Government Finance Review

Magazine covers financial management for state and local government through articles and commentary on best practices, management and more.

Articles from Vol. 16, No. 5, October

Assessing Citizen Utilization of E-Government Services: A Survey of Issues and Attitudes in Texas
In a newly released survey, researchers reveal their findings from a large survey of citizen attitudes on e-government in Texas. Among other areas, the survey questioned taxpayers on the types of services they would like to see offered over the Internet...
At the Dawn of E-Government: The Citizen as Customer
This article displays the results of a survey of top management in state-level governments around the world and highlights how those governments are using electronic government to improve customer service. Editor's note: This article is reprinted...
"Avoiding Local Government Financial Crisis: The Role of State Oversight"
The Citizens Research Council of Michigan CRC Memorandum, July 2000. State government has five basic options when designing fiscal relief policy for its local-level counterparts. Four of these are not only reactive in nature, but are potentially...
BidOhio: Using Technology to Earn More for Taxpayers
Through the use of an Internet auction, the State of Ohio has been able to generate more investment income for the state and revolutionize the way that interim funds are invested. On October 5, 1999, Ohio became the first state in the U.S. to conduct...
Controlling the Cost of Risk in State and Local Governments
In the last 20 years, many public entities have chosen risk financing alternatives, such as self insurance and intergovernmental risk pools. One result of this movement away from traditional insurance has been a reduction in the public-entity loss...
Document Technologies for Digital Government: A Primer for Finance Officers and Public Managers
This article demonstrates how document technologies are presenting a new value proposition for the public sector. Many public-sector organizations are consumed by decisions regarding what technologies will allow their organization the most business...
"No Free Lunch Online"
Perlman, Ellen Governing, August 2000, pp. 28-32. This article discusses the issues related to funding government e-commerce Web sites. The article mentions six methods of funding. One method is to use the government's general fund. Fairfax County,...
Preparing Employees for Retirement: The Role of Individualized On-Line Investment Advice
As the public-sector workforce ages, retirement planning and education will take a more prominent role in overall pension administration. The leading edge of the baby boomers will turn 60 in 2006. This demographic shift--coupled with the growing employee...
Racing to E-Government: Using the Internet for Citizen Service Delivery
This article provides a short history of electronic government, a snapshot of current efforts in e-government, and an approach for moving government services onto the Internet. As has been amply documented, the Y2K bug was mostly a non-event to...
Rating E-Gov Web Sites
Planning the path to digital government is the single most important issue facing most governments today. The Economist's recent "Survey of Government and the Internet" (June 24, 2000) contained an article which stated that while "e-government is not...
"Survey of Government and the Internet"
The Economist, June 24,2000, pp. 62-63. This 34-page survey is a combination of 10 articles written about the progress and status of e-government thus far. They range in detail from ideas of e-democracy and the provision of government services online...
Taxes and Other Revenues
State Fiscal Issues and Risks at the Start of a New Century Boyd, Donald J. Fiscal Studies Program, The Nelson A. Rockefeller Institute of Government, June 2000. (38 pp) This report is an examination of what lurks under the surface of the current...
Technology and Strategy for Customer Relationship Management: A Primer for Finance Officers and Public Managers
This article examines technologies and tactics governments can adopt in order to better their customer relations with the citizenry. According to a poll conducted for the nonprofit Council for Excellence in Government last year, most Americans,...
The Building Blocks of a Digital Government Strategy
Rising citizen expectations for electronic service delivery and the costs of delaying electronic commerce are pressuring state and local governments to change. The author discusses the building blocks of implementing an e-commerce and e-government...
The Digital Revolution
Information technology is revolutionizing organizations across the world. Quantum leaps in the quality and quantity of communication, information exchange, and commerce have taken place in the past decade. Those who lead our organizations are consumed...
The Emerging Impact of the Financial Services Modernization Act
On November 12, 1999, President Clinton signed into law the Gramm-Leach-Bliley Financial Services Modernization Act (GLBA), repealing after 66 years the Glass-Steagall Act that prohibited cross-sector affiliation between the banking and securities...
The Role of Government in the Age of Knowledge
This article identifies five new rules of the electronic economy and what they mean for governments. Editor's note: This article originally appeared in the May 2000 issue of Insights, and is reprinted and adapted with permission from Andersen Consulting....
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