Reference & User Services Quarterly

Articles from Vol. 47, No. 4, Summer

Academic Librarianship by Design: A Blended Librarian's Guide to the Tools and Techniques
Academic Librarianship by Design: a Blended Librarian's Guide to the Tools and Techniques. Stephen J. Bell and John D. Shank. Chicago: ALA, 2007. 171p. $50 (ISBN 0-8389-0939-6). The foreword to this book begins with a famous quote from Charles Dickens...
Barbarians at the Gates of the Public Library: How Postmodern Consumer Capitalism Threatens Democracy, Civil Education and the Public Good
Barbarians at the Gates of the Public Library: How Postmodern Consumer Capitalism Threatens Democracy, Civil Education and the Public Good. Ed D'Angelo. Duluth, Minn.: Library Juice Press, 2006. 139p. $18 (ISBN 0-9778617-1-6). If there is a single...
Build It Once: A Basic Primer for the Creation of Online Exhibitions
Build It Once: A Basic Primer .for the Creation of Online Exhibitions. Sarah Goodwin Thiel. Lanham, Md.: Scarecrow, 2007. 98p. $35 (ISBN 0-8108-5225-X). Build It Once touts itself as a simple-to-follow guide for librarians responsible for digital...
Everyday Miracles
"Thanks. That's just what I needed. You are a miracle worker!" "This library is useless. I'm never coming back here again." --anonymous library users In my previous column, I presented four memorable reference encounters that I have had with...
Fresh Perspectives on Reference Work in Second Life
In the fall of 2007, an adventuresome group of MLIS students in an advanced reference class at San Jose State University set out to examine the current state and future potential of reference service in an immersive environment. After reviewing the...
It Almost Takes a Village
The production of this journal is truly a collaborative effort. Authors, referees, column editors, book reviewers, and production staff are all part of this community. Once again, an editorial year has passed by in the blink of an eye. As always, I...
It's All in the Marketing: The Impact of a Virtual Reference Marketing Campaign at Texas A&M University
Current information science literature says that library services need to be marketed to users. While the literature has a lot of advice on how to develop a marketing plan, there have been few reports on the actual implementation of a marketing campaign...
Leadership Basics for Librarians and Information Professionals
Leadership Basics for Librarians and Information Professionals. G. Edward Evans and Patricia Layzell Ward. Lanham, Md.: Scarecrow, 2007. 246p. $40 (ISBN 0-8108-5229-2). Authors Evans and Ward subscribe to the adage that leaders are made, not born....
New Encyclopedia of Africa
New Encyclopedia of Africa. Ed. by John Middleton. New York: Thomson-Gale, 2008. 5 vols. alkaline $575 (ISBN 978-0-684-31454-9). New Encyclopedia of Africa is the successor to The Encyclopedia of Africa South of the Sahara (Scribner, 1997) also...
Notable Books: The 2008 Selection of Titles
This 2008 list has been compiled for use by the general reader and by librarians who work with adults. The Notable Books Council, ALA Reference and User Services Association, has selected the titles for their significant contribution to the expansion...
Outstanding Reference Sources: The 2008 Selection of Titles
The 2008 list of Outstanding Reference Sources for small and medium-sized public libraries has been announced by the Reference and User Services Association (RUSA), a division of the American Library Association. The titles, selected by the RUSA CODES...
Recommended Core Bibliography of Textile and Clothing Resources for Academic and Public Libraries
The popularity of Bravo channel's Project Runway has translated into increased interest in fashion and design among the general public and prompted a rise in students applying to apparel design and textile science programs. Parson's The New School...
Rethinking the Book: New Theories for Readers' Advisory
As we near the end of the first decade of the twenty-first century, interest in the practice of readers' advisory (RA) continues to be strong, as evidenced by the range of RA programs offered at conferences, resources created in both print and electronic...
Revitalizing the One-Shot Instruction Session Using Problem-Based Learning
Problem-based learning (PBL) provides the theoretical framework for a learner-centered active instructional experience that relies on collaboration, critical thinking, and hands-on interaction with resources. When used in a one-shot session, PBL challenges...
Stories on the Move: Integrating Literature and Movement with Children, from Infants to Age 14
Stories on the Move: Integrating Literature and Movement with Children, from Infants to Age 14. Arlene Cohen. Westport, Conn.: Libraries Unlimited, 2007. 226 p. $32 (ISBN 978-1-59158-418-6). Stories on the Move provides descriptions of programs...
Strategic Planning for Reference in a Team Environment: The Preferred Futuring Model
In 2003, realignment of library services brought about formation of interdisciplinary teams and the coordination of University of Southern California (USC) libraries' core services. This article explores how the reference coordinators have used the...
Taming Technolust: Ten Steps for Planning in a 2.0 World
This quarter, Michael Stephens of the popular Tame the Web blog offers advice on dodging "technolust" and how to recognize and deal with "technodivorce." It isn't all avoidance, though, as he provides ten positive steps for your library's technology...
Technology and the School Library
Technology and the School Library. Odin L. Jurkowski. Lanham, Md.: Scarecrow, 2006. 219p. $45 (ISBN 978-0-8108-5290-7). This is a perfect book for anyone, not just school librarians, struggling with technology. Whether you are completely technologically...
Testing Classification Systems for Reference Questions
Two reference question classification systems were tested using data from a small academic library. Results indicate that a skill/strategy-based approach, rather than a system based on resources used or time allocated pet question, leads to mote consistent...
The Big Book of Teen Reading Lists
The Big Book of Teen Reading Lists. Nancy J. Keane. Westport, Conn.: Libraries Unlimited, 2006. 312p. $35 (ISBN 1-59158-333-0). Do you hear the question, "are there any good books I can read in this library?" or, "can you get me a funny book?" multiple...
The Reading List 2008
Established in 2007 by the Collection Development and Evaluation Section (CODES) of RUSA, The Reading List Council seeks to highlight outstanding genre fiction that merits special attention by general adult readers and the librarians who work with...
Understanding Manga and Anime
Understanding Manga and Anime. Robin E. Brenner. Westport, Conn.: Libraries Unlimited, 2007. 333 p. $40 (ISBN 1-59158-332-2). In the introduction to her book Understanding Manga and Anime, author Robin E. Brenner states that the intended audience...
Why Isn't Our Chat Reference Used More? Finding of Focus Group Discussions with Undergraduate Students
Despite early reports of patron enthusiasm with chat reference, usage of this service has been disappointing at some academic libraries, including our own. To probe why students have not used our chat reference service more, we conducted in-depth focus...
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