Public Welfare

Articles from Vol. 52, No. 3, Summer

Managing JOBS Caseloads
A Common concern the among among administraators of human service programs is the appropriate ratio of clients to staff. The number of people with whom a case manager is able to work at any given time can depend on many circumstances, including the characteristics...
Purchase of Service at 20: Are We Using It Well?
A few changes in funding and service delivery over the past 50 years have had as profound an effect on both the public and private, not-for-profit social-service sectors as has purchase-of-service (POS) contracting. No definitive comprehensive study...
Streamlining Intake and Eligibility Systems
Gaining access to health and human service programs is seldom easy, and the process is rarely simple-for either the prospective participants seeking help or for the human service staff who are trying to help them. In fact, the process often discourages...
Women on Welfare Talk about Reform
We frequently overlook the views of welfare recipients when considering the effect of welfare on their lives or the lives of their children. When it comes to developing policies and programs, the recipient's voice is even less likely to be heard. Yet...