Business Communication Quarterly

This journal provides articles and reviews on business communication, including its interdisciplinary, international and organization perspectives.

Articles from Vol. 64, No. 4, December

Analyzing Tables, Graphs, and Charts: A Four-Step Approach. (My Favorite Assignment)
A WORKSHEET used in my class helps business communication students get the most out of a set of quantitative data. After all, "[modern] businesses not only produce goods and services but also vast amounts of data" (Buckley, Brindley, & Greenwood,...
Doing More to Teach Teamwork Than Telling Students to Sink or Swim
TEAMWORK IS REQUIRED in several, if not all, of most students' classes. Some business administration classes have both internal and external teams. However, few instructors do much more than assign the teams, and effective teamwork requires training...
Group Projects and Peer Review
PICTURE THIS: you innocently return to your office after a class which features a term-length group project and check your e-mail. To your surprise and dismay, this message pops up: I am writing in regards to our project. Along with Susan and Joan,...
How Instructor Immediacy Behaviors Affect Student Satisfaction and Learning in Web-Based Courses
In this study I investigated whether instructor classroom behaviors, called "immediacy behaviors," are significantly associated with student learning and satisfaction in Web-based MBA courses. Immediacy behaviors represent instructors' attempts to...
In This Issue: Alternative Dispute Resolution: A Business (and) Communication Strategy. (Business Practices)
LITIGATION COSTS in America's legal system are estimated to start at $100 billion annually with some estimates exceeding $300 billion. These estimates capture direct costs such as legal fees, jury awards, copying and organization costs, and expert...
In This Issue: Intercultural Business Communication, International Students, and Experiential Learning. (Focus on Intercultural Communication)
INTERCULTURAL COMMUNICATION SKILLS are essential for businesspersons in today's market. Indeed, because almost all business, whether domestic or international, involves communication with people from different cultural backgrounds, business schools...
It Depends on When You Ask. (Editorial)
THE KEY WORD in the title is when. In this editorial, I'd like to briefly address an issue raised frequently in BCQ: assessment, especially assessment of how faculty teach business communication. An element of assessment that deserves additional...
Responses to Student Writing from Service Learning Clients. (My Favorite Assignment)
EVALUATION CRITERIA differ between the classroom and the workplace. The extent of that difference, however, is not entirely clear. An assignment in my technical writing class provided an opportunity to investigate some of the differences. This article...
Teaching and Assessing Multimedia-Based Oral Presentations. (My Favorite Assignment)
AT NANYANG Technological University in Singapore, we expect our students to be trained specifically in professional presentation skills. The multimedia presentations prepared by these students generally suffer from some of the following problems: ...
Writing across the Curriculum in a College of Business and Economics
A recent study examined how written communication concepts and skills have been integrated into core courses in the College of Business and Economics at California State University, Northridge. Writing-across-the-curriculum programs have met with mixed...
You-Attitude: A Linguistic Perspective
You-attitude is a pedagogically convenient cover term that subsumes considerable complexity, both with respect to the text effects it may include and die text characteristics that create these effects. Some of the insights on politeness, tact, and...