SA Journal of Human Resource Management

Articles from Vol. 12, No. 1, 2014

A Global Central Banker Competency Model
IntroductionKey focus of the studyOver the past 4-5 years, the role of central banks has grown increasingly important globally. Their role has shifted from national, micro regulation to global, macro regulation (Linde, 2012; The Economist, 2013; Vergara,...
Analysing Employers' Expectations of Employee Skills in the South African Tourism Industry
IntroductionKey focusWith the significant growth of the tourism industry in South Africa since the country's first democratic elections in 1994 (Grobler, Warnich, Carrell, Elbert & Hatfield, 2006; Department of Tourism, 2011), various efforts have...
An Empirical Study of Desired versus Actual Compensation Practices in Determining Intrapreneurial Behaviour
IntroductionInnovation is often invoked as a strategy for corporate renewal: researchers describe how human resource management (HRM) interventions are used as change levers to support a shift in business strategies (Jimenez-Jimenez & Sans-Valle...
An Exploration of Stereotype Perceptions Amongst Support Staff within a South African Higher Education Institution
IntroductionProblem statementBackgroundAccording to Mayekiso and Snodgrass (2008), the political, economic, social and technological landscape in post-apartheid South Africa is demanding and challenging. This is because South Africa is undergoing a process...
A Preliminary Study to Assess the Construct Validity of a Cultural Intelligence Measure on a South African Sample
IntroductionKey focus of the studyCultural intelligence is a specific form of intelligence that emphasises an individual's capability to grasp, reason and behave effectively in situations characterised by cultural diversity (Ang et al., 2007; Schmidt...
Batswana Female Managers' Career Experiences and Perspectives on Corporate Mobility and Success
IntroductionGender equality, '... as measured by comparable decision-making power, equal opportunity for education and advancement, and equal participation and status in all walks of human endeavours' (Lopez-Claros & Zahidi, 2005, p. 2), is still...
Changing Domains in Human Capital Measurement
IntroductionMeasurement frameworks for the measurement of human resource (HR) and human capital are in transition. (For clarity, the term human capital is employed where HR denotes management practices to manage human capital, the latter signifying a...
Corrigendum
Authors:Linda Blignaut1 Leona M. Ungerer1 Helene Muller2Affiliations:1Department of Industrial and Organisational Psychology, University of South Africa, South Africa2School of Interdisciplinary Research and Graduate Studies, CGS, University of South...
Downsizing: Perspectives, Outcomes and Implications
Downsizing: Perspectives, outcomes and implicationsThe editors of Downsizing: Is less still more?, Cary L. Cooper, Alankrita Pandey and James Campbell Quick, present a collection of perspectives on downsizing from the point of view of distinguished international...
Employees' Work Engagement and Job Commitment: The Moderating Role of Career Anchors
IntroductionKey focusResearchers continue to emphasise the importance of studying employees' engagement and commitment because of the impact thereof on the successful performance of an organisation (Chovwen 2012; Field & Buitendach 2011; Lumley 2009;...
Human Resource Practices as Predictors of Engineering Staff's Organisational Commitment
IntroductionHuman resource (HR) practices have become an increasingly important means for an improved business approach in order for an organisation to survive, remain competitive, sustain its business functions and grow in an ever-changing and competitive...
Investigating the Relationship between Employees' Career Anchors and Their Psychosocial Employability Attributes in a Financial Company
IntroductionKey focusProactive career management has become essential in the contemporary workplace for employees to sustain their employability (Bezuidenhout, 2011; Chudzikowski, 2012; Schreuder & Coetzee, 2011; Tones, Pillay & Kelly, 2011),...
Investigating the Turnover of Middle and Senior Managers in the Pharmaceutical Industry in South Africa
IntroductionEmployee turnover is experienced by all organisations at one point or another, with reported rates varying from country to country, between industries, as well as between and within companies (Mobscot Corporation, 2011). The common nature...
