International Journal of Business and Information

Articles

Vol. 12, No. 2, June

Understanding Exchangers' Attitudes and Intentions to Engage in Internet Bartering Based on Social Exchange Theory (SET) and the Theory of Reasoned Action (TRA)
1.INTRODUCTIONBarter is an act in which two parties trade goods or services without the transfer of payment. Those who barter often bring goods that they no longer find necessary in the hope of exchanging them for goods from other participants (Flanigan,...
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Perceptions of Social Media by Small and Medium Enterprises (SMEs) in Turkey
1. INTRODUCTIONSmall and medium enterprises (SMEs) are the building blocks of all national economies including that of Turkey. They not only contribute to the economy of the country in which they operate, but also play an important role in the social...
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Collaborative Team Learning Contributions to the Knowledge Management Process, Leadership, and Culture in a Multinational Indian IT Company
1.INTRODUCTIONInformation technology (IT) companies strive to obtain projects and to complete them with focus, care, and control. Every project has a typical hierarchy of project staff, including one or more project managers at the top, followed by project...
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The Moderating Roles of Prior Attitude and Message Acceptance in Electronic Word of Mouth
1.INTRODUCTIONConsumers' participation in online activity is constantly increasing. At the same time, the development and dissemination of online environments have motivated consumers to explore product information extensively on the Internet. One of...
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Vol. 11, No. 4, 2016

The Reverse Logistics Management Model: Thailand Context
1.INTRODUCTIONReverse logistics (RL) is new productivity, management, and green business concept. Reverse logistics management (RLM) gives precedence to the environmental perspective, particularly with regard to social responsibility and sustainability....
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M-Government Adoption Factors in the United Arab Emirates: A Partial Least-Squares Approach
1.INTRODUCTIONWith the far-reaching reception of the Internet and mobile devices, more and more governments are using mobile government (mGov) technology to supply services electronically to the public and other significant partners. Governments are...
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Does an Established Offline Store Drive Online Purchase Intention?
1.INTRODUCTIONThe development of network technology has made it more convenient to communicate information and has created a new style of business model. Not only has it led to the vigorous growth of online transactions, but also it has changed consumer...
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How Factors Affect Value Creation and Satisfaction of IT Outsourcing: The Social Perspective
1.INTRODUCTIONFor the last ten years, information technology (IT) outsourcing has appeared as a necessity for enterprise contention. Progressive outsourcing is different from conventional outsourcing. In this regard, IT is principal to the procedure...
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Vol. 11, No. 3, 2016

Impact of Business Value Planning and Social Factors on Business-IT Alignment in the Indian Context
1. INTRODUCTIONBusiness-IT alignment is defined as the extent to which a company's IT strategy supports, and is supported by, the company 's business strategy.Venkatraman et al. [1993] stated that, during the last two decades, information technology...
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Business Succession and Successor Legitimacy in Well-Established Family Companies in Japan
1. INTRODUCTIONIn well-established Japanese family businesses, managerial successors are required to maintain the traditions and the core business sectors of the managers who precede them. That is, successors are expected to retain the elements of the...
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Evaluating the Service Quality of Malaysian Islamic Banks: An Importance-Performance Analysis Approach
1.INTRODUCTIONThe rapid growth of Islamic financial institutions, specifically Islamicoriented banks, in Malaysia is aligned with the local government's aspiration. This is to create a wise banking environment that retains the aspired ethical banking...
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Clustering and Classification of Road Accidents in Iran Using Data Mining Techniques
1.INTRODUCTIONIn recent decades, the ability to generate and collect data quickly from business, governmental, and scientific databases has increased exponentially. As a result, it is difficult to analyze, interpret, and make maximum use of so much information....
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Vol. 11, No. 2, 2016

