Information Outlook

Official magazine of the Special Libraries Association. Includes articles on the administration, organization, and operation of special libraries and information centers; research reports in librarianship, documentation, education.

Articles from Vol. 9, No. 9, September

A Note on Language for Business Librarians
The misuse of language pervades all but the most literary strata of society, but it's nowhere more prevalent than in the business community. Business language has been poisoned by the use of jargon. The point was made clear to me recently at a seminar...
A To-Do List for September
No matter how busy I am during the summer, I always think of September as the "get-back-to-work" month. In honor of that work, I would like to thank all our colleagues who have agreed to either chair or serve on committees or on the task forces. (Task...
Getting the Answers: One Consultant's Approach to Deciphering the Government Contract Project
Through my five years of government contracting, I have learned that projects may be advertised, but they do not necessarily exist. Usually the client needs a contractor to "flesh out" an idea into a developed project. The idea can be as small as a...
How Do We Serve Thee? Let Us Count the Ways
Much of what a librarian does is not obvious to a casual observer. Some of our activities are traditional, others are adaptations of traditional activities to an electronic environment, and some are new. Here is a summary of services given by librarians....
How to Create a Realistic Budget
In my first few years as a librarian, at the level of a supervisor but not as a manager, I didn't have any opportunity to develop skills in budgeting. I thought of budgeting as a mysterious skill by which you project and plan for the coming year's...
Learning from Peers: Benchmarking Your Information Management Activities
Benchmarking is a process for comparing operations and strategies among peer groups. It allows participants to identify best practices, rationalize resources, and generally ensure that they are providing top value to their organizations relative to...
Martin Completes Term at IMLS
Robert S. Martin has completed his four-year term as director of the Institute of Museum and Library Services. During his tenure, IMLS has awarded 4,704 grants to America's museums and libraries totaling more than $899 million. A librarian, archivist,...
Survey Shows Web Users Flout Copyright Laws
A survey of 2,000 business information users shows that the Internet has led to a copyright infringement pandemic that is sweeping the globe. Outsell Inc., a leading research and advisory firm for the information industry, found that approximately...
The 3 Ms Have It
Every July I attend a symposium for a local university's library school students, which comprises a panel of about 15 industry colleagues who recount their career histories, make a few recommendations, and answer the students' questions. As is my...
The Information Professional's Role in Creating Business Management Systems
"Although the core of the profession remains the same, the methods and tools for information delivery and the scope of the enterprise continue to grow and change dramatically. While maintaining their client- and content-centered approach, practitioners...
Tips to Boost Innovation for You and Your Library: Part 2
In the August issue of Information Outlook I wrote my first 11 tips for innovation and product development success at your library as a sort of ode to the 25th anniversary of my MLS graduation. This is part two of a three-part series. Watch for the...