public relations (PR) is about reputation--the result of what you do, what you say, and what others think about you. PR helps an organization and its publics adapt mutually to each other, according to the Institute of Public Relations (www.ipr.org.uk/index.htm)...
Value as Calculation and Value as Contribution to the Organization. (Creating a Value Profile)
CAN THERE BE YET ANOTHER ARTICLE WRITTEN ABOUT "VALUE" AND INFORMATION PROFESSIONALS? Given the increased importance of information resources and the evolving role of information professionals, it is imperative that we have clarity on what value...
Why Should I Care about Standards? (Information Trends)
Librarians have had a long love affair with standards, and we've invented a few of the major ones. In its list of the most important inventions of the past millennium, Time magazine mentioned the key role the MARC record has played in the organization...