Determining Factors toward a Sustainable Development Path in Selected ASEAN Countries and Japan - Evidence from Panel Data Analysis
(ProQuest: ... denotes formulae omitted.)1.INTRODUCTIONIn a traditional economic growth model developed by [12] , national savings rate is perceived as one of the main contributors to increasing the output of an economy. In other words, the existence...
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Exploring Brand Development in Taiwanese SMEs: The Case Study of 1300 Only Porcelain
1. INTRODUCTIONBranding has emerged as a top management priority in the last decade. It can best be thought of as a psychological phenomenon. The power of a brand exists in the minds of customers, including all the thoughts, feelings, perceptions, beliefs,...
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Predicting Online Buying Behavior among Indian Shoppers Using a Neural Network Technique
1. INTRODUCTIONThe internet is perceived differently by diverse stakeholders using varied dimensions; viz., as a medium for communication, customer engagement, business transactions, and relationship management. Numerous research studies have revealed...
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The Effect of Surprise on Customer Satisfaction: The Moderating Role of Status Consumption
1. INTRODUCTIONThe tourism industry in Taiwan has prospered in recent years because the government strongly supports the development of this industry and because the people themselves have a greater inclination toward recreation and travel. In addition,...
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The Impact of Corporate Social Responsibility on Globalization - an Example Involving Asian Consumers
1. INTRODUCTIONThe practice of proactive social responsibility is a trend among the leading international firms [Hsu et al., 2011]. Yu and Chen [2014] proposed a corporate environmental responsibility framework inferred from the corporate social responsibility...
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Examining Trade-Offs in Hospital Operations Using a Systems Approach in an Acute Care Setting
1. INTRODUCTIONHealth care organizations operating under acute conditions are constantly faced with situations that require them to meet multiple competing needs. To achieve a balance among these competing priorities, health care practitioners have to...
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Vol. 11, No. 1, 2016

Quantitative Metrics to Assess and Manage Business Contracting Risk Using Risk-O-Meter Software
1. INTRODUCTIONThe sources of business operation vulnerabilities and threats can range from the quality of personnel to macro-economic factors. The consequence to those corporations and organizations that fail to identify and manage vulnerabilities and...
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Improving Management Students' Skills in Framing "Thought-Provoking Questions": An Action Research
1. INTRODUCTIONConscientious educators make sure that their teaching and learning approaches are effective. The delivery and achievement of curriculum goals are optimized through the teachers' continuous reflection on the appropriate mix of learning...
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Exploring the Factors Affecting Consumer Boycott Behavior in Taiwan: Food Oil Incidents and the Resulting Crisis of Brand Trust
1. INTRODUCTIONToday's advanced communications technology makes it possible for an item of information to spread almost instantaneously via the Internet, television, and social media. When anything detrimental to consumers occurs, therefore, it is immediately...
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Perceptions of Information Technology Processes among IT Decision Makers in Thailand
1. INTRODUCTIONInformation technology (IT) is used to support organizations in business process improvement, sustainability, and growth. By facilitating business change in today's dynamic environment, IT has become an essential part of organizations...
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Personality Types and Level of Organizational Stress of Women Managers in Big Four Accounting Firms in Vietnam
1. INTRODUCTIONIn modern life, stress is inevitable. In fact, a certain amount of stress is actually desirable because it activates and energizes people. It is more important, therefore, to focus on managing stress rather than eliminating it. If stress...
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Does a Toy a Day Keep the Stress Away?
1. INTRODUCTIONThis study explores the relationship between job stress and job performance and investigates whether office toys have a moderating effect on this relationship. Office toys for the most part are novel, special, and attractive to behold....
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Vol. 10, No. 4, 2015

