International Journal of Business and Information

Articles from Vol. 8, No. 1, June

Adoption of Instant Messaging by Travel Agency Workers in Taiwan: Integrating Technology Readiness with the Theory of Planned Behavior
ABSTRACTInstant messaging (IM) applications are beginning to move into the tourism workplace. This paper analyzes the range of influences affecting the adoption of IM by customer service representatives in Taiwan travel agencies. Variables were found...
Cyber-Bullying among University Students: An Empirical Investigation from the Social Cognitive Perspective
ABSTRACTRising incidents of, and tragedies from, cyber-bullying have alerted researchers, educators, government officials, and parents to the severe consequences of this new form of bullying. Existing research on cyber-bullying is mostly conducted without...
Investigating Relational Selling Behaviors, Relationship Quality, and Customer Loyalty in the Medical Device Industry in Taiwan
ABSTRACTThis study examines how relational selling behavior and expertise affect customer satisfaction, trust of relationship quality, and customer loyalty in the medical device industry in Taiwan using constructs that are usually investigated separately....
Is Cross-Cultural Management the Key to Success in Global Healthcare Competition?
ABSTRACTGlobal competition adds yet another complex dimension to the success of a healthcare organization in an industry that is already competitive in its own right. This study focuses on a major healthcare organization in Thailand, its expansion in...
Structural Analysis of "National Brand vs. Store Brand" with Stochastic Demands
ABSTRACTRecently, the entry of store brands (SBs) against national brands (NBs) has been drawing much attention from researchers and practitioners, since SBs may structurally change how market players compete. Although there is an extensive literature...
The Revised Technology Acceptance Model and the Impact of Individual Differences in Assessing Internet Banking Use in Taiwan
ABSTRACTThe literature on Internet banking indicates that many researchers have been studying the determinant factors relating to a user's acceptance or adoption behavior using the technology acceptance model. Little attention has been given, however,...