Information Outlook

Official magazine of the Special Libraries Association. Includes articles on the administration, organization, and operation of special libraries and information centers; research reports in librarianship, documentation, education.

Articles from Vol. 15, No. 7, October-November

10 Questions: Mary Martinez-Garcia: The Real Estate Market May Be Slumping, but the Library Manager at the Largest Organization of Real Estate Agents Is Raising Her Profile and Advancing Her Career
In real estate, it's often said that the three most important factors are location, location and location. But at the National Association of Realtors (NAR), whose one million-plus members buy and sell real estate, the three most important words seem...
Assuming a New Management Role: Communicating Clearly and Quickly with Your Staff and Supervisor Will Help You Transition More Easily into the Rote of Manager of a Library or Information Center
Having recently started a new position as director of a library and learning center in an academic institution, I'm reminded of all of the Important considerations that a new leader must take into account when assuming a new role. Whether you are a...
As Workers Climb Ladder, They Leave Offices Behind
Information workers are spending less time working behind their office desks and more time in remote locations, and this trend becomes more pronounced as they rise through the ranks, according to a study by Forrester, a research and consulting firm,...
Authors' Groups Sue Universities to Stop Digitizing Efforts
Organizations representing authors in the United States, Australia, Canada, and the United Kingdom have filed a law/suit against several universities seeking to block them from engaging in digital lending of certain works, including some out-of-copyright...
Beyond Lines on a Map: Geographical Differences Can Pose Numerous Challenges, but Together They Can Be a Positive Force in Our Lives and Work
Working across geographical borders" is a very timely theme tor SLA, particularly given the emphasis this year on being "future ready." Geography goes beyond lines on a map to encompass differences in culture, language, time, and technology. Typically,...
Building Global Relationships: A Vender's Perspective: Communication, Trust and Flexibility Are Essential to Building Relationships, All the More So When Different Cultures and Expectations Are Involved
The late Thomas P. "Tip" O'Neil, former speaker of the U.S. House of Representatives, was fond of saying that "all politics is local." In today's Internet-fueled global business environment, it may be said that all business is local. The Internet...
Considerations for Cultural Competence: Conducting User Testing with Team Members in Different Countries and Regions Poses a Variety of Challenges, Many of Which Cannot Be Solved by Technology
Thomson Reuters, a leading source of information for businesses and professionals, has an extensive global footprint, with offices in more than 100 countries. Within Thomson Reuters, the Corporate Online Communications team is widely dispersed, ranging...
Debal Kar Receives Member Achievement Award
Since its inception in 1999, SLA's Asian Chapter has grown quickly and now comprises more than 200 members. At the SLA 2011 Annual Conference & INFO-EXPO, a librarian who was largely responsible for the chapter's success was honored accordingly....
Five New Board Members to Take Office in January
Deb Hunt, a former member of SLA's Board of Directors (2008-2010) and recipient of an SLA Presidential Citation in 2008 for her leadership in creating 23 Things, SLA's online professional development initiative, was voted 2012 president-elect by the...
Leveraging a Needs Assessment to Enhance Service: An Influx of Younger, More Web-Savvy Staff Prompted a Government Agency to Gauge the Information Needs of Local Workers, Overseas Employees and the Public
In 2009, the Knowledge Services Center (KSC) of the U.S. Agency for International Development (USAID) conducted an online assessment to determine how best to meet the agency's changing information needs. This article describes the survey instrument...
Reflections on Future Ready: Adding Value, Collaborating and Building Relationships Are Key Themes That Have Emerged in Posts to the Future Ready 365 Blog
Over the course of 2011, it has been my goal, as president of SLA, to encourage you to become "future ready"-that is, to become more adaptable, flexible, and resilient in your professional role. In my last column as your president, I want to reflect...
Reintroduce Yourself: Once You Reinvent Your Brand, You Must Change the Perceptions of Your Existing Network of Professional and Personal Contacts
The economy continues to recover at a snail's pace, and job growth remains stagnant. Given this "new normal" we're all living with, is it time for a new library and a new you? If you've put the effort into reinventing your personal brand (defining...
Users Want Catalog Enrichment: Tables of Contents Are Standard in Library Catalogs in German-Speaking Countries. They Increase User Satisfaction and Form the Basis for Advanced Search Solutions
Asurvey of 22,000 students and teachers who use university libraries in the German state of Hessen (the area around Frankfurt) was conducted in 2010 and published in May 2011 (www.hebis.de/de/lueber_uns/projekte/benutzerumfrage-2010/ umfrage-2010-ergebnisse.pdf)....
Virtual Boundaries: Real and Imagined: Traditional Boundaries of Country, Profession and Employment Are Being Eradicated by Online Communities and Neighborhoods
This issue's theme, "Working across Geographical Borders," got me thinking about the relevance of boundaries to our profession in the 21st century. Find a globe and take a look at it. (Many libraries proudly display a couple of globes.) Is your...
Working and Living in Different Countries: Working in One Country and Living in Another Poses a Variety of Logistical and Cultural Challenges, Even If the Countries Have Much in Common
For more than two years, I lived in one country (Canada) while working in another (the United States). I loved the experience and I'm grateful to Dow Jones, my employer at the time, for the opportunity. It was wonderful to experience the various differences...