Reference & User Services Quarterly

Articles from Vol. 56, No. 4, Summer

Bad Boy Romances: Biker Boys and Mobster Royalty
There is no question that the romance genre continues to grow in popularity. In part, this is because romance writers have been quick to explore new avenues for their stories. Here, column editor Laurel Tarulli takes a look at one of the newest trends...
Brief Intervention to Change Students' Attitudes regarding Library Research
Many students who would benefit from a reference librarian's help do not ask for assistance. This study experimentally tests whether having students read a brief passage can shift attitudes. Two hypotheses are experimentally tested: (1) students who...
Building Better Communities, One Person at a Time
WORKING WITH USERS David A. Tyckoson Reference librarians, here defined as those people who answer questions for users, play a more profound role within the community than one might think. In the process of responding to users' questions, the...
Change Must Be Served
As I write this column in April, it is National Poetry Month, and I have been reading a lot of poems, old and new. I came across Ruth Lechlitner's 1938 poem "Change Must Be Served," in which she says, "They who fear change nest in the now-moment."...
Effective Difficult Conversations: A Step-by-Step Guide
Effective Difficult Conversations: A Step-by-Step Guide. By Catherine BSoehner and Ann Darling. Chicago: ALA, 2017. 128 p. Paper $38 (ISBN 978-0-8389-1495-3). "The difference between a minimally successful manager and a truly successful one is the...
Great Events in Religion: An Encyclopedia of Pivotal Events in Religious History
Great Events in Religion: An Encyclopedia of Pivotal Events in Religious History. Edited by Florin Curta and Andrew Holt. Santa Barbara, CA: ABC-CLIO, 2017. 3 vols. Acid free $310 (ISBN 978-1-61069-565-7). E-book available (978-1-61069-566-4), call...
Hacking the Literature Review: Opportunities and Innovations to Improve the Research Process
Research outputs across the academic disciplines are almost exclusively published electronically. Organizing and managing these digital resources for purposes of review, and with the technical savvy to do so, are now essential skills for graduate study...
Marketing Libraries Is a Team Effort
While some libraries struggle with the whole idea of embracing marketing, and others do it piecemeal off the side of their desks, San Antonio Public Library has dedicated an entire team to their marketing and communications. Read on to see how this...
Rewired: Research-Writing Partnerships within the Frameworks
Rewired: Research-Writing Partnerships within the Frameworks. Edited by Randall McClure. Chicago: ACRL, 2016. 308 p. Paper $68 (ISBN 978-083898904-3). On many campuses, writing skills and research skills are supported in separate instructional silos....
Same-Sex Marriage: A Reference Handbook, 2nd Ed
Same-Sex Marriage: A Reference Handbook, 2nd ed. By David E. Newton. Santa Barbara, CA: ABC-CLIO, 2016. 336 p. Acid free $60 (ISBN 978-1-4408-5049-1). E-book available (978-1-4408-5050-9), call for pricing. This second edition of David E. Newton's...
Specialized Reference Services at Illinois: Reference Transactional Analysis and Its Implications for Service Providers and Administrators
As reference service environments continue to evolve, service providers and administrators are encountering numerous challenges and opportunities. This article examines the specialized reference services at the University of Illinois. Using reference...
Surviving and Thriving in an Acting Leadership Position
Excelling at one's job can be a challenge. Trying to do it for two jobs--concurrently--can be beyond difficult, yet that situation is not uncommon in evolving organizations that utilize acting appointments to bridge gaps during periods of change. In...
Teaching and Learning Alternatives: A Global Overview
Your communities need your help more than ever, in so many ways--job, healthcare, and college and occupational study applications, workplace research and problem solving, research paper and homework help, and many other community-related issues, like...
Thoughts on Equity, Diversity, and Inclusion in Reference and User Services
As is often the case with publication timelines, I'm writing my last RUSQ President's Column in February but it won't be published until June. My columns this year have focused on opportunities and challenges for RUSA and this column is no exception....
Transgender Culture and Resources
In recent years, there has been an increasing awareness of transgender culture, issues, and experiences. In popular culture, trans celebrities such as Laverne Cox, Chaz Bono, and Janet Mock have been a part of this shift, often acting as celebrity...
Why Do Students Seek Help in an Age of DIY? Using a Qualitative Approach to Look beyond Statistics
National statistics indicate that academic libraries are experiencing declines in reference transactions, but the references services in some libraries continue to thrive. While many studies explore reasons that students do not seek assistance from...
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