Frontiers of Health Services Management

The quarterly magazine of the American College of Healthcare Executives, featuring analysis of trends impacting the healthcare industry.

Articles from Vol. 30, No. 1, Fall

A Moral Compass for Management Decision Making: A Healthcare CEO's Reflections
SUMMARY *Ethical behavior is good for business in any organization. In healthcare, it results in better patient care, a more committed and satisfied staff, more efficient care delivery, and increased market share. But it requires leaders who have a broad...
Editorial
The COMPASS has helped explorers find their way and adventurers look for new experiences in remote places. It has been a navigational instrument, a pathfinder, and a lifesaver to many. The moral compass is no less a pathfinder for healthcare leaders....
Ethics, Values, and Decision Making
Throughout history, using one's values in personal decision making has implied integrity, ethical behavior, and leadership. I recently viewed a fascinating short documentary by Scott Sniffin titled Home of the Brave: When Southbury Said No to the Nazis....
The Case for Values as a Basis for Organizational Culture
SUMMARY * At a time when almost every aspect of healthcare is rapidly and dramatically changing, it is important for healthcare leaders to maintain a moral compass-a clear sense of the morals or virtues that guide their decisions. A firmly rooted moral...
The Imperative of a Moral Compass-Driven Healthcare Organization
ORGANIZATIONAL ETHICS, A branch of the broader healthcare ethics arena, is often seen as theoretical, with limited connection to what is deemed the real world of today's healthcare organizations. The feature articles by John J. Donnellan Jr., FACHE,...
Wanted: Morally Courageous Leaders
COLE EDMONSON, FACHEThe GREATEST risk of silence is that eventually we become morally blind and deaf to difficult issues that arise in healthcare (Bird 1996). The specter of such a risk calls for highly ethical and moral leadership, especially in a system...
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