Business Communication Quarterly

This journal provides articles and reviews on business communication, including its interdisciplinary, international and organization perspectives.

Articles from Vol. 58, No. 3, September

A Collaborative Project on Information Resources in the Workplace
As most mission statements in higher education make clear, fostering lifelong commitments to learning in our students is intrinsic to our profession. Many of our students, however, haven't received this message. They see the learning process as something...
Applicant Appearance and Selection Decision Making: Revitalizing Employment Interview Education
As a topic within the larger corpus of materials on selection interviewing, applicant appearance has been addressed through advice giving, folk wisdom, and other prescriptions. As presented, such materials tend to undermine opportunities for issue...
Audiotaped Feedback in Business Writing: An Exploratory Study
This four-year exploratory study was designed to investigate whether augmenting written comments on students' business writing assignments with audiotaped remarks would lead to improved feedback, context, and performance; save time; and motivate student...
Collaborating with the Career Planning and Placement Center in the Job-Search Project
Developing a job-search project where students Dare required to use the resources of their university's career planning and placement center can be a worthwhile experience for you and your students. Since I have started using the project in my business...
Electronic Resumes: Their Time Is Coming
Computerization of the job-seeking process is now a reality, making the use of electronic resumes necessary. These resumes differ in a number of ways from their traditional counterparts. They facilitate the initial screening by computer alleviating...
E-Mail's Conversational Value
Of the e-mail messages I've received in the past few weeks, as many are concerned with expressing ideas as with imparting news or conducting business. Their topics range from the ordinary (job-hunting) to the esoteric (linguistic theory), and are here...
Enhancing Communication and Interactional Effectiveness with Mexican-American Trainees
Applying an international framework of work-related values, we offer practical suggestions for improving the effectiveness of training initiatives directed at Mexican-Americans. Specifically, it is recommended that those who train workers of Mexican...
Executive Speech Coaching: An On-Site, Individualized, Abbreviated Course in Public Speaking
Corporate executives are often plagued with poor presentation skills, and the most time-efficient, customized solution is often individual coaching. This article, written by a practicing corporate speech coach, describes a three-session approach to...
Getting Students Started with E-Mail
When I asked a group of 30 students whether they knew how to use e-mail, 28 said they did. When I asked how many of them could go to the computer lab and send me a message within 10 minutes, 4 students said they could. Their knowledge of e-mail seemed...
Incorporating Electronic Mail into the Business Communication Course
E-mail is the primary communication vehicle for the information superhighway. Unfortunately, e-mail education is focusing on the hardware and software issues without regard for the requisite communication skills. To be effective electronic communicators,...
Safe at Home: An Anatomy of the World Wide Web Home Page
Many instructors today with access to the World Wide Web are helping students create a presence on the Web as part of their business communication courses. A home page on The World Wide Web is simply the first page found when a particular URL (Uniform...
The Management Archive
One Internet site that holds great potential for instructors of business communication is the Management Archive. The Management Archive operates from a public gopher server located at the University of Alaska Southeast (ursus.jun.alaska.edu) and...
Using an International Business-Meal Function to Develop Sociocultural Skills
A meal function can be used to develop often-neglected sociocultural business skills in an international business communication course or in other courses with cross-cultural and international-business themes. The meal function is best placed in a...
Using University Facilities: A Client Creates a Problem
Don Wordell has been teaching management communication in business schools and consulting for ten years. For the consulting business, he maintains an office in his home, uses Wordell Associates stationery for correspondence with clients, and keeps...
Voice-Graded Business Communication Documents
Business communication instructors are often overwhelmed by the task of grading writing assignments. Instructors of writing are often frustrated by the complexities of the critiquing process. This article explores the benefits of using a voice-graded...
When Communication Consulting Becomes Political
When communication consultants write for organizations, they rarely stumble upon high-profile ethical dilemmas that require whistle-blowing; for example, it is unlikely we will be asked to falsify documentation to confuse a governmental regulatory...