Reference & User Services Quarterly

Articles from Vol. 43, No. 2, Winter

Academic Librarians and Distance Education: Challenges and Opportunities
The phenomenal growth of distance-learning programs at colleges and universities has tremendous implications for providing library services to distance students. Academic libraries are trying to meet the accreditation requirements for providing "equivalent"...
Books in Bloom: Creative Patterns and Props That Bring Stories to Life
By Kimberly K. Faurot. Chicago: American Library Association, 2003. 321p. $38 (ISBN 0-8389-0852-7). www.ala.org. This story-time resource demonstrates visual storytelling techniques, both common and uncommon. Many other resources cover the use of...
Building Blocks of Matter: A Supplement to the Macmillan Encyclopedia of Physics
Ed. by John S. Rigden. New York: Macmillan Reference, 2003. 530p. alkaline $130 (ISBN 0-02-865703-9). Editor John Rigden and his 132 contributors have succeeded in creating a significant new core reference for particle physics. Conceived as a supplement...
Cost-of-Living Calculators on the Web: An Empirical Snapshot
Employment-related resources have always been a vital part of the reference collection in academic and public libraries. To assist job seekers, the Web is now presenting free and interesting opportunities for collecting cost-of-living data. However,...
First Year Student Library Instruction Programs
Comp. by Debbie Malone and Carol Videon. CLIP Note #33. Chicago: Association of College and Research Libraries, 2003. 176p. $26 (ISBN 0-8389-8230-1). www.ala.org. Why reinvent the wheel? During times of economic shortfalls and possible staff reductions,...
Going Live: Starting and Running a Virtual Reference Service
By Steve Coffman. Chicago: ALA, 2003. 182 p. $42 (ISBN 0-8389-0850-0). www.ala.org. The road to "going live" with a virtual reference service can be long and uncertain. Funding bodies must be convinced of the value of the service, decisions about...
Leadership, Higher Education, and the Information Age: A New Era for Information Technology and Libraries
Ed. by Carrie E. Regenstein and Barbara I. Dewey. New York: Neal-Schuman, 2003. 233p. $75 (ISBN 1-55570-455-7). www.nealschuman.com. Defining leadership is a difficult task in any organization. Combining leadership with higher education and information...
Location, Location, Location: The Importance of Placement of the Chat Request Button
It is generally acknowledged that academic chat reference services do not receive heavy use. Why don't chat reference services receive more questions? How can we increase use of our services? Chat reference (also known as digital or virtual reference)...
Ocean Politics and Policy: A Reference Handbook
By Peter Jacques and Zachary A. Smith. Contemporary World Issues. Santa Barbara, Calif.: ABC-Clio, 2003. 267p. acid free $45 (ISBN 1-57607-622-9). This title, one of the ABC-Clio Contemporary World Issues series, may also be purchased as an e-book...
Strange Bedfellows: Evidence of Accuracy in Professional Performance
A brief article in a local newspaper revealed a disturbing set of statistics. In an unobtrusive test conducted by investigators from the Treasury Department, employees of the Internal Revenue Service provided correct answers to 57 percent of questions...
Teaching Information Literacy: Thirty-Five Practical Standards-Based Exercises for College Students
By Joanna M. Burkhardt. Mary C. MacDonald, and Andree J. Rathemacher. Chicago: American Library Association, 2003. 106p. $31 (ISBN 0-8389-0854-3). www.ala.org. Information literacy is a leading topic of concern for academic librarians today. For...
Teens and Libraries: Getting It Right
By Virginia A. Walter and Elaine Meyers. Chicago: ALA, 2003. 154p. $32 (ISBN 0-8389-0857-8). www.ala.org. This title encompasses many topics related to the field of young adult library services in a very slim volume. In the first section, the authors...
Transformations of Librarianship in Support of Learning Communities
Commentaries and expressions of concern over the direction, future, and ultimate survival of librarianship parallel the development and widespread acceptance of an impressive array of information technologies. From desktops to cellular phones to satellite-based...
Writing Information Literacy: Contributions to a Concept
In the field of instruction and information literacy, we often talk about the need to understand other discipline's research and perspectives in order to better inform our own. This goal is frequently difficult to achieve unless both areas have articulate...
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