Reference & User Services Quarterly

Articles from Vol. 44, No. 3, Spring

Adult Fiction Reading: A Literature Review of Readers' Advisory Services, Adult Fiction Librarianship, and Fiction Readers
A review of the literature published between 1995 and mid-2003 in the United States and overseas is presented in the areas of cataloguing and classification of adult fiction books, browsing and selection of fiction by readers, user studies of adult...
Advising Readers Online: A Look at Internet-Based Reading Recommendation Services
The past five years have seen a continued growth in the availability of reading resources on the Internet. While many of the pioneering resources, such as genre fiction Web sites and fan-built author sites, have been allowed to fade away by their creators,...
American Library Association Notable Books 2005: RUSA Notable Books Council
This list has been compiled for use by the general reader and by librarians who work with adults. The titles have been selected by the Notable Books Council, ALA Reference and User Services Association, for their significant contribution to the expansion...
How Twenty-Eight Users Helped Redesign an Academic Library Web Site: A Usability Study
In a usability study designed to test the Hunter College Libraries Web site for ease-of-use and clarity of purpose, twenty-eight students were observed as they performed exercises using the links on the home page's navigation sidebar as the starting...
Margaret E. Monroe: Beyond the Service Imperative
On December 17, 2004, at the age of 90, Margaret E. Monroe, professor emerita at the University of Wisconsin's (UW) School of Library and Information Studies, died peacefully in Madison, Wisconsin. Her last words were "thank you," spoken to an attendant...
One-on-One Instruction: From the Reference Desk to Online Chat
Give a man a fish and feed him for a day. Teach a man to fish and feed him for a lifetime. This Chinese proverb has been used by many a reference librarian to describe a philosophy of reference service that emphasizes teaching individuals to find...
Outstanding Reference Sources: The 2005 Selection of Recent Titles: RUSA Codes Reference Sources Committee
The Reference and User Services Association (RUSA), a division of the American Library Association, has selected its 2005 list of Outstanding Reference Sources. The titles, selected by RUSA's Reference Sources Committee, represent high-quality reference...
The Homeless and Information Needs and Services
A reference colleague related the following anecdote. In the course of teaching a reference workshop she would hold up photos of users, and the attendees would provide a background profile for them. She showed them a photo of an older gentleman in...
The Reference Narrative
In reference work, patrons and librarians both share and interpret information needs through narrative texts or stories. Three texts essentially intersect to form the reference narrative: the patron text, the professional text, and the institutional...
Writings of the Third Wave: Young Feminists in Conversation
As someone who came of age during feminism's second wave, I was intrigued when guest columnist Jennifer Gilley approached me with the idea of developing a column around the subject of third-wave feminism. The result is an insightful review of the major...
Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.