Does an Individual's Regulatory Fit Affect Restaurant Selection?
1. INTRODUCTIONThe restaurant industry is growing rapidly, and the competition is inevitably becoming fierce. Today, the purpose of eating out is not limited to fulfilling desire and appetite, but is also a way to enjoy life [Jang, Kim, and Bonn, 2011]....
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The Extended Consequence of Greenwashing: Perceived Consumer Skepticism
1. INTRODUCTIONEnvironmental issues have become increasingly popular among consumers worldwide and are a popular topic for research and discussion in academic circles and the industrial sector. Rising concerns about global warming have made consumers...
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Job Standardization and Organization-Based Self-Esteem in the Hospitality Industry: A Perspective of Socialization
1. INTRODUCTIONBecause of the high employee turnover rate in the hospitality industry, hiring and retaining newcomers are important issues for practitioners across countries [Niu, 2010]. New employees entering an organization for the first time typically...
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An Empirical Study of Customer Adoption of E-Commerce: A Customer Trust Model to Support the Adoption of E-Commerce among Small- and Medium-Sized Enterprises in Sri Lanka
1. INTRODUCTIONWith the end of the 30-year civil war in Sri Lanka, the government of that country is seeking means to recover from the severe economic impact that the war has had on the country. In this endeavor, the Sri Lankan government recognizes...
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Implications of Trust and Usability on E-Commerce Adoption
1. INTRODUCTIONMany organizations are eager to integrate Internet technology into their businesses. One of the more prominent applications of this technology is the use of e-commerce. Although there are many potential benefits, such as market growth,...
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Types of Employee Perceptions of Information Security Using Q Methodology: An Empirical Study
1. INTRODUCTIONIn the last few years, there has been an increase in the number of information security events [Sveen, Sarriegi, Rich, and Gonzalez, 2007]. These information security problems have become large issues that threaten organizational operations...
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Vol. 10, No. 3, 2015

Deadbeats in Virtual Teams: How Gender, Conscientiousness, and Individualism/Collectivism Impact Performance
1. INTRODUCTIONOne of the most nettlesome problems with any work group, and particularly student work groups, is what we call the "deadbeat" - the member who contributes little or nothing to the group effort. Because a deadbeat can depress the productivity...
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The Moderating Effect of Leader Centrality on Team Cohesion and Performance in Software Development Projects
1. RESEARCH BACKGROUND AND PURPOSEOne of the enduring questions in research on work groups and teams within an organization is why some teams outperform others in terms of work performance and quality. One answer provided by a number of social network...
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Business Logistics Performance Measurement in Third-Party Logistics: An Empirical Analysis of Australian Courier Firms
1. INTRODUCTIONDuring the last couple of decades, the logistics industry has boomed worldwide, and competition in the third-party logistics (3PLs) market is now very intensive. The logistics performance of 3PLs is crucial in today's competitive business...
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How Do Social Media Users in Turkey Differ in Terms of Their Use Habits and Preferences?
1. INTRODUCTIONThe Internet and communication technologies have been among the most dynamic areas of worldwide technological and social innovation for several decades now. Through World Wide Web technology, the Internet is now widely used to connect...
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An Empirical Study of Agile Testing Attributes for Higher Customer Satisfaction in IT Projects in India
1. INTRODUCTIONContinuous dynamic changes in today's business environment pose a challenge to business entities in terms of their readiness and flexibility to adapt to such changes in order to maintain their competitive advantage. The information technology...
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Women Trust Others and Consensus; Men Trust Numbers and Their Own Judgment: A Conceptual Analysis of the Impact of the Self-Construal Mechanism on the Relationship between Online Feedback Mechanisms and Online Trust
1. INTRODUCTIONThe study of online feedback mechanisms (OFM) has been under-theorized in the marketing literature [24], compared with other website-related variables affecting online trust such as design (e.g., user-friendliness) [9, 87, 31] or privacy...
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Vol. 10, No. 2, June

