ABA Banking Journal

Founded in July of 1908, ABA Banking Journal online contains the complete text of ABA Banking Journal, a monthly magazine on commercial bank operation and management published by Simmons-Boardman Publishing Corp. Articles cover employee relations, recruiting and training. Subjects in the magazine also include installment, mortgage, commercial, and industrial lending as well as correspondent, foreign, and retail banking; deposit gathering; bank cards; asset and liability management; data processing and telecommunications; security; government relations; and legal and regulatory developments. The publication also provides a calendar of ABA-sponsored courses, seminars and workshops. William W. Streeter is the Editor-in-Chief and Robert DeMarco is the Group Publisher/Senior Vice President. Steve Cocheo is the Executive Editor and Andrea Rovira is the Editorial Assistant.

Articles from Vol. 89, No. 11, November

Are We in a "New Era"?
Over the past few years, economists have warned that low unemployment rates could lead to higher wages and an acceleration in inflation. That is what happened in the past. Today economists are beginning to sound like the boy who cried "wolf." ...
Banks Lead with Technology
Despite such enduring icons as marble pillars, teller stations, pinstripe suits, and vaults, the banking industry has moved beyond the stereotype in regard to its use of technology. Thanks in part, no doubt, to the ubiquitous automated teller ma chines,...
Banks Still Have an Edge, but It's Slipping
The view most people have of themselves is what they see reflected in a mirror--straight on. They may not be thrilled with what they see, but it's a known quantity. Stand in a room with mirrors on the sides as well as in front, however, and the effect...
Banks the No. 1 Primary Institution
One of the strongest findings for banks is the fact that, of people who use them, three quarters regard their bank as their primary financial institution. True, this number slipped from 80% to 76% since 1994, but the researchers do not consider that...
But Do Banks Offer Good Value?
The chart at right is another way of taking the public's pulse on the cost of banking services. In some ways it may be a better barometer than the chart about fees shown on the previous page. People naturally tend to say "no" when asked, "Do you think...
Cars Drive Commercial Mortgage Business Away
The commercial mortgage market is reverting to an urban pattern, ironically, because of snarled suburban traffic The cars that brought people to the suburbs now have them stuck in traffic-jams there. Consequently, people are returning to the cities--and...
Clusters' Last Stand: Demographic Clustering Methods Give Way to Household-Specific Demographic Targeting
When Michael J. Weiss's seminal work, "The Clustering of America," appeared nearly ten years ago, it had a profound effect on the retail banking industry. At a time when direct marketing concepts were just beginning to filter in, his work helped shape...
Community Support Questioned
Consumers send a mixed signal in their responses to two questions about banks' involvement in the communities in which they operate. In the chart below, the respondents, who are all bank users, clearly believe it is important that banks be involved...
Consumer Market Segmentation
In order to gain additional insight into the retail consumer banking market, an analysis of the survey data was performed to obtain a set of market segments, defined in terms of distinct values and attitudes towards the banking industry. The segmentation...
Could E-Cash Threaten Payment Integrity? Should There Be Some Rules Imposed to Avoid Consumer Uncertainty? Two Payment System Veterans Debate the Case
Should there be some rules imposed to avoid consumer uncertainty? Two payment system veterans debate the case The prospect of being able to use electronic cash to make purchases on the Internet, or to use a smart card to buy everything from a cup...
Farmland Runup Not Quite Deja Vu
Are the seeds of a future ag-land crisis, like that of the 1980s, being sown today? The latest raw national numbers, while perhaps not on the level of a "wake-up call," bear noting. In early October, the federal National Agricultural Statistics...
Fees Top the Reasons for Not Using a Bank
Giving particular significance to the reasons why non-bank customers don't use banks is the fact that about three quarters of them have had checking or savings accounts with a bank at some point. And slightly more than half of this sample of 200 people...
Going Forward from Here
