Workforce

A semi-monthly professional magazine focused on human resources management, providing news, trend analysis, case studies, advice, and information about tools for HR managers..

Articles from Vol. 78, No. 10, October

Beau Rivage Scours the World for New Training Concepts
Prior to the March 16th opening of the $650 million, 1,780-room Beau Rivage spa resort on Mississippi's Gulf Coast, management made a considerable investment in a training program for its 4,500 employees. It combined the best of the company's experiences...
California Legislature Nullifies Court Decision
California Legislature Nullifies Court Decision On August 2, 1999, California Governor Gray Davis (D) signed Senate Bill 26 into law, which prohibits an employer from considering an employee's salary when making layoff decisions. SB 26 expressly overrules...
Call Centers and Enterprise Portals Alleviate 'Infoglut'
Understanding and harnessing new technologies is a necessary step to achieving the full potential from HR software. Fortunately, while there are many, rapidly changing components, there are only two significant technology concepts that are likely to...
Cash-Balance Conversion May Add Up to Age Discrimination
The Internal Revenue Service has indicated that conversion from traditional pension plans to another type of pension, the cash-balance plan, may result in discrimination against older workers who have had longer terms of service in their companies. Cashbalance...
Counteroffer or Counterproductive?
Sweetening the pot to keep a valued employee from accepting a better offer could turn everything in your company sour. East Coast advertising sales rep Lisa Kramer had absolutely no idea her supervisor at the Santa Ana, California, office of Advanstar...
Due Diligence: The Devil in the Details
Merger mania has swept the corporate world. Yet too many deals fail because HR doesn't play a prominent enough role in appraising benefits, determining compensation and ensuring legal compliance. If there's one thing that Daniel Jones has learned from...
Elder-Care Issues Shake the Workplace
HR should help employees deal with issues surrounding the elder-care problem. With the right planning and resources, workers will be better prepared to manage the responsibility. There's no mystery to it. It's the way we all respond to aging. We deny...
Employers Need to Be Aware of Risks
The use of software products and networking in human resources functions raises three broad issues that employers need to address when choosing and implementing software: protection of employee privacy, adherence to statutory notice and reporting requirements,...
Get a Life!
On the Contrary Last week, I was in Hawaii on vacation. Poipu Beach in Kauai, to be exact. (If you haven't been, go as soon as possible.) Believing that vacations are sacrosanct I did not bring along my laptop. I did not check voice-mail. And the only...
High-Profile Age-Discrimination Suit Moves Forward
Update California Legislature Nullifies Court Decision On August 2, 1999, California Governor Gray Davis (D) signed Senate Bill 26 into law, which prohibits an employer from considering an employee's salary when making layoff decisions. SB 26 expressly...
How Do You Feel about Video Surveillance at Work?
DEAR WW: I recently discovered that one of my employees is stealing from me. I've been thinking about putting a hidden camera in our shop to see if I can catch the guilty party. Is there anything I need to know before start filming? CANDID CAMERA? DEAR...
HR Software Projects Are Rarely Finished
In a real sense, the aggregation of what have been the key features and functions of HR software over the past three decades becomes the benchmark for today's best performing software. In addition, and perhaps more importantly, how organizations have...
HR Turnaround: Tales of a Champion
Transforming the HR function from traditional to strategic calls for buy-in from the top-demanding that support takes courage. When Sharon Smith joined the Orange County office of Cox Communications (then Cox Cable) in 1994, she walked into a 300employee...
Igniting Creativity
Companies are restructuring space to fire up creativity, harness energy and boost the flow of knowledge and ideas. Though human resources and management often discuss ways to make employees more productive, many neglect how to stimulate employees' creativity....
Mailbox
Employees Speak Up Wow! What a great article! I'm not a human resources professional; I'm actually a computer professional. I read WORKFORCE ONLINE just to see if HR people even have a clue as to what's really going on. (Sometimes they do, sometimes...
Making Sense of Social Security Reform
Social Security reform may be on the horizon. HR needs to learn about proposed changes so they can be prepared for challenges ahead. Social Security benefits originally were designed so that current workers would support current retirees, on the promise...
Minimizing Conversion Problems
There are many ways employers can minimize or eliminate any negative effects that long-term employees may suffer as a result of converting to a cash-balance plan. Companies may "grandfather" the affected employees in the old pension plan; add additional...
News Digest
Mergers Media company Viacom Inc. will buy CBS Corp. for $34.45 billion in stock. The merger will combine among its mutual holdings the CBS television network; cable stations MTV VHI and Nickelodeon; publishing house Simon & Shuster; and film studio...
Online.com
STRUCTURED INTERVIEWS Learn How to Remove Bias www.workforceonline.com Managers are abandoning old-style, seat-of-the-pants interviewing methods for more structure. Find out why they're doing it and how you can make these methods work for you. Learn...
Privacy: An Increasingly Public Matter
Unless you've spent the last couple of years trekking across the high mountains of Tibet, you know that the march toward digital data is creating its share of anxiety and controversy. Today, it's easy to duplicate, replicate and extricate data in ways...
Revise Policies to Clarify Data Ownership
The use of HR software, particularly with extended self-service capabilities, warrants the review of policies related to data ownership and needed approval levels. The introduction of these new technologies should prompt an examination of approval levels...
Software Costs Can Add Up Quickly
A human resources software project requires multiyear, multidimensional investments, and thus crosses traditional annual budget cycles. There's a direct correlation between the scope of the project and the needed investment-in other words, as the number...
Temp Workers Want a Better Deal
Companies are using temps as a valuable staffing tool. Keeping those workers happy has become an important business issue. Take a quick look at most companies today, and you'll likely see a workforce that's comprised of a growing number of temporary...
Tight Labor Market Opens Opportunities for Strategic HR
There's no magic-bullet response to the challenge (of a tight labor market).The answers lie in getting creative with candidate sourcing, fine-tuning the hiring process and training, training, training. In each case, HR can drive the process. Recently...
To Snoop or Not to Snoop?
It's relatively easy these days for private-sector employers in most states to electronically monitor an employee's e-mail, computer files and Web-browsing history with snoop software. Some employers argue it helps ensure performance standards and prevents...
When Does Outsourcing Make Good Financial Sense?
If you believe last year's figures that the outsourcing industry in North America racked up close to $141 billion, and that 12 percent of that came from human resources activities, you've doubtless come to the conclusion that an investment in such functions...
Who's Left in the Labor Pool?
A competitive job market is forcing employers to consider people who are usually regarded as unemployable. Though the problems accompanying this practice may be scary, training and management can turn a misfit into a hiring success. The economy is too...