Fiscal Responsibility Laws in EU Member States and Their Influence on the Stability of Public Finance
ABSTRACTThis paper assesses the effectiveness of fiscal responsibility laws (FRL) in stabilizing public finance in the member states of the European Union (EU).1 The coordination mechanism of EU fiscal policy is the use and application of established...
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An Innovative Project Evaluation Technique under Conditions of Information Uncertainty
ABSTRACTThe paper examines the effectiveness and efficiency of innovative projects under conditions of uncertain information. It discusses classification of the classical types of economies and technological structures through human history; proposes...
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Analysis of Consumer E-Lifestyles and Their Effects on Consumer Resistance to Using Mobile Banking: Empirical Surveys in Thailand and Taiwan
ABSTRACTGiven that the diffusion rate of mobile banking is slow and research on mobile banking is dominated by the perspective of innovation adoption, this study examines the effects of consumer e-lifestyles on consumer resistance to mobile banking,...
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Crucial Factors for Success in Taiwan's Cloud Information Services Industry
ABSTRACTCollectively, "cloud services" are the hottest sector of the global information and telecommunications industry and are also the key government-sponsored industry in Taiwan. Because of differences in the characteristics of various cloud services...
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The Impact of Logistics Management on Reverse Logistics in Thailand's Electronics Industry
ABSTRACTThis paper examines the direct and indirect effects of logistics management on the effectiveness of reverse logistics in Thailand's electronics industry. The study uses a mixed method of qualitative and quantitative research. In-depth interviews...
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Vol. 10, No. 1, March

Bakery Product Perception and Purchase Intention of Indonesian Consumers in Taiwan
ABSTRACTThe goal of this study is to develop a better understanding of the perceptions of Indonesian consumers concerning the purchase of bakery products in Taiwan, which can be used as a basis for developing more effective strategic marketing plans...
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The Effectiveness of Performance Appraisal in the Private Education Industry in Malaysia
ABSTRACTThe purposes of this study were (1) to investigate the factors that contribute to or affect the effectiveness of performance appraisal in the private education industry in Malaysia; (2) to identify how a performance appraisal system can be effectively...
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Analyzing the Business and Economic Scenario of Foreign Direct Investment in Yemen Compared with That of Selected Countries in the Middle East and North Africa (MENA)
ABSTRACTThis paper examines the comparative trend and pattern of foreign direct investment (FDI) flows into Yemen for the last decade and the beginning of the current decade in comparison with that of selected countries in the Middle East and North Africa...
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Vol. 9, No. 4, December

Innovative Service Business Models and International Market Resistance: Insights from Service-Dominant Logic
ABSTRACTThis paper analyzes the reasons that the adoption of innovative business models in business-to-business (B-to-B) settings is low and differs from country to country. The analysis is made against the background of a particular and more recent...
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Customer Value and Customer Roles on Social Media: A Travel Agency Case Study
ABSTRACTCustomer value is created during the processes of pre-purchase, purchase, and after-purchase, during which customers play different roles. This study analyzes customer value by identifying how customer roles influence and shape customer behavior....
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A Study of the Design and Functioning of a Program Performance Monitoring Platform for Science Technology Programs
ABSTRACTEstablishing a complete and innovative decision-making system may help budget-strapped governments control the overall operation of their science and technology (S&T) programs and integrate and maximize available resources to achieve optimal...
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"Vine": Do You Miss It? Electronic Word of Mouth on the Social Networking Site, Vine
ABSTRACTThe concept of electronic word of mouth (eWOM) has been diversified by the advent of social networking websites. Because of this innovation, individuals are now able to share their ideas and notions regarding brands, products, or services with...
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Vol. 9, No. 3, September

