Business Communication Quarterly

This journal provides articles and reviews on business communication, including its interdisciplinary, international and organization perspectives.

Articles from Vol. 67, No. 2, June

Activity Systems and Conflict Resolution in an Online Professional Communication Course
Conflicts often arise in online professional communication class discussions as students discuss sensitive ethical issues relating to the workplace. When conflicts arise in an online class, the activity system of the class has to be kept in balance...
American and British Business-Related Spelling Differences
English language business-related documents around the world contain purposeful spelling differences that reflect two standards, American English and British English. Given the importance of culturally acceptable spelling, the need to be aware of and...
Articulating Skills in the Job Search: Proving by Example
NO MATTER HOW SKILLED students may be, those skills will not lead to a job if potential employers do not know the applicant has them (Crosby, 1999). Job seekers--using a strategy of age-old rhetoric--must provide concrete, detailed support to demonstrate...
Breaking Bad Habits: Teaching Effective PowerPoint Use to Working Graduate Students
ONE INTERESTING aspect of teaching students to use PowerPoint and similar graphics packages effectively is that graduate students who are already in the workforce often have bad presentation habits that they need to break. In my experience teaching...
Change the Placement, the Pace, and the Preparation for the Oral Presentation
THE ORAL PRESENTATION in my classroom had evolved into the last assignment before the final exam. After many of the team presentations appeared to be poorly designed and inadequately prepared, I changed my process for the oral presentation, which involved...
Dissertation Research
A column sponsored by the ABC Research Committee NOW IN ITS 6TH YEAR, this annual research column presents the work of two new, emerging scholars in professional communication. Doreen Starke-Meyerring received her Ph.D. from the University of Minnesota...
Global Positioning
A SENSE OF WHERE YOU ARE is a prime attribute of athletes, especially team athletes, who need to read each other's presence on a field or a court instinctively, faultlessly, continuously. For many of us, however, establishing our position in relation...
PowerPoint Pedagogy
CRITICISM OF POWERPOINT has been vehement and widespread since its inception. As one critic writes, [PowerPoint] squeezes ideas into a preconceived format, organizing and condensing not only your material but--inevitably, it seems--your way...
Presentations and the PowerPoint Problem-Part II
EVEN A CASUAL SEARCH of the LexisNexis database for articles on PowerPoint returns hundreds of references. For every article that insists "PowerPoint Makes You Dumb" (Thompson, 2003), another just below it on the list encourages you to follow these...
Teaching Presentation Skills
EFFECTIVE TEACHING of presentation skills focuses on the most important element of the presentation--the message itself. Some instructors place the heaviest emphasis on the messenger (the presenter) and focus their presentation feedback on all the...
Technical Communication Learning on the U.S.-Mexico Border: Factors Affecting Cross-Cultural Competence in Globalized Settings
WHATEVER THEIR INTENSITY, all cultural differences must be dealt with in a professional communication classroom to create a cross-culturally competent system of individuals working toward a common goal. I use the term cross-cultural competence (or...
The Dyadic Interview Project
INTERVIEWING SKILLS are essential for managers and would-be managers. In the interview assignment described in this article, students develop such skills as they also learn communication theories, test those theories in practical applications, think...
The Odyssey of Ph.D. Students Becoming a Community of Practice
Wenger's theory of communities of practice (CoPs) helps explain how a group of Ph.D. students in the Department of Management Communication at the University of Waikato in New Zealand met a need for emotional and academic support and reduced isolation...
The Rhetoric of the Internet in Higher Education Policy: A Cross-Cultural Study
THE IMPORTANCE OF PAYING ATTENTION to the technology agenda in the educational policies of the United States was demonstrated by Cynthia Selfe (1999) in her analysis of the 1996 initiative "Getting America's Students Ready." Selfe showed how the technology...
Two Approaches to Using Client Projects in the College Classroom
Client projects are an opportunity for universities to create long-lasting, mutually beneficial relationships with businesses through an academic consultancy service. This article discusses the rationale and logistics of two models for conducting such...
Working through PowerPoint: A Global Prism for Local Reflections
STUDENT PRESENTATIONS have assumed such prominence at the Nanyang Business School (NBS), Singapore, that business communication academics have begun conducting workshops on presentations for other faculty members. In addition to guidance on assessing...