International Journal of Management and Innovation

Articles

Vol. 5, No. 2, July

Short-Term Water Demand Forecasting by Neural Network
Introduction Water demand in Tehran city has risen remarkably in the past few decades due to the city's increasing population and economic development. This has led to a need for better planning and design, and more efficient and management of the...
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Hospital Management Information System: An Approach to Improve Quality and Clinical Practices in Pakistan
Introduction Hospitals play a decisive role in a state health care system; the quality and availability of their services are limited, as are management efficiency and effectiveness, and the standards of buildings and equipment. Present day health...
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Democratic Leadership: The Sine Qua Non for Efficiency and Effectiveness in Nigeria Business
Introduction In his Gettysburg's address, Abraham Lincoln fervently prayed that "the government of the people by the people and for the people shall not perish on earth". Decision making according to Jones (1998) is the process by which leaders...
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Demographic Factors and Adoption of Retail Internet Banking: An Experience in Malaysia
Introduction Electronic revolution in Malaysian banking industries started in the 1970's, followed by most widely use technology to-date namely Automated Teller Machines (ATM) introduced in 1981 and tele-banking in the 1990's. In view of the globalization...
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Privatization and Its Impact: Is Western Model Applicable to Developing Countries
Introduction "Today, privatization policies are again popular: extensive programmes are under way not only in mature economies such as the UK but also in developing countries from Taiwan to Mexico, and are soon to be initiated in countries as diverse...
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China's Banking Reform: Issues in the First Decade of the Twenty-First Century
Historical Overview of Banking Reform Introduction The Chinese banking system has undergone considerable changes since 1997. The Asian financial crisis in 1997 underscored the need for restructuring the financial sector so that it could withstand...
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The Relationship between Perceived Fairness in Performance Appraisal and Organizational Citizenship Behavior in the Banking Sector of Pakistan: The Mediating Role of Organizational Commitment
Introduction In human resource management performance appraisal is a key element of management practices. Appraising performance has been an important element of performance since ancient times. In today's business environment performance appraisal...
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The Early Childhood Experience in Psychology Development
Introduction The previous studies indicate that mother plays a primary role in the care and socialization of children with tremendous variability in the levels and characteristics of paternal involvement and availability (Hewlett, 2004; Pleck &...
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Vol. 5, No. 1, January

Organizational Culture and the Creation of a Dynamic Environment for Knowledge Sharing
Introduction Defining knowledge is not an easy job because it is one of those concepts that don't have a universal definition; different authors approach the concept in different perspectives and from different angles, resulting in multiple definitions....
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In the Process of Global Crisis the Importance of Tourism in Decreasing Regional Development Differences: An Evaluation of Kastamonu Province in Turkey
Introduction The activation of tourism potential of a country will both provide probability to development of states which has intensive tourism activities in narrow content and contribute to country economy in wide content. Because of this reason,...
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Does Marketing Mix Still Relevant? A Study on Herbal Coffee in Malaysia
Introduction Tongkat Ali is a traditional herb popular among the natives of Southeast Asia valued for its medicinal benefits. It is also known by the scientific name of eurycoma longifolia jack. Classified as a superior herb, it works by stimulating...
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Improvement of Quality Management Level in Construction Company by Using EFQM Model
Introduction The EFQM excellence model is an European model based on Total Quality Management--TQM. It is designed for all organizations that are interested in continuous improvement and progress towards excellence. The main purpose of the EFQM...
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Modeling of Intangibles: An Application in Supplier Selection in Supply Chain-A Case Study of Multinational Food Industry
Introduction Decision making in supply chain is crucial as it involves multi-criteria, multilevel, multi-objective and multi-personal decisions. The emphasis on higher co-operation and co-ordination among the partners of supply chain is key issue,...
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Integrated Facility Management-Added Value by Innovation
Introduction Integrated Facility Management becomes more and more a position of a key success factor. Especially since we see that more and more Facility Management contracts include themes like green building certification, annual energy saving...
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Vol. 4, No. 2, July

Survey of Inefficiency Gasoline Market
Introduction Allan Timmermann and Clive W. J. Granger (2001) note in their paper "Transaction costs and trading restrictions change tests of market efficiency in some important ways. Most obviously, if transaction costs are very high, predictability...
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Decision Framework for Supplier Selection through Multi Criteria Evaluation Models in Supply Chain
Introduction Contemporary companies rely on outsourcing for success in today's competitive marketplace, and selecting a vendor is now as important a process as developing new products. Thus, in the purchasing process, as a purchaser, one has many...
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A Study of Innovative Regulation for Telecommunications Privatization in the United Kingdom: Criticisms and Reflections
Introduction While the economic regulation in concerned with the imposition of controls on entry, exit, prices, outputs, services supplied, market served, consolidations and profitability in public utilities, the social dimension of regulation embraces...
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Malaysia Human Resource Development (HRD) Needs: Challenges and Suggestions
Introduction The general field of human resource management includes the activities undertaken by an organization to utilize its human resource, for example, human resource planning, staffing, performance management, training and development and...
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Relationship between Stock Market Development and Economic Growth; a Case Study on Pakistani Stock Exchange
Introduction Stock exchange not only helps in resource mobilization but it has the dimension of transfer of ownership within the economy; this kind of trading however, mostly takes place without making real contribution and physical expansion of...
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Vol. 4, No. 1, January

