Computers in Libraries

Monthly magazine provides library information technology news and practical application.

Articles from Vol. 28, No. 1, January

An Analytical Approach to Assessing the Effectiveness of Web-Based Resources
I think it's incredibly important for libraries and other organizations to constantly strive to create a web presence that's in tune with the needs and expectations of their users. As we implement a new design for the website or add in new technology...
Asking Users What They Want
Surveys seem to be a time-honored library tradition. I have been on both sides of them, filling them out and helping design them. Either way, I find them to be enormously frustrating. As a subject, I feel like the questions don't present an accurate...
Building a Web-Based Laboratory So Users Can Experiment with New Services
The considerable effort we're investing in bringing new products and services into production begs that we involve our users in the development and/or beta-testing process.Librarians spend large amounts of time, money, and human resources to develop...
Building a Web-Based Laboratory So Users Can Experiment with New Services: The Considerable Effort We're Investing in Bringing New Products and Services into Production Begs That We Involve Our Users in the Development And/or Beta-Testing Process
[ILLUSTRATION OMITTED] Librarians spend large amounts of time, money, and human resources to develop services and to implement new products that cater to users' changing needs. Unfortunately, we as librarians aren't so great at taking the time to...
Conference At-a-Glance
Conference At-A-Glance 9:00 a.m. - 9:45 a.m. * OPENING KEYNOTE * Libraries Solve Problems! * Lee Rainie, Pew Internet & American Life Project Monday, April 7 9:45 a.m. - 10:30 a.m. COFFEE BREAK * Exhibit Hall Opening TRACK A ...
Data and Desires: What Users Really Want
It's a new year, and I'm the new co-writer for the Tech Tips department. My name is Jessamyn West, and I'll be working with Rachel to continue the tradition of exploring practical solutions to vexing technological problems in libraries. I work with...
Highlights from Internet Librarian 2007
This fall's Internet Librarian conference was another hit in Monterey, Calif. I already blogged a lot about it, as did many of my colleagues. So for tons of details, stories, info, and photos, go to www.infotodayblog.com/category/il-2007. To find posts...
How We Surveyed Doctors to Learn What They Want from Computers and Technology
Finding out what people want from library technology is easier than ever. Finding out what doctors want from library technology was the goal in our hospital library. This article will tell you how we created our surveys and why we did them the way...
Noted & Quoted
people * libraries * awards * promotionsThe Library of Congress announced that Frank Kurt Cylke, director of the National Library Service (NLS) for the Blind and Physically Handicapped, has received the 2006 Golden Cassette Award for Library Partnership...
Resources Discussed
Analog: WWW Logfile Anal/sis:http://analog.cxAWStats: http://awstats.sourceforge.netCapital Area District Library Drupal site: www.cadl.org/accessibility-infoComparison of Urchin and Google Analytics: www.actualmetrics.com/compare/google-analytics/urchin-5-softwareGrabill...
The Joy of Finding out What People Don't Want
Much is written about the never-ending need for info pros to survey, analyze, collate, and assess user behavior and product effectiveness. I'm as guilty as anybody; I'm forever enjoining my colleagues to gain deep knowledge of the needs of their user...
Upgrading to Geek 2008
One of the reasons I'm grateful to be writing for CIL is that it's fun to find my fitful scribblings mixed in with such a diverse array of thoughtful and accomplished writers. What I write tends to be more technical than some, but I know that other...
Using Focus Groups to Learn about My Wiki
[ILLUSTRATION OMITTED] Librarians often lament that, other than ourselves, no one is much interested in discussing libraries. I became a librarian at the ripe age of 40, after having been a sign language interpreter for 20 years. When I was an interpreter,...
Why Assume When You Can Ask?
In the library world, many processes are still done the way they were years ago. The old adage "because we've always done it that way" still holds sway, and entangled layers of bureaucracy can make real change incredibly slow, if not impossible. But...
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