Journal of Managerial Issues

This journal provides scholarly information on issues relating to the theory of organizations and the practice of management.

Articles from Vol. 19, No. 3, Fall

Attitude toward the Customer: A Study of Product Returns Episodes
Past research in the retailing and services marketing literatures has focused on the importance of creating and maintaining customer satisfaction (Anderson and Mittal, 2000; Berry and Bendapudi, 2003; Fournier and Mick, 1999; Oliver et al., 1997)....
Employment Capital, Board Control, and the Problem of Misleading Disclosures *
Recent years have witnessed unprecedented levels of accounting irregularities and scandals, leading to a thorough re-examination of governance practices and the institutionalization of mandated governance and accounting standards such as those incorporated...
Enhancing Product Recovery Value in Closed-Loop Supply Chains with RFID
The downstream movement of goods from the manufacturer to the retailer for sale to consumers is referred to as a forward supply chain. When consumers return their purchases to the retailer for a refund, a repair or a recall, an upstream movement of...
Human Resource Safety Practices and Employee Injuries
Workplace safety continues to be a high operational priority facing many organizations across all types of industries. And, as Ruth (2004) notes, injuries oftentimes result from managerial issues, rather than more notable safety issues. Thus, identifying...
Intraindustry Executive Succession, Competitive Dynamics, and Firm Performance: Through the Knowledge Transfer Lens
A substantial body of research has documented the role of human resource flows in the diffusion of innovation across organizations (Almeida and Kogut, 1999; Baty et al., 1971; Boeker, 1997; Ettlie, 1980, 1985; Pfeffer and Leblebici, 1973; Rogers, 1995;...
Shareholder Value Ideology, Reciprocity and Decision Making in Moral Dilemmas
Recent large-scale corporate scandals have turned business ethics and corporate moral responsibility into a major concern of managers, business schools, and the general public. Companies such as Tyco International, Ltd., Adelphia Communications, MCI...
The Knowledge Strategy Orientation Scale: Individual Perceptions of Firm-Level Phenomena
One of the most serious threats to the relatively new field of strategic management research is poor construct measurement (Boyd et al., 2005). Due to the relatively complex nature of strategic management variables, quality of measurement is crucial...
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