Design Thinking, Innovativeness and Performance: An Empirical Examination
Rationale for the Study A design thinking concept is increasingly accepted by many strategists. It is viewed as an important process in creating innovation for the effective development of enterprises (Clark & Smith 2008; Wylant, 2008). It has...
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Governance for Agriculture Land Use in the Age of Globalization
Introduction The appropriate role of the state in economic and social development has been much disputed in the past decades; with earlier ideas about an interventionist state under attack from a neo-liberal perspective rooted in the neo-classical...
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India's Service Sector: A Paragon of Success for Global Competitiveness (a Case of Venture Capital/private Equity)
Introduction The growth in services has also been accompanied by the rising share of services in world transactions. The accelerated growth of Indian economy focuses specifically on the services sector because of the central importance of services...
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'Voluntary' Corporate Governance Disclosures Made in the Annual Reports: An Empirical Study
Introduction In view of the current economic downturn, corporate governance (CG, in brief), and reporting of that governance, may become a more pressing issue for the listed companies, particularly if it relates to going-concern reporting, risk...
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The Role of Women in Union Leadership: Case Study of Sabah Banking Employees Union (SBEU)
Introduction Women are the important asset in the working environment. The women who involve in the working environment are increasing since 1970's. It was supported by the involvement of women in certain sectors, for example, manufacturing, food...
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Cross-Industry Determinants of Capital Structure: Evidence from Pakistani Data
Introduction Selection of an optimal capital structure is always a critical issue for every firm. The reason for this importance is of course financial risk and tax advantage which are directly influenced by company's choice of Capital structure....
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Vol. 3, No. 2, July

Impact of Job Satisfaction on Employee Performance: An Empirical Study of Autonomous Medical Institutions of Pakistan
Introduction Human resource is most vital asset for organizational development. It is the source that makes other source use and gets best return out of them. But getting best of human resource requires enormous moves by organization and their management....
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Cause and Effect Relations of BSC in Universities of Iran
Introduction The concept of Balanced Scorecard (BSC) was proposed by David Norton, the CEO of Nolan Norton Institute, and Robert Kaplan, a professor at Harvard University (Kaplan & Norton, 1992). The BSC is a popular tool that is applied by...
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Service Quality in Retail Banking-A Comparative Study between Public Sector Banks & Private Sector Banks
Introduction Indian Banking industry is one of the most technologically advanced industries with vast networks of branches empowered by strong banking systems, their wide range of product and effective channel distribution capabilities. However,...
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Using MCDM Methods for Selecting the Best Multi-Role Artist of Rock Bands in 2000s
Introduction Music is not merely a form of entertainment but also the easiest way of communication among people, a medium to share emotions and a place to keep emotions and memories. Music can express emotion in succinctly but in an effective way....
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MDGs and Gender Equity in Higher Education in South Africa
Introduction Modern universities are no longer just another tier in the education system. Colleges and universities in the developing world are fast transmuting into agents and engines for development (Ismail, 2008), and not merely centres for higher...
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Vol. 3, No. 1, January

Phoenix Trucking-"I Believe in Democracy Up to a Point": Democratizing Management Hierarchies
Introduction This paper examines the phenomenon of espousedly democratic firms. Democratic organizational experiments and scholarly work examining them are well known among a small international circle of economists, sociologists, anthropologists...
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Occupational Stress, Psychological Well Being and Workers' Behavior in Manufacturing Industries in South-West Nigeria
Introduction The issues of burnout and occupational stress have attracted the attention of the organizational behaviorists in the recent times. Various problems, according to literature, emanate from work place experiences. These have infected affected...
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Choosing the Right Channels of Communication and Moderating Stress Levels during Organizational Change
Introduction Central to the production of innovative talent, higher education today is forced to improve and even advance its levels of innovation. Because of the increasing quantity of universities during the past ten years, the university quality...
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Innovation Approaches of "WhispersInTheCorridors.com" in the Field of Indian Bureaucracy: A Case Study
Introduction India is governed by the politicians and bureaucrats by means of delegated legislation. Administrative accountability is enforced by various controls. Media is one of the means to keep the administration under a close watch and in check....
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Customer Service in Indian Commercial Banks: An Empirical Study
Introduction Today, banking sector is recognized as a catalyst in economic development of a nation and, lot is expected from the banking fraternity. The recognition of banking, as a tool for all inclusive growth by economists, financial planners,...
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Vol. 2, No. 2, July