Satisfaction Structure of the Implementation Effect of Enterprise Resource Planning (ERP): An Analysis from the Management Style Perspective of Japanese Firms
ABSTRACTThe aim of this study is to identify ways to improve the effectiveness of enterprise resource planning (ERP) system implementation in Japanese firms, taking into consideration their unique style in management and information systems development...
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Factors Influencing Supply Chain Competitive Advantage and Performance
ABSTRACTThis paper investigates the influence of supply chain management practices (strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and postponement) on competitive advantage (cost,...
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Operational Efficiency and Productivity Change of Major Cambodian Financial Institutions during the 2006-2011 Period1
ABSTRACTThis study could be the first attempt to analyze the performance of the Cambodian financial sector from the viewpoint of microeconomics. The study examines the operational efficiency and productivity of 18 major financial institutions in Cambodia...
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Can Auditors Restrain Firms from Earnings Management?
ABSTRACTThis paper focuses on Taiwanese companies that applied for Gre Tai Securities Market / Taiwan Stock Exchange (GTSM-TWSE) transfer through simplified batch-reviews between 2000 and 2011. Since the listing-transfer companies were likely be motivated...
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Vol. 9, No. 2, June

Problematic Use of Social Networking Sites: The Role of Self-Esteem
ABSTRACTSocial networking sites (SNSs) are a flourishing component of the Internet, with enormous potential for growth. The distinctive social-oriented features of social networking platforms provide a pleasant social interaction experience for users....
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Investigating the Continuance Intention to Play Massively Multi-Player Online Games
ABSTRACTMassively multi-player online games (MMOGs) have been one of the fastest growing online entertainments and have attracted a great sum of venture investment. Yet, little empirical research has been conducted to examine the interrelationships between...
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Institutional Reform and the Changing Face of Guanxi
ABSTRACTHistory illustrates that different polities adopt different development models in order to achieve modernity. In the case of successful socio-economic and socio-political development, the models that have been adopted have conformed to the paradigms...
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Process Automation between Companies and Government Administrative Bodies: A German Vision of E-Service
ABSTRACTIn Germany, a project team of 13 partners from business, science, and government has developed the Process Data Accelerator (P23R), a comprehensive framework for e-Service funded by the German government. The overall objective of P23R is to significantly...
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Vol. 8, No. 2, December

Internet Banking Non-Users: Thematic Matrix Display Analysis
ABSTRACTThis study investigates themes that impact the non-adoption of internet banking by consumers in Australia. Qualitative data from a cross-sectional mall intercept survey of 311 non-users of internet banking in the Western Sydney region revealed...
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Consumers as Resellers: Exploring the Entrepreneurial Mind of North American Consumers Reselling Online
ABSTRACTThe use of the internet has dramatically changed not only the way consumers buy products, but also the way consumers resell products by allowing them to reach an international customer base that rivals that of the largest retailers. With the...
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Effects of Scale Orientations, Scale Formats, and Background Display Styles on Thai High School Students' Bar Graph Visualization
ABSTRACTA bar graph is a well-known quantitative presentation technique, but research is rare in the Thai context regarding the effects of scale orientations (vertical or horizontal), scale formats (conventional or unconventional), and styles of background...
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Culinary Tourism and Night Markets in Taiwan
ABSTRACTThis study investigated the culinary landscape of Taiwan by examining three of its most popular night markets with regard to three factors: (1) the role that food plays in the activities of foreign visitors traveling to their destinations; (2)...
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Workplace Spirituality and Earnings Management Motivations
ABSTRACTThe paper examines the influence of aspects of two aspects of workplace spirituality on earnings management motivations. The aspects are (1) spiritual awakening on the individual level; and (2) organizational spirituality at the organizational...
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Core Competences, Supply Chain Partners' Knowledge-Sharing, and Innovation: An Empirical Study of the Manufacturing Industry in Taiwan
ABSTRACTOne of the most significant changes in the paradigm of business management is the fact that individual businesses no longer compete as solely autonomous entities, but rather as partners in supply chains. Supply chain integration has been elevated...
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Vol. 8, No. 1, June

