Computers in Libraries

Monthly magazine provides library information technology news and practical application.

Articles from Vol. 23, No. 4, April

EBSCO Offers New Databases, Capabilities
EBSCO Publishing has announced the History Reference Center, a comprehensive history database with 270,000 entries from myriad historical sources.The database includes more than 300 reference books and encyclopedias, 58,000 historical documents, 43,000...
EBSCO Offers New Databases, Capabilities. (New/Enhanced Database)
EBSCO Publishing has announced the History Reference Center, a comprehensive history database with 270,000 entries from myriad historical sources. The database includes more than 300 reference books and encyclopedias, 58,000 historical documents,...
Here's Your Guide to VR; Use It to Stay Relevant
I've used a few different chat reference services, and they've worked just great. Some have been library services, but others were for catalog customer service. It's really helpful to be able to e-mail a clothing company in real time and ask "Do these...
Here's Your Guide to VR; Use It to Stay Relevant. (Editor's Notes)
I've used a few different chat reference services, and they've worked just great. Some have been library services, but others were for catalog customer service. It's really helpful to be able to email a clothing company in real time and ask "Do these...
ILS Marketplace: CIL's Quarterly Series on Library Automation Markets
Your guide to vendor product facts and user ratingsApril 2003: Special LibrariesThis is the second in a series of articles designed to profile the functionality available in integrated library systems and the user ratings of those products and services....
ILS Marketplace: CIL's Quarterly Series on Library Automation Markets; Your Guide to Vendor Product Facts and User Ratings
April 2003: Special Libraries This is the second in a series of articles designed to profile the functionality available in integrated library systems and the user ratings of those products and services. This article is focused on the products for...
Implementing Virtual Reference: Hollywood Technology in Real Life
Progressive directors can guide you toward cutting edge technologies that will make your library service almost as futuristic as a Hollywood movie. Hollywood is often one step ahead of reality because many movies portray technologies that aren't...
Implementing Virtual References: Hollywood Technology in Real Life
Progressive directors can guide you toward cutting[low *]edge technologies that will make your library service almost as futuristic as a Hollywood movie.Hollywood is often one step ahead of reality because many movies portray technologies that aren't...
Is the Reference Librarian Real or Virtual?
"But I just wanted to speak to a live person!"I'm sure you've heard, or perhaps even uttered, this plaintive wail after a frustrating experience with a voice mail system. Sometimes the menu choices just don't fit the situation and leave no options for...
Is the Reference Librarian Real or Virtual? (Online Treasures)
"But I just wanted to speak to a live person!" I'm sure you've heard, or perhaps even uttered, this plaintive wail after a frustrating experience with a voice mail system. Sometimes the menu choices just don't fit the situation and leave no options...
Managing a Statewide Virtual Reference Service: How Q and A NJ Works
How did we get started? With determination and teamwork. How do we manage such a large project now? With dedication and communication. New Jersey's live virtual reference service, Q and A NJ, is available on the Web 24 hours a day, 7 days a week....
Our Virtual Reference Training Camp
Testing the Players Before Signing Them OnWE WANTED TO TEST THE MAJOR PLAYERS BEFORE COMMITTING TO LIVE REFERENCE, SO WE GAVE THREE A REAL WORKOUT DURING SEVERAL MONTHS OF TRIALS AND TRAINING. ONLY ONE WOULD MAKE THE 'FINAL CUT' ...Virtual reference...
Our Virtual Reference Training Camp: Testing the Players before Signing Them On
We wanted to test the major players before committing to live reference, so we gave three a real workout during several months of trials and training. Only one would make the 'final cut'... Virtual reference is becoming a reality in many libraries,...
Ramblings on the Current Library Automation Scene
I've just returned from the ALA Mid-winter Meeting in Philadelphia. As usual, I spent a large portion of my time visiting the vendors of automation products in the exhibit hall and talking with some of their top execs. I'm always glad to have the opportunity...
Ramblings on the Current Library Automation Scene. (the Systems Librarian)
I've just returned from the ALA Midwinter Meeting in Philadelphia. As usual, I spent a large portion of my time visiting the vendors of automation products in the exhibit hall and talking with some of their top execs. I'm always glad to have the opportunity...
Sea Change Upgrades Two of Its Resources: WebClarity Resource Gateway, BookWhere. (New/Enhanced Database)
Sea Change Corp., a software company that develops standards-based solutions for the library and research communities, has announced the availability of WebClarity Resource Gateway version 2.0. The WebClarity Resource Gateway is a portal for accessing...
Virtual Reference Service and Disservice
This issue deals with many of the organizational, financial, and technical issues related to virtual reference services. I'll focus on my favorite aspect, making better use of high-quality digital reference resources in the virtual context, and present...
Virtual Reference Service and Disservice. (Digital Librarianship)
This issue deals with many of the organizational, financial, and technical issues related to virtual reference services. I'll focus on my favorite aspect, making better use of high-quality digital reference resources in the virtual context, and present...
Virtual Reference: What's in a Name?
I have a problem with virtual reference. Not the service ... well OK, I have some problems with the service. But the biggest problem I have is with how we have gone about creating and marketing one of the most interesting services ever to come out of...
Virtual Reference: What's in a Name? (Coming Full Circle)
I have a problem with virtual reference. Not the service ... well OK, I have some problems with the service. But the biggest problem I have is with how we have gone about creating and marketing one of the most interesting services ever to come out...
We Jumped on the Live Reference Bandwagon and We Love the Ride!
Our reference numbers were declining, and we wanted to offer live help online. But as a medium-sized library with limited resources, we knew we couldn't go it alone. That's when the 24/7 Reference bandwagon rolled into town.Patrons were arriving in droves...
We Jumped on the Live Reference Bandwagon, and We Love the Ride!
Our reference numbers were declining, and we wanted to offer live help online. But as a medium-sized library with limited resources, we knew we couldn't go it alone. That's when the 24/7 Reference bandwagon rolled into town. Patrons were arriving...
You Can't Disintermediate the Great Intermediaries!
Here in the United States, it's pretty well taken for granted that one of the key roles of public libraries is to provide Internet access. Even before the impact of the Gates Foundation computers (which require you to offer not only Internet access,...
You Can't Disintermediate the Great Intermediaries! (the View from the Top Left Corner)
Here in the United States, it's pretty well taken for granted that one of the key roles of public libraries is to provide Internet access. Even before the impact of the Gates Foundation computers (which require you to offer not only Internet access,...
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