Japanese Management and Total Quality Management (TQM)-The Application in Higher Education Institutions
Introduction Management concepts and practices, such as the Total Quality Management (TQM) system discussed below, aim at continually expanding wealth and growth potential. Technological innovation, however, brings with it fewer job opportunities...
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Strategic Structure for Organizational Performance
Introduction We know that present specifications of organizations are as follows (Feghhi Farahmand, 2005). 1) At the threshold of a new era, driven this time not by the technologies of production and services, but by the technologies of information,...
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The Effect of Feedback on Overconfident Investors, Experimental Evidences of Self Deception in Indonesian Capital Market
Introduction The standard theory of efficient market assumes that all market players in a capital market are rational so that they will trade based on the rational paradigm. When the market players are rational, they would also produce rational...
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Helping Nonprofits Measure Up: A New Evaluation Approach to Help NPO's Reduce Poverty and Increase Economic Self-Reliance
Introduction Imagine that you are a business consultant asked to evaluate the performance of a normal, for-profit business organization. What is the first statistic you will look at to evaluate the company's success? The answer to the question may...
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Organizational Power and Dependence: Contradictions and Implications for Industry Control
Introduction Considered a classic in organizational theory, resource dependence theory is currently attracting new attention for applications in today's environment, opening doors for new perspectives by today's scholars. Recent work by Casciaro...
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Vol. 2, No. 1, January

The Leaky Bucket Principle of Community Development in Global and International Partnerships
Introduction Community is "the social place used by family, friends, neighbors, neighborhood associations, clubs, civic groups, local enterprises, churches, ethnic associations, temples, local unions, local government, and local media" (McKnight,...
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The Relationship between Distinctive Capabilities, Innovativeness Strategy Types and the Export Performance of Small and Medium-Size Enterprises (SMEs) of Malaysian Manufacturing Sector
Introduction Small and medium- sized enterprises (SMEs) play a significant role in the business system of both developed and developing economies (United Nations, 1993). This study examines the impact of distinctive capabilities, innovativeness...
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Diagnosis of the Causes of Business Failures: A Nigerian Experience
Introduction The increasing number of business failures in Ikwerre Local Government Area in Rivers State of Nigeria have left many questions answered. A good example of failed manufacturing company in KELGA is the case of Rizonpalm which was established...
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Managing Organizational Change: Change Agent Strategies and Techniques to Successfully Managing the Dynamics of Stability and Change in Organizations
Introduction The Greek philosopher Heraclitus said, "There is nothing permanent except change." Change is an even greater reality in contemporary life; it is occurring at an accelerated pace, and there is almost no likelihood of slowing the pace...
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The Effect of the Quality of Information on Overconfident Decision: The Evidence of Self Deception in Indonesian Capital Market, a Case Study in an Experimental Setting
Introduction The accuracy and pace of prediction is the key to investors' achievement in gaining profits from the securities trading in the capital market. Those who are able to predict the value of the securities accurately in a relatively short...
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Vol. 1, No. 2, July

The Relationship between Innovativeness and the Performance of Small and Medium-Size Enterprises (SMEs) of Malaysian Manufacturing Sector
Introduction According to Grilo and Thurik (2006), SMEs is one of the main engines of the contemporary economy, which brings along development and growth. The development of the SMEs sector is widely seen as a key element of a nation's economy....
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Scale of Conflicts between Firms, Communities, New Social Movements and the Role of Government
This paper is aimed to review the different levels of scale of conflicts between firms, communities, new social movements and the role of government. Global Conflicts Globalization and technological change is provoking a conflict of feelings...
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Impact of Globalization on Manufacturing Sector in Nigeria
Introduction Globalization means different things to different people, which is why opinions of it differ so dramatically. Some proponents see it as not only inevitable but fundamentally beneficial, if only we could distribute the benefits better....
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Organizational Support Activities as Facilitator in the QFD Performance
Organizational Activities In according with Porter organizational activities categories to support and main as figure 1, we know that organizational goal attachment is depend on all of them. In this research the Organizational Support Aactivities...
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Trust and Coordination in Cross-Functional New Product Development (NPD) Teams and the Effects on New Product Development Performance: The Malaysian Perspective
Introduction Organizations are increasingly integrating the diverse backgrounds, knowledge, and expertise of employees within work-team structures. As a result, using teams consisting of members with varying abilities and backgrounds is becoming...
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Vol. 1, No. 1, January

Is There a 'Glass Ceiling' for Mid-Level Female Managers?
Introduction Since the 1970s, there have been a growing number of women in the labor force. A study by Powell and Graves (2003) indicates that the proportion of women in the managerial ranks has increased in almost all countries. Women are demanding...
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The Transfer of Governance from the Nation State to a Corporate Global Economy
Introduction: The global economy as an emerging phenomenon. One way to analyze the phenomenon of development in the era of globalization is through an approach involving interaction of the economic and the political. The political economy tries...
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Strategies for Managing Hospitality in a Turbulent Environment: Nigerian Experience
Introduction Managing business in a turbulent environment is the most sensitive and crucial task of organizational management. The turbulent environment of business is the external factors or the uncontrollable variables that affect the firm's performance....
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Living with Organizational Politics: An Exploration of Employee's Behavior
Introduction There is a bit of Machiavelli in every one of us. An environment where everyone agrees with each other is a rare phenomenon. People are generally favorably biased towards people they know, like and trust, even when they are trying to...
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Developments in Research on Employee Commitment
Introduction Employers frequently raise concerns about their desire to have a committed workforce to enhance their organizational performance. Academics respond by conducting an extensive empirical research to establish the relationship between...
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