Structural Analysis of "National Brand vs. Store Brand" with Stochastic Demands
ABSTRACTRecently, the entry of store brands (SBs) against national brands (NBs) has been drawing much attention from researchers and practitioners, since SBs may structurally change how market players compete. Although there is an extensive literature...
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Cyber-Bullying among University Students: An Empirical Investigation from the Social Cognitive Perspective
ABSTRACTRising incidents of, and tragedies from, cyber-bullying have alerted researchers, educators, government officials, and parents to the severe consequences of this new form of bullying. Existing research on cyber-bullying is mostly conducted without...
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Is Cross-Cultural Management the Key to Success in Global Healthcare Competition?
ABSTRACTGlobal competition adds yet another complex dimension to the success of a healthcare organization in an industry that is already competitive in its own right. This study focuses on a major healthcare organization in Thailand, its expansion in...
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The Revised Technology Acceptance Model and the Impact of Individual Differences in Assessing Internet Banking Use in Taiwan
ABSTRACTThe literature on Internet banking indicates that many researchers have been studying the determinant factors relating to a user's acceptance or adoption behavior using the technology acceptance model. Little attention has been given, however,...
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Adoption of Instant Messaging by Travel Agency Workers in Taiwan: Integrating Technology Readiness with the Theory of Planned Behavior
ABSTRACTInstant messaging (IM) applications are beginning to move into the tourism workplace. This paper analyzes the range of influences affecting the adoption of IM by customer service representatives in Taiwan travel agencies. Variables were found...
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Investigating Relational Selling Behaviors, Relationship Quality, and Customer Loyalty in the Medical Device Industry in Taiwan
ABSTRACTThis study examines how relational selling behavior and expertise affect customer satisfaction, trust of relationship quality, and customer loyalty in the medical device industry in Taiwan using constructs that are usually investigated separately....
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Vol. 7, No. 2, December

Capital Structure and Investment Behavior of Listed Companies in Vietnam: An Estimation of the Influence of Government Ownership
ABSTRACTThis study investigates the capital structure and investment activities of listed companies on the Hanoi Securities Exchange and the Ho Chi Minh Securities Exchange in Vietnam. Estimation analysis using panel data covering the four-year period...
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An Exploratory Study of the Performance of Microfinancing Institutions Using the Balanced Scorecard Approach
ABSTRACTMore than 3,000 microfinancing institutions (MFIs) in developing countries provide financial assistance to the needy poor who are denied access to institutional credit from other sources. This study's motivation comes from the importance of MFIs...
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Examining the Role of Knowledge Transfer Effect as a Mediator Variable among Impact Factors in Knowledge Innovation
ABSTRACTTo discover the factors that affect organizational outcome of knowledge innovation, the authors explore the relationship among the "knowledge transfer approach," "active knowledge transfer," "knowledge transfer effect," and "knowledge innovation."...
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Learning from Schematic Visuals of Financial Ratios1
ABSTRACTThis study examines whether stakeholders of financial data will accept a schematic big-picture visual of financial ratios and whether they think this type of visual will increase their learning performance. A schematic big- picture visual was...
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Vol. 7, No. 1, June

An Empirical Exploration of the New Product Process Proficiency-New Product Success Relationship
ABSTRACTThis study explores the relationship between new product market success and the proficiency with which various stages, as opposed to individual activities, of the new product development (NPD) process are performed. Therefore, this research addresses...
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The Effect of Project Environment on the Relationship between Knowledge Sharing and Team Creativity in the Software Development Context
ABSTRACTCreativity is an important element of information systems development and is essential for successful software development. The creative work involved in software development is similar to knowledge sharing (KS), which is fundamental to the development...
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What Drives Cyber Shop Brand Equity? an Empirical Evaluation of Online Shopping System Benefit with Brand Experience
ABSTRACTThe purpose of this research is to determine whether online brand purchasing system benefit can influence the consumer's brand experience, and how brand experience can affect brand equity. The four antecedent constructs of the Unified Theory...
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Prediction of Stock Performance in the Indian Stock Market Using Logistic Regression
ABSTRACTThe authors use logistic regression (LR) and various financial ratios as independent variables to investigate indicators that significantly affect the performance of stocks actively traded on the Indian stock market. The study sample consists...
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