Job Embeddedness, Work Engagement and Turnover Intention of Staff in a Higher Education Institution: An Exploratory Study
IntroductionKey focus of the studyAs the global economy is increasingly knowledge driven, and with a global skills shortage, intellectual capital has become a source of competitive advantage for organisations (Halawi, Aronson & McCarthy, 2005; Powell...
Personality as Predictor of Customer Service Centre Agent Performance in the Banking Industry: An Exploratory Study
IntroductionKey focus of the studyThe valuation of customers is gaining importance in the retail banking industry (Haenlein, Kaplan & Beeser, 2007). This development supports a central idea in customer relationship management, namely that since customers...
Politicisation of Performance Appraisals
IntroductionKey focus of the studyMany organisations are aware of the role employees can play as a source of competitive advantage. As a consequence, organisations implement human resource management (HRM) policies and practices that seek to promote...
Principles in Selecting Human Capital Measurements and Metrics
IntroductionSenior and line managers and human resource practitioners (HRPs) are experiencing a difference between the demand for and supply of human capital information due to inappropriate measurements. Physical and natural resources have been surpassed...
Psychological Capital, Job Demands and Organisational Commitment of Employees in a Call Centre in Durban, South Africa
IntroductionThe call centre industry in South Africa and around the world is growing at a rapid rate and has provided many job opportunities for South Africans with entry-level skills (Benner, 2006). Many organisations internationally, as well as in...
Strategic Human Resource Management: A Brief Introduction
Strategic human resource management: A brief introductionBook Title: Short introduction to strategic human resource management ISBN: 9781107608832 Publisher: Cambridge University Press, 2012, US$21.98* *Book price at time of reviewShort Introduction...
The Effect of Presenteeism-Related Health Conditions on Employee Work Engagement Levels: A Comparison between Groups
IntroductionThe global economy is still recovering from the recession of 2008. Locally, this recovery has been impeded by inter alia labour unrest through unionised strikes, both legal and illegal. Due to the slower recovery in South Africa, job forecasts...
The Linkage between Work-Related Factors, Employee Satisfaction and Organisational Commitment: Insights from Public Health Professionals
IntroductionAs the costs of health services continue to soar in South Africa, the heavily subsidised public health sector has emerged as the major health service provider for the greater South African populace (Pillay, 2009). However, several challenges,...
The Relation of Cognitive Learning Strategies to Psychosocial Employability Attributes Amongst Black Adult Learners in the Economic and Management Sciences Field
IntroductionFocus of the studyGlobally, the employability of existing and prospective employees continues to be a matter of major concern for employers (Guzman & Choi, 2013; Savickas, 2011). Employability is associated with the notion of lifelong...
The Use of Human Resources Literature regarding the Relationship between Affect and Student Academic Performance
IntroductionOver time, a dominant tension in the affect literature is reflected in the arguments of certain theorists (Brief, Burke, George, Robinson & Webster, 1988; Podsakoff, MacKenzie, Lee & Podsakoff, 2003) who have argued that negative...
Total Rewards: A Study of Artisan Attraction and Retention within a South African Context
IntroductionProblem statementKey focusThe retention of artisans is becoming an increasingly difficult task for organisations to manage. The attrition of scarce skills is viewed as a major cause of the so-called war for talent which is characterised by...
Total Rewards Strategy for a Multi-Generational Workforce in a Financial Institution
IntroductionProblem statementKey focusIn the South African workplace, organisations are not merely competing against traditional competitors in the war for talent, but also against other high-skill workplaces, a labour market with very low numbers of...
Understanding Talent Attraction: The Influence of Financial Rewards Elements on Perceived Job Attractiveness
IntroductionProblem statementKey focusA critical component of talent management is reward management. Organisations must consider which rewards (monetary or non-monetary) are valued by employees and determine whether their configuration of total rewards...
Why People Earn More: Learn How
Why people earn more: Learn howBook Title: Pay: Why People Earn What They Earn and What You Can Do Now to Make More ISBN: 9781107014985 Publisher: Cambridge University Press, 2012, US$14.36* *Book price at time of reviewKevin F. Hallock, labour economist...
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