Reference & User Services Quarterly

Articles from Vol. 42, No. 3, Spring

A Colorful Business Reference Collection
This article explains the creative use of a dual-color system as a principle for organizing business reference materials in a major California State University (CSU) library. The article presents the key problems in organizing this reference collection...
American Library Association Notable Books 2003: RUSA Notable Books Council. (from Committees of RUSA)
This list has been compiled for use by the general reader and by librarians who work with adults. The titles have been selected by the Notable Books Council, ALA Reference and User Services Association, for their significant contribution to the expansion...
A Study of Web-Based Interactive Reference Services Via Academic Library Home Pages
This study addresses the strategic issue of access and policy in developing Web-based interactive reference services via academic library home pages. It examines the current status of Web-based interactive reference services in the United States through...
Competencies for Bibliographers: A Process for Writing a Collection Development Competencies Document
Competency statements for librarians are one way of measuring performance against a set standard. The Iowa State University Library established a task force to develop a collection development competencies document for its subject bibliographers. The...
Finding Book Reviews in Print and Online. (the Alert Collector)
There is little written, virtually nothing recently, on sources for finding book reviews. Although finding book reviews is one of the most frequent motives for reference questions, the library literature contains very few guides on this topic. Only...
History Librarians Discussion Group. (History News: History Section)
The topic of the session at Midwinter Meeting was "Cooperative Collection Development in History." The discussion took as its point of departure the presentation on the subject by Jim Niessen and Susanne Roberts at the Aberdeen Woods conference in...
Information Literacy in School Libraries: It Takes a Community. (Information Literacy and Instruction)
In analyzing the trends discussed in the last column, the editors were struck with the tendency of our profession to compartmentalize information literacy efforts through defining them by distinct constituent groups. Standards and guidelines written...
Messages from MARS: Machine-Assisted Reference Section
It was chilly in Philadelphia, but MARS members and visitors alike soon warmed up as they sprinted to business meetings and interesting forums. The MARS Virtual Reference Discussion Group held a lively premiere event, the Hot Topics Discussion Group...
MOUSS Tales: Management and Operation of User Services
Despite the bracing weather, MOUSS units held productive meetings at ALA Midwinter Meeting in Philadelphia. The MOUSS board discussed two reorganization issues. The RUSA Organizational Task Force is addressing the possible integration of MOUSS and...
Outstanding Reference Sources: The 2003 Selection of Recent Titles. (from Committees of RUSA)
The 2003 list of Outstanding Reference Sources for small and medium-sized libraries has been announced by the Reference and User Services Association (RUSA), a division of the American Library Association. The titles, selected by RUSA's Reference Sources...
Public Libraries as a Bridge for College-Bound Young Adults. (Current Issues)
The decisions we make about how to best--or even adequately--serve the young adults in our libraries are complex, and they are decisions often avoided. In the public library, more than in schools and in higher education, the issue is one of combining...
Rave Reviews for Popular American Fiction. (Readers' Advisory)
Readers' advisory services are usually considered the exclusive province of public and school libraries, but academic libraries and librarians have a role to play in collecting and documenting popular books, their publishing history, and their audience...
Sustainable Communities and the Roles Libraries and Librarians Play. (Community Building)
Sustainable communities must have effective, efficient, reliable, economic, and equitable access to critical data and information. Yet many community members do not have adequate access to primary data and information resources, nor do they have the...
Virtual Libraries-Real Threats: Technostress and Virtual Reference. (from the Editors)
In 2001 our article "Virtual Libraries--Real Stress: Change at the Reference Desk" appeared in Advances in Library Administration and Organization. (1) In that article we attempted to synthesize current thinking on technostress and its impact in the...
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