The American Bankers Association 1997 Consumer Tracking Survey indicates that banks have major strengths, but will need to marshal them as effectively as possible to succeed and expand in an increasingly competitive financial services arena. The key...
Happy Birthday, Problem Child
Dear Campbell County Bank. Thank you for buying my hog. I appreciate your supporting 4-H. I've learned a lot about showing a hog. I learned to look at the judge and be patient with the animal and with myself. Thanks again for your support. ...
High Court Levels the Field: How an Arcane Tax-Law Case - Hinging Partly on a Congressional Error - May Help Ag Banks Compete with Production Credit Associations
How an arcane tax-law case--hinging partly on a congressional error--may help ag banks compete with production credit associations Ag bankers have long complained about the tax advantages of the country's production credit associations, which comprise...
How Customers Feel about Technology
The chart above shows that about half of bank customers use ATMs. Most of these people don't find it difficult to find a machine when they need one, as shown in the chart at right. Only 16% agree that they find it difficult--62% disagree. As the number...
Information Abounds. How Will You Use It?
A propos of this month's cover story, we came across some unused notes from our interview with ABA President Bill McConnell. When asked if Park National Bank (of which he is CEO) used customer profitability software, McConnell said, no, "because I'm...
Mailbox
ABA and other experts, coordinated by contributing editor Christine Walika, ABA federal regulatory representative, answer selected banker questions in this space Write on letterhead to: Steve Cocheo, ABA Compliance Mailbox, c/o ABA Banking Journal, 345...
Microsoft/First Data: The Instant Giant of Internet Bill Payments
Next year, if all goes as planned, a joint venture of two heavy hitters--Microsoft in software and First Data Corporation in payment systems--will begin presenting bills over the Internet. A consumer will be able to call up her bank's Web site, go...
Nation's Farm Banks Aiming for a Good 1997
As the table below indicates, 1997 is shaping up well for the nation's ag banks as of midyear. Performance ratios are up and credit quality indicators have generally improved, as compared to the year earlier period. The performance of farm-related loans,...
"Nothing Works like Money in the Bank." (Includes Related Article on Variables Closely Associated with Favorable Consumer Attitudes toward Banking industry)(American Bankers Association Consumer Survey Results)
Research is useless unless you do something about it. The ABA research presented in this special supplement plainly calls for action. The ABA's new advertising campaign "Nothing works like money in the bank" has arrived at a very good time. Millions...
Optimism Sprouts in Ag Banks
New law, strong crops, and comebacks in some sectors cheer farm bankers. But you still can't fight Ma Nature Ryland Utlaut, corn farmer, was sitting out a rainy day in the peak harvest season in his office when ABA Banking Journal spoke to him. Utlaut...
Some of Your Customers Are Unprofitable. OK, Now What?
He has been described as "head of customer segmentation," but Dave McVay's official title is vice-president of personal market segments. Not a familiar job title in the wanted ads. McVay, who has been 25 years with Bank of Montreal, agrees that his...
"Tech" Weds "Touch" in a Marriage for Convenience
Just being nice doesn't make for enough of a competitive edge to satisfy one Louisiana bank "Every community bank needs to have a story," insists Gary Blossman, president of Parish National Bank. For many, that story is "high-touch," an emphasis...
What's Allied Irish Up To?
Does the Dauphin Deposit acquisition mark a change in course for low-profile AIB? And what's the synergy between the big Irish bank and its U.S. operations? In Baltimore, First Maryland Bancorp is referred to as "the largest, locally-headquartered...
Why the Banking Industry Needs an Ad Campaign
Some say it's a bad rap. Bankers aren't the bad guys. It's just that the banking business is changing. And consumers haven't taken the time to understand us. Others, however, say banking's reputation is earned. They point to ATM fees, big mergers,...
Win, Lose or Draw, It Could Be a Heck of a Year
Every banker has a right to dream. My dreams for the banking industry's future include a single charter for banks and thrifts, a level playing field with credit unions, and the right for banks to participate in every area of financial services. ...
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