ABA Banking Journal

Founded in July of 1908, ABA Banking Journal online contains the complete text of ABA Banking Journal, a monthly magazine on commercial bank operation and management published by Simmons-Boardman Publishing Corp. Articles cover employee relations, recruiting and training. Subjects in the magazine also include installment, mortgage, commercial, and industrial lending as well as correspondent, foreign, and retail banking; deposit gathering; bank cards; asset and liability management; data processing and telecommunications; security; government relations; and legal and regulatory developments. The publication also provides a calendar of ABA-sponsored courses, seminars and workshops. William W. Streeter is the Editor-in-Chief and Robert DeMarco is the Group Publisher/Senior Vice President. Steve Cocheo is the Executive Editor and Andrea Rovira is the Editorial Assistant.

Articles from Vol. 96, No. 4, April

ABA Resources
A new ABA school The new ABA Private Wealth Management School kicks off May 2-7 at the R. David Thomas Executive Center at Duke University's Fuqua School of Business in Durham, N.C. The focus of the ABA Private Wealth Management School is to...
Action at the Front; Why You Need to Know What Your Tellers Know
When we think about organizations, we visualize a pyramid. The important people reside in the narrow part at the top, while the worker bees fill out the much wider base. Organizations are often described as "top-down" because the decisions are issued...
Activist Investor: "I'm Not Anti-Merger," Says Torn Brown. but the Outspoken Fund Manager Believes Most Bank Deals Don't Work. He Explains Why, and Also Predicts Some Surprises Ahead for Retail Deposits
Anyone who hoped Tom Brown would shut up and go away after leaving Donaldson, Lufkin & Jenrette six years ago, was disappointed. After a short stint with Julian Robertson s Tiger Management hedge fund, he literally put his (and a few other people's)...
A European View of Global Banking Standards: Dr. Tommaso Padoa-Schioppa of the European Central Bank Talks about Payments Systems, Systemic Risk, and Functional Regulation
"I always maintain that the payment function is the first function of banking. The creation of paper currency, to replace the commodity currency, caused the need to license someone with an exclusive right to print the currency. That payment function--not...
Are You Giving Your Customers the Right Experience? If Interacting with Your Bank Is Mediocre or Worse, What Does That Do to Your Brand? and How Can You Make It a "Wow"?
In the last decade, retailing has undergone a revolution of sorts--call it, the urge to be exceptional. And you can see it in the form of high-concept merchandising at stores that range from the Gap to Bloomies, which are all quick to show off their...
"Best" or "Balanced"?
WE GAVE A LOT OF "INK" TO Tom Brown this month. The founder and manager of Second Curve Capital, a financial services hedge fund, is a candid and keen observer of business practices, so we gave him the space to express his views, in "Activist investor"...
Discretionary Overdraft Program Best Practices Regulatory Compliance, Risk Management & Customer Service
Overdraft privilege ("ODP") services are increasingly important and successful programs among banks nationwide because of the benefits realized by the financial institutions, and more importantly, their customers. Therefore, it is appropriate and imperative...
Don't Irritate an Already Irritated Customer ... What the Research Says about Satisfaction
You could argue that "experience management" as a concept can seem a little vague--both in terms of how you deliver it and how you measure success--and you'd be right, but only to a point. It turns out that at least a few researchers have found...
Emergency Closing
Q. Can a bank close for a week after a robbery? A. This topic was addressed in the ABA Banking Journal, Compliance Clinic, November 2001 that stated "There are no federal laws or regulations that require any financial institution except a national...
If the Names Fit, Wear Them: Community Banks Discover the World of "DBA" Branding. One Charter Can Sell Banking Services under Many Different Names
If Stan Puckett took his job too literally, he'd either need a special wallet to hold all the business cards he's entitled to carry--or he'd need one really big business card. Puckett is chairman and CEO of Greene County Bancshares, Greeneville,...
Keep Proprietary Information in Its Place: Running an "Enterprise" with Control, Insight, and an Eye on Risk Management. A Checklist
When it comes to security, nearly all of us have gotten an education about worms and viruses and the need for good network defenses--maybe the hard way. Hackers are also less of an unknown. Periodically, the sheepish or oddly blank yet hostile stare...
Making Money Moving Money: Dissatisfaction with a Vendor's Prices Ushered a Michigan Community Bank into the Armored Car Business
HOW many fee-income-hungry bankers have wished for a new product or service that would become the proverbial "license to print money"? Tom Sullivan is an experimenter, and he has tried a number of new fee-based businesses in recent years. His five-bank...
More Bankers Doing More
LAST FALL, THE COMMUNITY Foundation of Middle Tennessee awarded banker Jim Ayers, chairman of FirstBank, Lexington, Tenn., with their annual humanitarian award, presented to individuals who best exemplify a commitment to the community and to people...
Wal-Mart Is Looking for In-Store Partners Again
Dozens of bankers were walking by, passing into and out of the exhibit hall at the ABA National Conference for Community Bankers, but one woman stood out. It was because of her conference badge. On top of the usual ABA ID badge, she had attached her...
Why Deficits Matter
WHILE ECONOMIC ARTICLES have gone to great lengths to opine about our nation's deteriorating fiscal situation, perhaps too much was taken for granted. After all, deficits aren't always bad--only under certain conditions. Cyclical deficits, for example,...
Will Trust Preferred Get the Hook?
Was it a siren song or a swan song that investment banker Jim Wingett found himself singing in late February? Even Wingett didn't know for sure. He'd come to the ABA's National Conference for Community Bankers to promote the often irresistible combination...
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